Table of Content

1 INTRODUCTION 12
1.1 OBJECTIVES OF THE STUDY 12
1.2 MARKET SCOPE 12
1.3 MARKET DEFINITION (OMNI-CHANNEL) 13
1.4 MARKET DEFINITION (WAREHOUSE MANAGEMENT SYSTEMS) 13
1.5 CURRENCY 15
1.6 LIMITATIONS 15
1.7 STAKEHOLDERS 15

2 RESEARCH METHODOLOGY 17
2.1 RESEARCH DATA 17
2.1.1 KEY DATA FROM SECONDARY SOURCES 19
2.1.2 KEY DATA FROM PRIMARY SOURCES 20
2.2 MARKET SIZE ESTIMATION: BOTTOM-UP AND TOP-DOWN APPROACH 21
2.3 RESEARCH ASSUMPTIONS 23

3 PREMIUM INSIGHTS 24
3.1 PREMIUM INSIGHTS 25

4 MARKET OVERVIEW 28
4.1 MARKET DRIVERS (OMNICHANNEL SOLUTIONS) 29
4.1.1 CONNECTED INDIAN CONSUMER 29
4.1.2 INCREASE IN ONLINE SALES 29
4.1.3 EASEMENT OF FDI POLICIES IN INDIA 29
4.2 MARKET DRIVERS (WMS) 30
4.2.1 INTRODUCTION OF GOODS AND SERVICES TAX (GST) 30
4.2.2 MAKE IN INDIA INITIATIVE 30
4.2.3 EMERGENCE OF MULTICHANNEL DISTRIBUTION NETWORK 31
4.2.4 OMNI-CHANNEL SALES DRIVING ADOPTION 31
4.2.5 INCREASING ADOPTION OF CLOUD SOLUTIONS 31
4.2.6 INCREASING DISTRIBUTION CENTER AUTOMATION 32
4.2.7 GROWTH IN E-COMMERCE INDUSTRY 32
4.2.8 SUPPLY CHAIN NETWORK GLOBALIZATION 32
4.3 MARKET CHALLENGES (OMNICHANNEL SOLUTIONS) 33
4.3.1 LACK OF BACK-END INTEGRATION 33
4.3.2 OMNI-CHANNEL CANNIBALIZATION 33
4.3.3 EASE OF PRODUCT RETURN 34
4.3.4 LACK OF INTERNAL READINESS 34
4.4 MARKET CHALLENGES (WMS) 35
4.4.1 RELUCTANCE IN REPLACEMENT OF LEGACY SYSTEMS 35
4.4.2 LACK OF SKILLED AND TRAINED MANPOWER 35
4.4.3 LACK OF STANDARDIZATION IN WMS IMPLEMENTATION 35
4.4.4 DEARTH OF AWARENESS AND PENETRATION 35

5 MARKET SIZING 37
5.1 INDIA OMNI-CHANNEL AND WAREHOUSE MANAGEMENT SOLUTIONS MARKET, BY TYPE OPPORTUNITY 38
5.2 INDIA OMNI-CHANNEL AND WAREHOUSE MANAGEMENT SOLUTIONS MARKET, BY COMPONENT OPPORTUNITY 40
5.3 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET, BY COMPONENT OPPORTUNITY 42
5.4 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET, BY COMPONENT OPPORTUNITY 44
5.5 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET, BY DEPLOYMENT TYPE OPPORTUNITY 46
5.6 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET, BY DEPLOYMENT TYPE OPPORTUNITY 48
5.7 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET, BY VERTICAL OPPORTUNITY 50
5.8 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET, BY VERTICAL OPPORTUNITY 52

6 COMPETITIVE LANDSCAPE 54
6.1 GROWTH STRATEGY IN OMNI-CHANNEL AND WAREHOUSE MANAGEMENT MARKET 55

7 COMPANY PROFILE FOR INDIA OMNI-CHANNEL MANAGEMENT MARKET 63
7.1 SAP HYBRIS 64
7.2 IBM 67
7.3 JDA SOFTWARE 70
7.4 SHOPIFY 72
7.5 ETP INTERNATIONAL 75
7.6 INFOR 77

8 COMPANY PROFILE FOR WAREHOUSE MANAGEMENT SOLUTIONS MARKET 79
8.1 SAP 80
8.2 JDA SOFTWARE 83
8.3 INFOR 85
8.4 TECHNOFORTE 87

9 APPENDIX 89
9.1 MARKETSANDMARKETS KNOWLEDGE STORE: SNAPSHOT 89
9.2 LIST OF ABBREVIATIONS 91
9.3 RELATED REPORTS 92
9.4 DISCLAIMER 93



List of Figures



FIGURE 1 MARKETS COVERED (OMNI-CHANNEL) 12
FIGURE 2 MARKETS COVERED (WMS) 12
FIGURE 3 YEARS CONSIDERED IN THE REPORT 15
FIGURE 4 INDIAN OMNI-CHANNEL MARKET: RESEARCH DESIGN 17
FIGURE 5 INDIAN WMS MARKET: RESEARCH DESIGN 18
FIGURE 6 INDIAN OMNI-CHANNEL WAREHOUSE MARKET: VERTICAL SPLIT 20
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 21
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 22
FIGURE 9 INDIA OMNI-CHANNEL AND WAREHOUSE MANAGEMENT MARKET BY TYPE 2019–2024 (USD MILLION) 38
FIGURE 10 INDIA OMNI-CHANNEL AND WAREHOUSE MANAGEMENT MARKET BY COMPONENT, 2019–2024 (USD MILLION) 40
FIGURE 11 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET BY COMPONENT, 2019–2024 (USD MILLION) 42
FIGURE 12 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET BY COMPONENT, 2019–2024 (USD MILLION) 44
FIGURE 13 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2019–2024 (USD MILLION) 46
FIGURE 14 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE , 2019–2024 (USD MILLION) 48
FIGURE 15 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET BY VERTICAL , 2019–2024 (USD MILLION) 50
FIGURE 16 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET BY VERTICAL, 2019–2024 (USD MILLION) 52
FIGURE 17 COMPANIES ADOPTED THE STRATEGY OF NEW PRODUCT LAUNCHES
AND UPGRADATIONS AS THE KEY GROWTH STRATEGY DURING
THE PERIOD 2017–2019 55
FIGURE 18 COMPANIES ADOPTED THE STRATEGY OF NEW PRODUCT LAUNCHES
AND UPGRADATIONS AS THE KEY GROWTH STRATEGY DURING
THE PERIOD 2017–2019 56
FIGURE 19 COMPANIES ADOPTED THE STRATEGY OF NEW PRODUCT LAUNCHES
AND UPGRADATIONS AS THE KEY GROWTH STRATEGY DURING
THE PERIOD 2017–2019 57
FIGURE 20 MARKET EVALUATION FRAMEWORK 61
FIGURE 21 BATTLE FOR MARKET SHARE: PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS HAS BEEN THE KEY STRATEGY ADOPTED BY KEY PLAYERS IN THE INDIA OMNI-CHANNEL AND WAREHOUSE MANAGEMENT MARKET 61
FIGURE 22 SAP:COMPANY SNAPSHOT 66
FIGURE 23 IBM:COMPANY SNAPSHOT 69
FIGURE 24 SHOPIFY:COMPANY SNAPSHOT 74
FIGURE 25 SAP:COMPANY SNAPSHOT 82

 

List of Tables



TABLE 1 KEY DATA FROM SECONDARY SOURCES 19
TABLE 2 KEY DATA FROM PRIMARY SOURCES 20
TABLE 3 RESEARCH ASSUMPTIONS 23
TABLE 4 INDIA OMNI-CHANNEL AND WAREHOUSE MANAGEMENT MARKET BY TYPE 2018–2024 (USD MILLION) 39
TABLE 5 INDIA OMNI-CHANNEL AND WAREHOUSE MANAGEMENT MARKET BY COMPONENT, 2019–2024 (USD MILLION) 41
TABLE 6 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET, BY COMPONENT, 2019–2024 (USD MILLION) 43
TABLE 7 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET, BY COMPONENT 2019–2024 (USD MILLION) 45
TABLE 8 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET, BY DEPLOYMENT TYPE, 2019–2024 (USD MILLION) 47
TABLE 9 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET, BY DEPLOYMENT TYPE, 2019–2024 (USD MILLION) 49
TABLE 10 INDIA OMNI-CHANNEL MANAGEMENT SOLUTIONS MARKET, BY VERTICAL 2019–2024 (USD MILLION) 51
TABLE 11 INDIA WAREHOUSE MANAGEMENT SOLUTIONS MARKET, BY VERTICAL 2019–2024 (USD MILLION) 53
TABLE 12 PARTNERSHIPS, AGREEMENTS, COLLABORATIONS AND ACQUISTIONS 58
TABLE 13 NEW PRODUCT LAUNCH AND PRODUCT ENHANCEMENT 59