Table of Content

1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET DEFINITION 16
1.3 MARKET SEGMENTATION 17
1.4 REGIONS COVERED 18
1.5 YEARS CONSIDERED FOR THE STUDY 18
1.6 CURRENCY 19
1.7 STAKEHOLDERS 19

2 RESEARCH METHODOLOGY 20
2.1 RESEARCH DATA 20
2.1.1 SECONDARY DATA 22
2.1.2 PRIMARY DATA 22
2.1.2.1 Breakup of primaries 22
2.1.2.2 Key industry insights 23
2.1.2.3 Data triangulation 24
2.2 MARKET SIZE ESTIMATION 25
2.2.1 BOTTOM-UP APPROACH 25
2.2.2 TOP-DOWN APPROACH 26
2.3 MARKET FORECAST 27
2.4 ASSUMPTIONS FOR THE STUDY 28
2.5 LIMITATIONS 28

3 EXECUTIVE SUMMARY 29

4 PREMIUM INSIGHTS 32
4.1 ATTRACTIVE OPPORTUNITIES IN THE END USER EXPERIENCE MONITORING MARKET 32
4.2 END USER EXPERIENCE MONITORING MARKET, BY SERVICES (2018 VS. 2023) 33
4.3 END USER EXPERIENCE MONITORING MARKET: MARKET SHARES OF THE TOP 3 VERTICALS IN 2018 33
4.4 MARKET INVESTMENT SCENARIO 34
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5 MARKET OVERVIEW AND INDUSTRY TRENDS 35
5.1 INTRODUCTION 35
5.2 MARKET DYNAMICS 35
5.2.1 DRIVERS 36
5.2.1.1 Growing number of agents to provide better end user experience 36
5.2.1.2 Increasing need to measure business impact of end user experience monitoring 36
5.2.1.3 Changing end user expectations 37
5.2.2 RESTRAINTS 37
5.2.2.1 False positives and incorrect alerts 37
5.2.3 OPPORTUNITIES 37
5.2.3.1 Increasing adoption of data-driven decision-making process and predictive analytics 37
5.2.3.2 Advancements in application delivery and software-defined age 37
5.2.4 CHALLENGES 38
5.2.4.1 Lack of advanced application performance monitoring analytics 38
5.2.4.2 Lack of skill set and expertise 38

6 END USER EXPERIENCE MONITORING MARKET, BY COMPONENT 39
6.1 INTRODUCTION 40
6.2 PRODUCTS 41
6.2.1 SYNTHETIC MONITORING 42
6.2.1.1 Need to know applications’ capabilities before going live to drive adoption of synthetic monitoring 42
6.2.2 REAL USER MONITORING 43
6.2.2.1 Growing need for gathering applications’ real-time metrics to drive adoption of real user monitoring 43
6.2.3 OTHERS 44
6.3 SERVICES 44
6.3.1 PROFESSIONAL SERVICES 46
6.3.1.1 Focus on improving technical capabilities to drive adoption of professional services 46
6.3.2 MANAGED SERVICES 46
6.3.2.1 Need for reducing operational costs to drive adoption of managed services 46

7 END USER EXPERIENCE MONITORING MARKET, BY ACCESS TYPE 48
7.1 INTRODUCTION 49
7.2 WEB 50
7.2.1 GROWING NEED TO ATTAIN OPERATIONAL EFFICIENCY TO DRIVE GROWTH OF WEB-BASED END USER EXPERIENCE MONITORING 50
7.3 MOBILE 50
7.3.1 HIGH MOBILE PENETRATION IN RECENT TIMES TO DRIVE GROWTH OF MOBILE-BASED END USER EXPERIENCE MONITORING 50

8 END USER EXPERIENCE MONITORING MARKET, BY ORGANIZATION SIZE 52
8.1 INTRODUCTION 53
8.2 LARGE ENTERPRISES 54
8.2.1 GROWING NEED TO BE CUSTOMER-CENTRIC TO DRIVE ADOPTION OF END USER EXPERIENCE MONITORING PRODUCTS AMONG LARGE ENTERPRISES 54
8.3 SMALL AND MEDIUM-SIZED ENTERPRISES 55
8.3.1 NEED TO PROVIDE GOOD USER EXPERIENCE TO DRIVE ADOPTION OF END USER EXPERIENCE MONITORING PRODUCTS AMONG SMALL AND MEDIUM-SIZED ENTERPRISES 55

9 END USER EXPERIENCE MONITORING MARKET, BY DEPLOYMENT TYPE 56
9.1 INTRODUCTION 57
9.2 ON-PREMISES 58
9.2.1 SECURITY CONCERNS OVER DATA LEAKAGE AMONG ENTERPRISES TO DRIVE ADOPTION OF ON-PREMISES END USER EXPERIENCE MONITORING PRODUCTS 58
9.3 CLOUD 59
9.3.1 SCALABILITY AND COST -EFFECTIVENESS ARE MAJOR FACTORS TO DRIVE ADOPTION OF CLOUD-BASED END USER EXPERIENCE MONITORING PRODUCTS 59

10 END USER EXPERIENCE MONITORING MARKET, BY VERTICAL 60
10.1 INTRODUCTION 61
10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 62
10.2.1 FOCUS ON BECOMING CUSTOMER-CENTRIC TO DRIVE ADOPTION OF END USER EXPERIENCE MONITORING PRODUCTS AMONG BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL 62
10.3 IT AND TELECOMMUNICATIONS 62
10.3.1 GROWING NEED TO REDUCE CUSTOMER CHURN TO DRIVE ADOPTION OF END USER EXPERIENCE MONITORING PRODUCTS 62
10.4 GOVERNMENT AND PUBLIC SECTOR 63
10.4.1 GOVERNMENT INITIATIVES TOWARD CITIZEN ENGAGEMENT TO DRIVE ADOPTION OF END USER EXPERIENCE MONITORING PRODUCTS AMONG GOVERNMENT AND PUBLIC SECTOR VERTICAL 63
10.5 RETAIL AND CONSUMER GOODS 64
10.5.1 DYNAMIC CUSTOMER REQUIREMENTS TO DRIVE ADOPTION OF END USER EXPERIENCE MONITORING PRODUCTS AMONG RETAIL AND CONSUMER GOODS VERTICAL 64
10.6 HEALTHCARE AND LIFE SCIENCES 65
10.6.1 RISING NEED TO IMPROVE EFFICIENCY OF HEALTHCARE PROCESSES TO DRIVE ADOPTION OF END USER EXPERIENCE MONITORING PRODUCTS AMONG HEALTHCARE AND LIFE SCIENCES VERTICAL 65
10.7 OTHERS 66
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11 GEOGRAPHIC ANALYSIS 68
11.1 INTRODUCTION 69
11.2 NORTH AMERICA 70
11.2.1 UNITED STATES 74
11.2.1.1 Easy availability of technical expertise to drive growth of end user experience monitoring market in the US 74
11.2.2 CANADA 74
11.2.2.1 Abundant IT infrastructure to increase adoption of end user experience monitoring products and services in Canada 74
11.3 EUROPE 75
11.3.1 UNITED KINGDOM 78
11.3.1.1 Growing focus of BFSI and government verticals on end user experience to drive adoption of end user experience monitoring products in the UK 78
11.3.2 GERMANY 78
11.3.2.1 Focus of startups to provide good end user experience to drive adoption of end user experience monitoring products in Germany 78
11.3.3 FRANCE 79
11.3.3.1 Growing need among enterprises to improve operational efficiency to drive growth of end user experience monitoring market in France 79
11.3.4 REST OF EUROPE 79
11.3.4.1 Digital transformation initiatives by organizations to drive growth of end user experience monitoring market in rest of Europe 79
11.4 ASIA PACIFIC 80
11.4.1 JAPAN 84
11.4.1.1 Growing need to provide good end user experience to drive adoption of end user experience monitoring products in Japan 84
11.4.2 AUSTRALIA AND NEW ZEALAND 84
11.4.2.1 Digital transformation initiatives in banking sector to drive growth of end user experience monitoring market in Australia and New Zealand 84
11.4.3 CHINA 84
11.4.3.1 Digitalization in manufacturing and telecom verticals to drive adoption of end user experience monitoring products in China 84
11.4.4 REST OF ASIA PACIFIC 84
11.4.4.1 Presence of huge application-driven population to boost growth of end user experience monitoring market in rest of APAC 84
11.5 LATIN AMERICA 85
11.5.1 BRAZIL 88
11.5.1.1 Focus of BFSI and telecom verticals on providing good end user experience to drive adoption of end user experience monitoring products in Brazil 88
11.5.2 MEXICO 88
11.5.2.1 Digitalization projects in various verticals to drive growth of end user experience monitoring market in Mexico 88
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11.5.3 REST OF LATIN AMERICA 88
11.5.3.1 Need to study user preferences to boost adoption of end user experience monitoring products in rest of Latin America 88
11.6 MIDDLE EAST AND AFRICA 89
11.6.1 KINGDOM OF SAUDI ARABIA 92
11.6.1.1 Rapid digitalization projects in various verticals to drive adoption of end user experience monitoring products 92
11.6.2 UNITED ARAB EMIRATES 92
11.6.2.1 Growing need to provide robust web and mobile applications to drive growth of end user experience monitoring market in United Arab Emirates 92
11.6.3 QATAR 93
11.6.3.1 Focus on providing digital experience to users to drive adoption of end user experience monitoring products in Qatar 93
11.6.4 SOUTH AFRICA 93
11.6.4.1 Digital transformation initiatives in banking sector to drive adoption of end user experience monitoring products in South Africa 93
11.6.5 REST OF MIDDLE EAST AND AFRICA 93
11.6.5.1 Growing need to understand user trends to drive growth of end user experience monitoring market in rest of Middle East and Africa(MEA) 93
12 COMPETITIVE LANDSCAPE 94
12.1 OVERVIEW 94
12.2 COMPETITIVE SCENARIO 95
12.2.1 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 96
12.2.2 NEW PRODUCT LAUNCHES 96
12.2.3 BUSINESS EXPANSIONS 97
12.2.4 MERGERS AND ACQUISITIONS 97
13 COMPANY PROFILES 98
(Business overview, Products offered, Recent developments, MNM view, SWOT analysis)*
13.1 ORACLE 98
13.2 MICRO FOCUS 100
13.3 DYNATRACE 102
13.4 CATCHPOINT 104
13.5 BMC SOFTWARE 106
13.6 CA TECHNOLOGIES 107
13.7 APPDYNAMICS 109
13.8 IBM 111
13.9 SAP 113
13.10 RIVERBED 115
13.11 CENTURYLINK 117
13.12 NEW RELIC 118
13.13 LAKESIDE SOFTWARE 119
13.14 NEXTHINK 120
13.15 SMARTBEAR 121
13.16 APPNETA 123
13.17 RIGOR 125
13.18 TEAMVIEWER 126
13.19 STACKIFY 127
13.20 APPLICATION PERFORMANCE LTD 128
13.21 DATADOG 129
13.22 CONTROLUP 130
13.23 BITBAR 131
13.24 WURTH PHOENIX S.R.L. 132
13.25 EG INNOVATIONS 133
*Business overview, Products offered, Recent developments, MNM view, SWOT analysis might not be captured in case of unlisted companies.

14 APPENDIX 134
14.1 DISCUSSION GUIDE 134
14.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 138
14.3 AVAILABLE CUSTOMIZATIONS 140
14.4 RELATED REPORTS 140
14.5 AUTHOR DETAILS 141



List of Figures



FIGURE 1 END USER EXPERIENCE MONITORING MARKET: RESEARCH DESIGN 21
FIGURE 2 END USER EXPERIENCE MONITORING MARKET: BOTTOM-UP APPROACH 25
FIGURE 3 END USER EXPERIENCE MONITORING MARKET: TOP-DOWN APPROACH 26
FIGURE 4 END USER EXPERIENCE MONITORING MARKET SIZE, 2016–2023 30
FIGURE 5 TOP 3 SEGMENTS WITH THE HIGHEST MARKET SHARES IN THE END USER EXPERIENCE MONITORING MARKET 31
FIGURE 6 END USER EXPERIENCE MONITORING MARKET: REGIONAL SNAPSHOT 31
FIGURE 7 GROWING NEED TO MEASURE THE BUSINESS IMPACT OF END USER
EXPERIENCE MONITORING TO DRIVE ADOPTION OF END USER
EXPERIENCE MONITORING PRODUCTS 32
FIGURE 8 PROFESSIONAL SERVICES TO HOLD A LARGER MARKET SIZE IN 2018 33
FIGURE 9 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO HOLD
THE HIGHEST MARKET SHARE IN 2018 33
FIGURE 10 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN
THE NEXT 5 YEARS 34
FIGURE 11 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: END USER EXPERIENCE MONITORING MARKET 36
FIGURE 12 PRODUCTS SEGMENT TO HOLD A LARGER MARKET SIZE IN 2018 40
FIGURE 13 SYNTHETIC MONITORING SEGMENT TO HOLD THE LARGEST MARKET SIZE IN 2018 41
FIGURE 14 PROFESSIONAL SERVICES SEGMENT TO HOLD A LARGER MARKET SIZE IN 2018 45
FIGURE 15 WEB SEGMENT TO HOLD A LARGER MARKET SIZE IN 2018 49
FIGURE 16 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE IN 2018 53
FIGURE 17 ON-PREMISES DEPLOYMENT TYPE TO HOLD A LARGER MARKET SIZE IN 2018 57
FIGURE 18 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO HOLD
THE LARGEST MARKET SIZE IN 2018 61
FIGURE 19 NORTH AMERICA TO HOLD THE LARGEST MARKET SIZE IN 2018 69
FIGURE 20 NORTH AMERICA: MARKET SNAPSHOT 70
FIGURE 21 ASIA PACIFIC: MARKET SNAPSHOT 80
FIGURE 22 ORACLE: COMPANY SNAPSHOT 98
FIGURE 23 MICRO FOCUS: COMPANY SNAPSHOT 100
FIGURE 24 CA TECHNOLOGIES: COMPANY SNAPSHOT 107
FIGURE 25 IBM: COMPANY SNAPSHOT 111
FIGURE 26 SAP: COMPANY SNAPSHOT 113
FIGURE 27 CENTURYLINK: COMPANY SNAPSHOT 117

 

List of Tables



TABLE 1 END USER EXPERIENCE MONITORING MARKET SIZE, BY COMPONENT 2016–2023 (USD MILLION) 40
TABLE 2 END USER EXPERIENCE MONITORING MARKET SIZE, BY PRODUCTS 2016–2023 (USD MILLION) 42
TABLE 3 PRODUCTS: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 42
TABLE 4 SYNTHETIC MONITORING: END USER EXPERIENCE MONITORING MARKET SIZE BY REGION, 2016–2023 (USD MILLION) 43
TABLE 5 REAL USER MONITORING: END USER EXPERIENCE MONITORING MARKET SIZE BY REGION, 2016–2023 (USD MILLION) 43
TABLE 6 OTHERS: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 44
TABLE 7 END USER EXPERIENCE MONITORING MARKET SIZE, BY SERVICES 2016–2023 (USD MILLION) 45
TABLE 8 SERVICES: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 45
TABLE 9 PROFESSIONAL SERVICES: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 46
TABLE 10 MANAGED SERVICES: END USER EXPERIENCE MONITORING MARKET SIZE BY REGION, 2016–2023 (USD MILLION) 47
TABLE 11 END USER EXPERIENCE MONITORING MARKET SIZE, BY ACCESS TYPE 2016–2023 (USD MILLION) 49
TABLE 12 WEB: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 50
TABLE 13 MOBILE: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 51
TABLE 14 END USER EXPERIENCE MONITORING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 53
TABLE 15 LARGE ENTERPRISES: END USER EXPERIENCE MONITORING MARKET SIZE BY REGION, 2016–2023 (USD MILLION) 54
TABLE 16 SMALL AND MEDIUM-SIZED ENTERPRISES: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 55
TABLE 17 END USER EXPERIENCE MONITORING MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 57
TABLE 18 ON-PREMISES: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 58
TABLE 19 CLOUD: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 59
TABLE 20 END USER EXPERIENCE MONITORING MARKET SIZE, BY VERTICAL 2016–2023 (USD MILLION) 61
TABLE 21 BANKING, FINANCIAL SERVICES, AND INSURANCE: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 62
TABLE 22 IT AND TELECOMMUNICATIONS: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 63
TABLE 23 GOVERNMENT AND PUBLIC SECTOR: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 64
TABLE 24 RETAIL AND CONSUMER GOODS: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 65
TABLE 25 HEALTHCARE AND LIFE SCIENCES: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 66
TABLE 26 OTHERS: END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 67
TABLE 27 END USER EXPERIENCE MONITORING MARKET SIZE, BY REGION, 2016–
2023 (USD MILLION) 69
TABLE 28 NORTH AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY COMPONENT, 2016–2023 (USD MILLION) 71
TABLE 29 NORTH AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY PRODUCTS, 2016–2023 (USD MILLION) 71
TABLE 30 NORTH AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY SERVICES, 2016–2023 (USD MILLION) 72
TABLE 31 NORTH AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY ACCESS TYPE, 2016–2023 (USD MILLION) 72
TABLE 32 NORTH AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 72
TABLE 33 NORTH AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 73
TABLE 34 NORTH AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY VERTICAL, 2016–2023 (USD MILLION) 73
TABLE 35 NORTH AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY COUNTRY, 2016–2023 (USD MILLION) 74
TABLE 36 EUROPE: END USER EXPERIENCE MONITORING MARKET SIZE BY COMPONENT, 2016–2023 (USD MILLION) 75
TABLE 37 EUROPE: END USER EXPERIENCE MONITORING MARKET SIZE BY PRODUCTS, 2016–2023 (USD MILLION) 75
TABLE 38 EUROPE: END USER EXPERIENCE MONITORING MARKET SIZE BY SERVICES, 2016–2023 (USD MILLION) 76
TABLE 39 EUROPE: END USER EXPERIENCE MONITORING MARKET SIZE BY ACCESS TYPE, 2016–2023 (USD MILLION) 76
TABLE 40 EUROPE: END USER EXPERIENCE MONITORING MARKET SIZE BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 76
TABLE 41 EUROPE: END USER EXPERIENCE MONITORING MARKET SIZE BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 77
TABLE 42 EUROPE: END USER EXPERIENCE MONITORING MARKET SIZE BY VERTICAL, 2016–2023 (USD MILLION) 77
TABLE 43 EUROPE: END USER EXPERIENCE MONITORING MARKET SIZE BY COUNTRY, 2016–2023 (USD MILLION) 78
TABLE 44 ASIA PACIFIC: END USER EXPERIENCE MONITORING MARKET SIZE BY COMPONENT, 2016–2023 (USD MILLION) 81
TABLE 45 ASIA PACIFIC: END USER EXPERIENCE MONITORING MARKET SIZE BY PRODUCTS, 2016–2023 (USD MILLION) 81
TABLE 46 ASIA PACIFIC: END USER EXPERIENCE MONITORING MARKET SIZE BY SERVICES, 2016–2023 (USD MILLION) 81
TABLE 47 ASIA PACIFIC: END USER EXPERIENCE MONITORING MARKET SIZE BY ACCESS TYPE, 2016–2023 (USD MILLION) 82
TABLE 48 ASIA PACIFIC: END USER EXPERIENCE MONITORING MARKET SIZE BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 82
TABLE 49 ASIA PACIFIC: END USER EXPERIENCE MONITORING MARKET SIZE BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 82
TABLE 50 ASIA PACIFIC: END USER EXPERIENCE MONITORING MARKET SIZE BY VERTICAL, 2016–2023 (USD MILLION) 83
TABLE 51 ASIA PACIFIC: END USER EXPERIENCE MONITORING MARKET SIZE BY COUNTRY, 2016–2023 (USD MILLION) 83
TABLE 52 LATIN AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY COMPONENT, 2016–2023 (USD MILLION) 85
TABLE 53 LATIN AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY PRODUCTS, 2016–2023 (USD MILLION) 85
TABLE 54 LATIN AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY SERVICES, 2016–2023 (USD MILLION) 86
TABLE 55 LATIN AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY ACCESS TYPE, 2016–2023 (USD MILLION) 86
TABLE 56 LATIN AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 86
TABLE 57 LATIN AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 87
TABLE 58 LATIN AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY VERTICAL, 2016–2023 (USD MILLION) 87
TABLE 59 LATIN AMERICA: END USER EXPERIENCE MONITORING MARKET SIZE BY COUNTRY, 2016–2023 (USD MILLION) 88
TABLE 60 MIDDLE EAST AND AFRICA: END USER EXPERIENCE MONITORING MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 89
TABLE 61 MIDDLE EAST AND AFRICA: END USER EXPERIENCE MONITORING MARKET SIZE, BY PRODUCTS, 2016–2023 (USD MILLION) 89
TABLE 62 MIDDLE EAST AND AFRICA: END USER EXPERIENCE MONITORING MARKET SIZE, BY SERVICES, 2016–2023 (USD MILLION) 90
TABLE 63 MIDDLE EAST AND AFRICA: END USER EXPERIENCE MONITORING MARKET SIZE, BY ACCESS TYPE, 2016–2023 (USD MILLION) 90
TABLE 64 MIDDLE EAST AND AFRICA: END USER EXPERIENCE MONITORING MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 90
TABLE 65 MIDDLE EAST AND AFRICA: END USER EXPERIENCE MONITORING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 91
TABLE 66 MIDDLE EAST AND AFRICA: END USER EXPERIENCE MONITORING MARKET SIZE, BY VERTICAL, 2016–2023 (USD MILLION) 91
TABLE 67 MIDDLE EAST AND AFRICA: END USER EXPERIENCE MONITORING MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) 92
TABLE 68 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2017 96
TABLE 69 NEW PRODUCT LAUNCHES, 2016–2018 96
TABLE 70 BUSINESS EXPANSIONS, 2018 97
TABLE 71 MERGERS AND ACQUISITIONS, 2017–2018 97