Table of Content

Retailing in Australia
Euromonitor International
May 2021

List OF CONTENTS AND TABLES

EXECUTIVE SUMMARY
COVID-19 impact on retailing
COVID-19 country impact
A tough road ahead for many retailers
Will Australia be a cashless society by 2024?
What next for retailing?
OPERATING ENVIRONMENT
Informal retailing
Opening hours
Summary 1 Standard Opening Hours by Channel Type 2020
Physical retail landscape
Cash and carry
Seasonality
Payments and delivery
Emerging business models
MARKET DATA
Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2015-2020
Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2015-2020
Table 3 Sales in Store-based Retailing by Channel: Value 2015-2020
Table 4 Sales in Store-based Retailing by Channel: % Value Growth 2015-2020
Table 5 Store-based Retailing Outlets by Channel: Units 2015-2020
Table 6 Store-based Retailing Outlets by Channel: % Unit Growth 2015-2020
Table 7 Sales in Non-Store Retailing by Channel: Value 2015-2020
Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2015-2020
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 11 Sales in Grocery Retailers by Channel: Value 2015-2020
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2015-2020
Table 13 Grocery Retailers Outlets by Channel: Units 2015-2020
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2015-2020
Table 15 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2015-2020
Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 17 Sales in Non-Grocery Specialists by Channel: Value 2015-2020
Table 18 Sales in Non-Grocery Specialists by Channel: % Value Growth 2015-2020
Table 19 Non-Grocery Specialists Outlets by Channel: Units 2015-2020
Table 20 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2015-2020
Table 21 Mixed Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 23 Sales in Mixed Retailers by Channel: Value 2015-2020
Table 24 Sales in Mixed Retailers by Channel: % Value Growth 2015-2020
Table 25 Mixed Retailers Outlets by Channel: Units 2015-2020
Table 26 Mixed Retailers Outlets by Channel: % Unit Growth 2015-2020
Table 27 Retailing GBO Company Shares: % Value 2016-2020
Table 28 Retailing GBN Brand Shares: % Value 2017-2020
Table 29 Store-based Retailing GBO Company Shares: % Value 2016-2020
Table 30 Store-based Retailing GBN Brand Shares: % Value 2017-2020
Table 31 Store-based Retailing LBN Brand Shares: Outlets 2017-2020
Table 32 Non-Store Retailing GBO Company Shares: % Value 2016-2020
Table 33 Non-Store Retailing GBN Brand Shares: % Value 2017-2020
Table 34 Grocery Retailers GBO Company Shares: % Value 2016-2020
Table 35 Grocery Retailers GBN Brand Shares: % Value 2017-2020
Table 36 Grocery Retailers LBN Brand Shares: Outlets 2017-2020
Table 37 Grocery Retailers LBN Brand Shares: Selling Space 2017-2020
Table 38 Non-Grocery Specialists GBO Company Shares: % Value 2016-2020
Table 39 Non-Grocery Specialists GBN Brand Shares: % Value 2017-2020
Table 40 Non-Grocery Specialists LBN Brand Shares: Outlets 2017-2020
Table 41 Non-Grocery Specialists LBN Brand Shares: Selling Space 2017-2020
Table 42 Mixed Retailers GBO Company Shares: % Value 2016-2020
Table 43 Mixed Retailers GBN Brand Shares: % Value 2017-2020
Table 44 Mixed Retailers LBN Brand Shares: Outlets 2017-2020
Table 45 Mixed Retailers LBN Brand Shares: Selling Space 2017-2020
Table 46 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2020-2025
Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2020-2025
Table 48 Forecast Sales in Store-based Retailing by Channel: Value 2020-2025
Table 49 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2020-2025
Table 50 Forecast Store-based Retailing Outlets by Channel: Units 2020-2025
Table 51 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2020-2025
Table 52 Forecast Sales in Non-Store Retailing by Channel: Value 2020-2025
Table 53 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2020-2025
Table 54 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 56 Forecast Sales in Grocery Retailers by Channel: Value 2020-2025
Table 57 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2020-2025
Table 58 Forecast Grocery Retailers Outlets by Channel: Units 2020-2025
Table 59 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2020-2025
Table 60 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 62 Forecast Sales in Non-Grocery Specialists by Channel: Value 2020-2025
Table 63 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2020-2025
Table 64 Forecast Non-Grocery Specialists Outlets by Channel: Units 2020-2025
Table 65 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2020-2025
Table 66 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 68 Forecast Sales in Mixed Retailers by Channel: Value 2020-2025
Table 69 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2020-2025
Table 70 Forecast Mixed Retailers Outlets by Channel: Units 2020-2025
Table 71 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2020-2025
DISCLAIMER
GLOBAL MACROECONOMIC ENVIRONMENT
GLOBAL INDUSTRY ENVIRONMENT
SOURCES
Summary 2 Research Sources
KEY DATA FINDINGS
2020 IMPACT
7-Eleven works with its franchisees to manage through the COVID-19 crisis
Convenience stores faces competition from new areas as businesses adapt to the lockdown
Tobacco sales remain steady
RECOVERY AND OPPORTUNITIES
BP and David Jones form successful partnership to offer healthy and convenient meal options
Technology set to fuel the development of convenience stores over the forecast period
Smaller format supermarkets treading on the toes of convenience stores
CHANNEL DATA
Table 72 Convenience Stores: Value Sales, Outlets and Selling Space 2015-2020
Table 73 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 74 Convenience Stores GBO Company Shares: % Value 2016-2020
Table 75 Convenience Stores GBN Brand Shares: % Value 2017-2020
Table 76 Convenience Stores LBN Brand Shares: Outlets 2017-2020
Table 77 Convenience Stores LBN Brand Shares: Selling Space 2017-2020
Table 78 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Strong value proposition makes Aldi an attractive option as the economy suffers
Smaller format stores perform better as consumers shop locally
Aldi continues to show its charitable side
RECOVERY AND OPPORTUNITIES
Aldi set for strong and stable growth with new stores in the pipeline
Aldi looking for path into e-commerce
Aldi investing EUR1.5 billion in a globally standardised IT system
CHANNEL DATA
Table 80 Discounters: Value Sales, Outlets and Selling Space 2015-2020
Table 81 Discounters: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 82 Discounters GBO Company Shares: % Value 2016-2020
Table 83 Discounters GBN Brand Shares: % Value 2017-2020
Table 84 Discounters LBN Brand Shares: Outlets 2017-2020
Table 85 Discounters LBN Brand Shares: Selling Space 2017-2020
Table 86 Discounters Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 87 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
KEY DATA FINDINGS
2020 IMPACT
Supermarkets benefit from increased demand
IGA returns to growth as consumers shop local
COVID-19 adds fuel to the drive towards a cashless society
RECOVERY AND OPPORTUNITIES
Woolworths and Coles share differing views on the future of supermarkets
New technology points to the future of supermarkets
Coles expected to invest in store expansion
CHANNEL DATA
Table 88 Supermarkets: Value Sales, Outlets and Selling Space 2015-2020
Table 89 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 90 Supermarkets GBO Company Shares: % Value 2016-2020
Table 91 Supermarkets GBN Brand Shares: % Value 2017-2020
Table 92 Supermarkets LBN Brand Shares: Outlets 2017-2020
Table 93 Supermarkets LBN Brand Shares: Selling Space 2017-2020
Table 94 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 95 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Lockdown helps drive demand for home delivered alcoholic drinks
Neighbourhood locations and increased demand for alcoholic drinks boosts sales
Consumers seek out more interesting food options to cure the boredom of home seclusion
RECOVERY AND OPPORTUNITIES
Bottle shops expected to come under growing pressure as Amazon launches e-commerce platform for alcoholic drinks
Woolworths postpones demerger plans
New measures to tackle illicit trade could benefit tobacco specialists
CHANNEL DATA
Table 96 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 97 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 98 Traditional Grocery Retailers GBO Company Shares: % Value 2016-2020
Table 99 Traditional Grocery Retailers GBN Brand Shares: % Value 2017-2020
Table 100 Traditional Grocery Retailers LBN Brand Shares: Outlets 2017-2020
Table 101 Traditional Grocery Retailers LBN Brand Shares: Selling Space 2017-2020
Table 102 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 103 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Apparel and footwear specialist retailers suffering despite Government stimulus package
Several apparel and footwear specialist retailers pushed into administration by the effects of COVID-19
Consumer sentiment toward sustainability strengthens amidst the pandemic
RECOVERY AND OPPORTUNITIES
Growing focus on e-commerce as the future of apparel and footwear
Virtual showrooms could deliver strong results for apparel and footwear specialist retailers
Tapping into consumers sentiment for more sustainable apparel and footwear specialist retailers
CHANNEL DATA
Table 104 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 105 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 106 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2016-2020
Table 107 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2017-2020
Table 108 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2017-2020
Table 109 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
Table 110 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 111 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Outbreak of COVID-19 provides boost to sales as consumers forced to spend more time at home
JB Hi-Fi Ltd sees dynamic growth despite strong online competition
Lockdown adds incentive for consumers to adopt new technology
RECOVERY AND OPPORTUNITIES
Electronics and appliance specialist retailers set to strengthen their omnichannel approach
Retailers looking to redefine their customer relationships through digital sales platforms
Technology and premiumisation could drive consumer traffic
CHANNEL DATA
Table 112 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 113 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 114 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2016-2020
Table 115 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2017-2020
Table 116 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2017-2020
Table 117 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
Table 118 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 119 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Polarised performances within health and beauty specialist retailers
Beauty specialist retailers unable to offer key in-store services due to COVID-19
Health and beauty industry responds by repurposing production lines and introducing new hygiene measures
RECOVERY AND OPPORTUNITIES
Ageing population and loyal customer base set to be main drivers of growth
Digital beauty hub to adapt to new e-commerce trading environment
Chemist Warehouse Ltd introduces buy-now-pay-later service as retailers look to support consumers in making their budget go further
CHANNEL DATA
Table 120 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 121 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 122 Sales in Health and Beauty Specialist Retailers by Channel: Value 2015-2020
Table 123 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2015-2020
Table 124 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2016-2020
Table 125 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2017-2020
Table 126 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2017-2020
Table 127 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
Table 128 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 129 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 130 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2020-2025
Table 131 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Consumers turn to gardening and DIY in response to the lockdown
Wesfarmers reaping the rewards of investing in activities in the local community
Supply chain issues result in retailers struggling to meet consumer demand
RECOVERY AND OPPORTUNITIES
Home and garden specialist retailers set to face further challenges over the forecast period
Wesfarmers Ltd undergoes digital transformation as it looks to the future
Home and garden specialist retailers? priorities changing in the wake of COVID-19 with a greater focus on e-commerce
CHANNEL DATA
Table 132 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 133 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 134 Sales in Home and Garden Specialist Retailers by Channel: Value 2015-2020
Table 135 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2015-2020
Table 136 Home and Garden Specialist Retailers GBO Company Shares: % Value 2016-2020
Table 137 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2017-2020
Table 138 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2017-2020
Table 139 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
Table 140 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 141 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 142 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2020-2025
Table 143 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Spending in department stores plummets due to lockdown
Department stores remains a highly consolidated category
Insurance companies remove support as fears over the future viability of department stores mount
RECOVERY AND OPPORTUNITIES
Exclusivity remains key
Technology could be key to ensuring the future of department stores
Store experiences as a key point of difference
CHANNEL DATA
Table 144 Department Stores: Value Sales, Outlets and Selling Space 2015-2020
Table 145 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 146 Department Stores GBO Company Shares: % Value 2016-2020
Table 147 Department Stores GBN Brand Shares: % Value 2017-2020
Table 148 Department Stores LBN Brand Shares: Outlets 2017-2020
Table 149 Department Stores LBN Brand Shares: Selling Space 2017-2020
Table 150 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 151 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Variety stores find success as consumers look for affordable ways to stock up home essentials
The Reject Shop in the process of ?fixing’ its business
Miniso and Dollar King unable to replicate The Reject Store’s success
RECOVERY AND OPPORTUNITIES
The Reject Shop focuses on offering a wider product range and an economy positioning as it looks to remain profitable
Consumer loyalty a key focus of The Reject Shop’s strategy
Leading players focussed on e-commerce as the key area for development
CHANNEL DATA
Table 152 Variety Stores: Value Sales, Outlets and Selling Space 2015-2020
Table 153 Variety Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 154 Variety Stores GBO Company Shares: % Value 2016-2020
Table 155 Variety Stores GBN Brand Shares: % Value 2017-2020
Table 156 Variety Stores LBN Brand Shares: Outlets 2017-2020
Table 157 Variety Stores LBN Brand Shares: Selling Space 2017-2020
Table 158 Variety Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 159 Variety Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Long queues form outside Costco as COVID-19 sparks panic buying
Costco reaping the rewards of a strong investment strategy
Costco finally launches online store in 2020
RECOVERY AND OPPORTUNITIES
New outlet strategy offers benefits to Costco and the local economy
Costco focusing on private label strategy
Costco well positioned to thrive with its e-commerce endeavours despite the threat from Amazon
CHANNEL DATA
Table 160 Warehouse Clubs: Value Sales, Outlets and Selling Space 2015-2020
Table 161 Warehouse Clubs: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 162 Warehouse Clubs GBO Company Shares: % Value 2016-2020
Table 163 Warehouse Clubs GBN Brand Shares: % Value 2017-2020
Table 164 Warehouse Clubs LBN Brand Shares: Outlets 2017-2020
Table 165 Warehouse Clubs LBN Brand Shares: Selling Space 2017-2020
Table 166 Warehouse Clubs Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 167 Warehouse Clubs Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Video calls and social media platforms prove to be essential for direct sellers as COVID-19 brings a halt to face-to-face sales
Beauty and Personal Care and Consumer Health are more popular for the direct selling channel
Domestic company winning the hearts and minds of Australians
RECOVERY AND OPPORTUNITIES
Using social media to achieve better engagement
Tighter regulations may help direct selling overcome image problem
Shift to working from home might open new opportunities for direct selling but e-commerce remains a huge threat
CHANNEL DATA
Table 168 Direct Selling by Category: Value 2015-2020
Table 169 Direct Selling by Category: % Value Growth 2015-2020
Table 170 Direct Selling GBO Company Shares: % Value 2016-2020
Table 171 Direct Selling GBN Brand Shares: % Value 2017-2020
Table 172 Direct Selling Forecasts by Category: Value 2020-2025
Table 173 Direct Selling Forecasts by Category: % Value Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
COVID-19 places focus on consumers’ basic needs thus lowering demand for homeshopping
Exponential growth of digital retail technology cannibalises sales of homeshopping
Brand Developers Ltd and Direct Group Pty Ltd remain the key players
RECOVERY AND OPPORTUNITIES
Homeshopping will need to adapt to survive in the post-COVID-19 world
Baby boomers switch from homeshopping to e-commerce
CHANNEL DATA
Table 174 Homeshopping by Category: Value 2015-2020
Table 175 Homeshopping by Category: % Value Growth 2015-2020
Table 176 Homeshopping GBO Company Shares: % Value 2016-2020
Table 177 Homeshopping GBN Brand Shares: % Value 2017-2020
Table 178 Homeshopping Forecasts by Category: Value 2020-2025
Table 179 Homeshopping Forecasts by Category: % Value Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Vending suffers as hospitality industry grinds to a halt in the face of COVID-19
Intense focus on health and wellbeing stunts the growth of Coca-Cola and Smith’s
Homebody economy puts pressure on vending in 2020
RECOVERY AND OPPORTUNITIES
Recovery of vending dependent on consumers’ lifestyle choices
Healthy living trend presents opportunities for vending
Coca-Cola Amatil Ltd signs agreement to accept virtual currency for some vending machines in Australia and New Zealand
CHANNEL DATA
Table 180 Vending by Category: Value 2015-2020
Table 181 Vending by Category: % Value Growth 2015-2020
Table 182 Vending GBO Company Shares: % Value 2016-2020
Table 183 Vending GBN Brand Shares: % Value 2017-2020
Table 184 Vending Forecasts by Category: Value 2020-2025
Table 185 Vending Forecasts by Category: % Value Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
E-commerce shopping basket size is growing
New ways to pay make shopping online even more seamless
Sudden spike in demand for e-commerce puts huge strain on Australia’s logistical network
RECOVERY AND OPPORTUNITIES
E-commerce set for growing role in retailing
Importance of fulfilment and last mile delivery
New e-commerce strategies to be different
CHANNEL DATA
Table 186 E-Commerce by Channel and Category: Value 2015-2020
Table 187 E-Commerce by Channel and Category: % Value Growth 2015-2020
Table 188 E-Commerce GBO Company Shares: % Value 2016-2020
Table 189 E-Commerce GBN Brand Shares: % Value 2017-2020
Table 190 Forecast E-Commerce by Channel and Category: Value 2020-2025
Table 191 Forecast E-Commerce by Channel and Category: % Value Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Mobile e-commerce outpaces e-commerce
Digital wallets taking centre-stage
Super apps point to the future of mobile e-commerce
RECOVERY AND OPPORTUNITIES
Mobile wallets seen as the future of the payments industry
Utilising social media to drive engagement
Convenient and interactive platforms could help players to stand out from the crowd
CHANNEL DATA
Table 192 Mobile E-Commerce: Value 2015-2020
Table 193 Mobile E-Commerce: % Value Growth 2015-2020
Table 194 Mobile E-Commerce Forecasts: Value 2020-2025
Table 195 Mobile E-Commerce Forecasts: % Value Growth 2020-2025
KEY DATA FINDINGS
2020 IMPACT
Consumer shopping habits are evolving
Stockpiling and fear of shopping in-store drives demand for home delivered food and drink
Alcohol subscription and last-minute delivery services grow in popularity as a result of the pandemic
RECOVERY AND OPPORTUNITIES
Shopping for groceries online is expected to build on the strong performance see in 2020
Further emphasis on logistics
On-demand grocery delivery services offer bags of potential
CHANNEL DATA
Table 196 Food and Drink E-Commerce: Value 2015-2020
Table 197 Food and Drink E-Commerce: % Value Growth 2015-2020
Table 198 Food and Drink E-Commerce Forecasts: Value 2020-2025
Table 199 Food and Drink E-Commerce Forecasts: % Value Growth 2020-2025