Thursday 2 April 2015, Amsterdam
The new report recognizes the following companies as the key players in the Global Field Service Management Market: ClickSoftware Technologies Ltd., Oracle Corp., PTC Inc., SAP AG and TOA Technologies Inc.
Other Prominent Vendors in the market are: Astea International, IFS Metrix, Infor, Retriever Communications, Service Max, ServicePower, Ventyx, Vertical Solutions and Wenn Soft.
Commenting on the report, an analyst from the report's team said: “One emerging trend in the market is the emergence of mobile FSM. Enterprises are focusing more on adopting FSM mobile applications. This will help them communicate with their field service staff and provide real-time information, which will improve collaboration with colleagues and customers.”
According to the report, one of the major factor driving the market is the increased adoption of cloud computing, which has led to FSM vendors increasingly providing SaaS-based solutions. Such solutions not only help minimize costs through easy implementation, but also offer added advantages such as quick response time and ease of access.
Further, the report states that one of the major challenges in this market is the high implementation cost of FSM solutions. The high initial implementation costs and integration issues are the main issues faced when implementing FSM solutions. The integration issues are turning into another major inhibitor to the market's growth.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.