The Key Players in Global OSS-BSS Software Market 2016-2020

Tuesday 19 July 2016, Amsterdam

The report, now available on ASDReports, recognizes the following companies as the key players in the global OSS-BSS software market: Amdocs, Ericsson, Huawei, NetCracker, Oracle, and Redknee.

Other Prominent Vendors in the market are: Aria Systems, Accenture, Analytica Resources, Cerillion, Comarch, Comptel, CSG International, Elitecore Technologies, Global Convergence Solutions, Hewlett-Packard, Hitachi Data Systems, Intec Systems, SAP, Sigma Systems, Subex, Wipro, and Xalted Information Systems.

Commenting on the report, an analyst said: “Demand for customized OSS-BSS software is a key trend for this market. Telecom operators are shifting their business model from a technology-centric model to a customer-centric one. Hence, the adoption of customized OSS-BSS software will facilitate telecom service providers to deliver bundled services, which will enhance user experience. The major OSS-BSS functions such as CRM, business intelligence (BI), convergent billing, and revenue assurance require customized software. CRM and BI solutions are used to enhance customer relationships and satisfaction, where the metrics are changing frequently with various product offerings. Hence, telecom operators are increasingly adopting customized OSS-BSS software that have the capability and flexibility to accommodate changes.”

According to the report, increased adoption of convergent billing systems is a key driver for this market. The telecom industry is highly competitive, and players in this market are focusing much on channels that maximize their revenue streams with the adoption of convergent billing systems to gain a competitive edge. Revenue management system (RMS) has undergone a drastic shift from traditional basic billing and charging methods, and accounting function to completely new platform that establishes new revenue streams.

Further, the report states that integration issues with legacy systems is a challenge to market growth. Most telecom operators prefer to purchase different software for different OSS-BSS functions such as pre-paid billing, post-paid billing, enterprise resource planning, CRM, revenue assurance, mediation, and order provisioning. Since different vendors use different technologies for their OSS-BSS product development, it is difficult for telecom operators to integrate multiple functions of an OSS-BSS solution from different vendors.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.