Table of Content



1 Executive Summary
1.1 Synopsis of Key Findings

2 Industry Outlook
2.1 Overview
2.2 Key Industry Trends

3 Market Snapshot
3.1 Total Addressable Market
3.2 Segmented Addressable Market
3.2.1 PEST Analysis
3.2.2 Porter’s Five Force Analysis
3.3 Related Markets

4 Market Characteristics
4.1 Market Evolution
4.1.1 Ecosystem
4.2 Market Trends and Impact
4.3 Value Chain Analysis
4.4 Market Segmentation
4.5 Market Dynamics
4.5.1 Market Drivers
4.5.2 Market Restraints
4.5.3 Market Opportunities
4.5.4 DRO Impact Analysis

5 BPaaS Market By Organization Size– Market Size and Analysis
5.1 Overview
5.1.1 Small and Medium Enterprises
5.1.2 Large Enterprises

6 BPaaS Market By Business Process – Market Size and Analysis
6.1.1 Accounting and Finance
6.1.2 Sales and Marketing
6.1.3 Human Resource Management
6.1.4 Procurement and Supply Chain
6.1.5 Customer Service and Support
6.1.6 Operations
6.1.7 Others (OMaaS and Managed Marketing Service)

7 BPaaS Market By Application – Market Size and Analysis
7.1.1 BFSI
7.1.2 Telecom & IT
7.1.3 Healthcare
7.1.4 Manufacturing
7.1.5 Government
7.1.6 Retail & Ecommerce
7.1.7 Others

8 Market Segmentation By Region – Market Size and Analysis
8.1 Overview
8.2 North America
8.2.1 US
8.2.2 Canada
8.3 Europe
8.3.1 UK
8.3.2 Germany
8.3.3 RoE
8.4 APAC
8.4.1 China
8.4.2 Japan
8.4.3 India
8.4.4 RoAPAC
8.5 RoW
8.5.1 MEA
8.5.2 Latin America

9 Competitive Landscape
9.1 Competitor Analysis
9.2 Product/Offerings Portfolio Analysis
9.3 Market Developments
9.3.1 Mergers & Acquisitions (M&A), Expansions, and Partnerships
9.3.2 Business Restructuring
9.3.3 Product Launches & Exhibitions

10 Vendor Profiles
10.1 Accenture
10.1.1 Analyst Opinion
10.1.2 Business Analysis
10.2 IBM
10.2.1 Analyst Opinion
10.2.2 Business Analysis
10.3 Capgemini
10.3.1 Analyst Opinion
10.3.2 Business Analysis
10.4 Cognizant Technology Solutions
10.4.1 Analyst Opinion
10.4.2 Business Analysis

3 Infoholic Research
10.5 Fujitsu
10.5.1 Analyst Opinion
10.5.2 Business Analysis
10.6 Genpact
10.6.1 Analyst Opinion
10.6.2 Business Analysis
10.7 HCL
10.7.1 Analyst Opinion
10.7.2 Business Analysis
10.8 Tata Consultancy Services
10.8.1 Analyst Opinion
10.8.2 Business Analysis
10.9 Wipro
10.9.1 Analyst Opinion
10.9.2 Business Analysis
10.10 Tech Mahindra
10.10.1 Analyst Opinion
10.10.2 Business Analysis
10.11 Oracle Corporation
10.11.1 Analyst Opinion
9.11.2 Business Analysis
10.12 SAP SE
10.12.1 Analyst Opinion
9.12.2 Business Analysis
(Overview, products, recent developments, and business strategy for all vendors; the vendors’ list provided is tentative and may change/increase during the time of the study)

11 Companies to Watch for

12 Annexure
12.1 Report Scope
12.2 Market Definition
12.3 Research Methodology
12.3.1 Data Collation & In-house Estimation
12.3.2 Market Triangulation
12.3.3 Forecasting
12.4 Study Declarations
12.5 Report Assumptions
12.6 Stakeholders
12.7 Abbreviations
12.8

13 Expert’s Views



List of Figures


Charts
CHART XX GLOBAL BPAAS MARKET REVENUE
CHART XX GLOBAL BPAAS MARKET REVENUE, 2018–2025 ($MILLION)
CHART XX PEST ANALYSIS: GLOBAL BPAAS MARKET
CHART XX PORTER’S 5 FORCE ANALYSIS: GLOBAL BPAAS MARKET
CHART XX GLOBAL BPAAS MARKET ECOSYSTEM
CHART XX SEGMENTATION: GLOBAL BPAAS MARKET
CHART XX MARKET DYNAMICS – DRIVERS, RESTRAINTS & OPPORTUNITIES
CHART XX DRO – IMPACT ANALYSIS: GLOBAL BPAAS MARKET
CHART XX GLOBAL BPAAS MARKET, BY ORGANIZATIONAL SIZE, 2018
CHART XX GLOBAL BPAAS MARKET, BY BUSINESS PROCESS, 2018
CHART XX GLOBAL BPAAS MARKET VALUE, BY REGION, 2018
CHART XX BPAAS MARKET IN APAC, MARKET REVENUE, 2018–2025 ($MILLION)
CHART XX BPAAS MARKET IN NORTH AMERICA, MARKET REVENUE, 2018–2025 ($MILLION)
CHART XX BPAAS MARKET IN EUROPE, MARKET REVENUE, 2018–2025 ($MILLION)
CHART XX BPAAS MARKET IN ROW, MARKET REVENUE, 2018–2025 ($MILLION)
CHART XX MAJOR STAKEHOLDERS IN THE MARKET

 

List of Tables


TABLE XX GLOBAL BPAAS MARKET, BY BUSINESS PROCESS, 2018–2025 ($MILLION)
TABLE XX GLOBAL BPAAS MARKET, BY APPLICATION, 2018–2025 ($MILLION)
TABLE XX GLOBAL BPAAS MARKET, BY GEOGRAPHY, 2018–2025 ($MILLION)
TABLE XX MAJOR COMPANIES AND THEIR OPERATIONS
TABLE XX PRODUCT/OFFERINGS: GLOBAL BPAAS MARKET
TABLE XX MERGER & ACQUISITION, 2013–2017
TABLE XX EXPANSIONS, 2013–2017
TABLE XX BUSINESS RESTRUCTURING, 2013–2017
TABLE XX IBM: OVERVIEW
TABLE XX IBM: STRATEGIC SNAPSHOT
TABLE XX IBM: PRODUCT/SERVICE PORTFOLIO
TABLE XX RESEARCH METHODOLOGY OF GLOBAL BPAAS MARKET: DATA COLLATION
TABLE XX RESEARCH METHODOLOGY OF GLOBAL BPAAS MARKET: TRIANGULATION
TABLE XX RESEARCH METHODOLOGY OF GLOBAL BPAAS MARKET: FORECASTING