Table of Content

"1    INTRODUCTION    27
1.1    INTRODUCTION TO COVID-19    27
1.2    COVID-19 HEALTH ASSESSMENT    27
FIGURE 1    COVID-19: GLOBAL PROPAGATION    27
FIGURE 2    COVID-19 PROPAGATION: SELECT COUNTRIES    28
1.3    COVID-19 ECONOMIC ASSESSMENT    29
FIGURE 3    REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020    29
1.3.1    COVID-19 ECONOMIC IMPACT: SCENARIO ASSESSMENT    30
FIGURE 4    CRITERIA IMPACTING THE GLOBAL ECONOMY    30
FIGURE 5    SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY    31
1.4    OBJECTIVES OF THE STUDY    32
1.5    MARKET DEFINITION    32
1.5.1    INCLUSIONS AND EXCLUSIONS    33
1.6    MARKET SCOPE    33
1.6.1    MARKET SEGMENTATION    33
1.6.2    REGIONS COVERED    34
1.6.3    YEARS CONSIDERED FOR THE STUDY    34
1.7    CURRENCY CONSIDERED    35
TABLE 1    UNITED STATES DOLLAR EXCHANGE RATE, 2018–2020    35
1.8    STAKEHOLDERS    35
1.9    SUMMARY OF CHANGES    36
2    RESEARCH METHODOLOGY    37
2.1    RESEARCH DATA    37
FIGURE 6    VOICE ASSISTANT APPLICATION MARKET: RESEARCH DESIGN    37
2.1.1    SECONDARY DATA    38
2.1.2    PRIMARY DATA    38
TABLE 2    PRIMARY INTERVIEWS    39
2.1.2.1    Breakup of primary profiles    39
2.1.2.2    Key industry insights    40
2.2    MARKET BREAKUP AND DATA TRIANGULATION    41
FIGURE 7    DATA TRIANGULATION    41
2.3    MARKET SIZE ESTIMATION    42
FIGURE 8    MARKET SIZE ESTIMATION METHODOLOGY ? APPROACH 1 (SUPPLY SIDE): REVENUE OF SOLUTIONS AND SERVICES IN THE VOICE ASSISTANT APPLICATION MARKET    42
FIGURE 9    MARKET SIZE ESTIMATION METHODOLOGY ? APPROACH 1- BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE OF SOLUTIONS IN THE VOICE ASSISTANT APPLICATION MARKET    43
FIGURE 10    MARKET SIZE ESTIMATION METHODOLOGY- APPROACH 2 (DEMAND SIDE): SHARE OF THE VOICE ASSISTANT APPLICATION MARKET    44
2.4    MARKET FORECAST    45
TABLE 3    FACTOR ANALYSIS    45
2.5    RESEARCH ASSUMPTIONS AND LIMITATIONS    46
2.5.1    STUDY ASSUMPTIONS    46
2.5.2    LIMITATIONS OF THE STUDY    48
3    EXECUTIVE SUMMARY    49
FIGURE 11    VOICE ASSISTANT APPLICATION MARKET SIZE, 2019–2026    50
FIGURE 12    LARGEST SEGMENTS IN THE VOICE ASSISTANT APPLICATION MARKET, 2021    51
FIGURE 13    VOICE ASSISTANT APPLICATION MARKET ANALYSIS    53
FIGURE 14    ASIA PACIFIC TO BE THE BEST MARKET FOR INVESTMENTS DURING THE FORECAST PERIOD    54
4    PREMIUM INSIGHTS    56
4.1    ATTRACTIVE OPPORTUNITIES IN THE GLOBAL VOICE ASSISTANT APPLICATION MARKET    56
FIGURE 15    ADVANCEMENTS IN VOICE-BASED AI TECHNOLOGIES TO DRIVE THE GROWTH OF THE MARKET    56
4.2    NORTH AMERICAN VOICE ASSISTANT APPLICATION MARKET, 2021    57
FIGURE 16    SOLUTIONS SEGMENT AND UNITED STATES TO HOLD LARGE MARKET SHARES DURING THE FORECAST PERIOD    57
4.3    ASIA PACIFIC VOICE ASSISTANT APPLICATION MARKET, 2021    57
FIGURE 17    SOLUTIONS SEGMENT AND CHINA TO HOLD LARGE MARKET SHARES
DURING THE FORECAST PERIOD    57
4.4    VOICE ASSISTANT APPLICATION MARKET, BY COUNTRY    58
FIGURE 18    INDIA AND JAPAN TO PROVIDE WHOLESOME OPPORTUNITIES FOR GROWTH DURING THE FORECAST PERIOD    58
5    MARKET OVERVIEW AND MARKET TRENDS    59
5.1    INTRODUCTION    59
5.2    MARKET DYNAMICS    59
FIGURE 19    DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: VOICE ASSISTANT APPLICATION MARKET    59
5.2.1    DRIVERS    60
5.2.1.1    Advancements in voice-based AI technologies    60
5.2.1.2    Rising adoption of voice-enabled devices    60
FIGURE 20    CONSUMER USE OF CONVERSATIONAL INTERFACES FOR DIFFERENT ACTIVITIES IN PERCENTAGE, 2019    60
5.2.1.3    Increasing focus on customer engagement    61
5.2.1.4    Emergence of low-code platforms for voice-assistant applications    61
5.2.2    RESTRAINTS    61
5.2.2.1    Inability to recognize customer intent and respond effectively    61
5.2.2.2    Dearth of complete accuracy in user’s voice authentication    61

5.2.3    OPPORTUNITIES    62
5.2.3.1    Rising demand for AI-based voice assistant applications across various verticals    62
FIGURE 21    DEPLOYMENT OF VOICE ASSISTANTS IN VARIOUS SECTORS, 2019    62
5.2.3.2    Increase in online purchasing    62
5.2.4    CHALLENGES    63
5.2.4.1    Lack of awareness about the effect of implementing voice assistant technologies in various application areas    63
5.3    INDUSTRY TRENDS    63
5.3.1    CASE STUDY ANALYSIS    63
TABLE 4    USE CASE 1: HUMANA DEPLOYS IBM WATSON APPLICATIONS TO IMPROVE THE CALL EXPERIENCE FOR HEALTHCARE PROVIDERS    63
TABLE 5    USE CASE 2: REDAWNING COLLABORATES WITH AWS TO REPLACE ITS CONTACT CENTER SOLUTION WITH AWS SERVICES    64
TABLE 6    USE CASE 3: MA FRENCH BANK IMPLEMENTS ZAION’S CALLBOTS TO INCREASE CUSTOMER SATISFACTION    64
TABLE 7    USE CASE 4: PANDORA USES SOUND HOUNDS VOICE-ENABLED USER INTERFACE IN ITS MUSIC APP    65
TABLE 8    USE CASE 5: UDAAN COLLABORATES WITH SLANGLABS TO CARRY OUT A PILOT PROJECT OF IMPLEMENTING B2B VOICE ORDERING APP FOR ITS MERCHANTS    65
5.3.2    DISRUPTIVE TECHNOLOGIES    66
5.3.2.1    Artificial intelligence and machine learning    66
5.3.2.2    Deep learning    66
5.3.2.3    Natural language processing    66
5.3.2.4    Automated speech recognition    66
5.3.2.5    Smart displays    67
5.3.3    VALUE CHAIN ANALYSIS    67
FIGURE 22    VOICE ASSISTANT APPLICATION MARKET: VALUE CHAIN ANALYSIS    67
5.3.4    ECOSYSTEM    68
TABLE 9    VOICE ASSISTANT APPLICATION MARKET ECOSYSTEM    68
5.3.5    PORTER’S FIVE FORCES MODEL    69
TABLE 10    IMPACT OF EACH FORCE ON THE VOICE ASSISTANT APPLICATION MARKET    69
5.3.5.1    Threat of new entrants    69
5.3.5.2    Threat of substitutes    69
5.3.5.3    Bargaining power of buyers    69
5.3.5.4    Bargaining power of suppliers    70
5.3.5.5    Competitive rivalry    70
5.3.6    PATENT ANALYSIS    70
FIGURE 23    TOP TEN COMPANIES WITH THE HIGHEST NUMBER OF PATENT APPLICATIONS    70
TABLE 11    TOP TWENTY PATENT OWNERS    71
FIGURE 24    NUMBER OF PATENTS GRANTED IN A YEAR DURING 2012–2021    72

5.3.7    REGULATORY IMPLICATIONS    72
5.3.7.1    General Data Protection Regulation    72
5.3.7.2    Health Insurance Portability and Accountability Act    73
5.3.7.3    California Consumer Privacy Act    73
5.3.7.4    Children's Online Privacy Protection Act    73
5.3.8    AVERAGE SELLING PRICE TREND    73
TABLE 12    PRICING ANALYSIS    74
5.4    COVID-19 PANDEMIC-DRIVEN MARKET DYNAMICS AND FACTOR ANALYSIS    75
5.4.1    OVERVIEW    75
5.4.2    DRIVERS AND OPPORTUNITIES    76
5.4.3    RESTRAINTS AND CHALLENGES    76
5.4.4    CUMULATIVE GROWTH ANALYSIS    77
TABLE 13    VOICE ASSISTANT APPLICATION MARKET: CUMULATIVE GROWTH ANALYSIS    77
6    VOICE ASSISTANT APPLICATION MARKET, BY COMPONENT    78
6.1    INTRODUCTION    79
FIGURE 25    SERVICES SEGMENT TO GROW A HIGHER CAGR DURING THE FORECAST PERIOD    79
6.1.1    COMPONENT: VOICE ASSISTANT APPLICATION MARKET DRIVERS    79
6.1.2    COMPONENT: COVID-19 IMPACT    79
TABLE 14    VOICE ASSISTANT APPLICATION MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION)    80
TABLE 15    VOICE ASSISTANT APPLICATION MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION)    80
6.2    SOLUTIONS    80
FIGURE 26    INTEGRATED SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD    81
TABLE 16    VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION,
2017–2020 (USD MILLION)    81
TABLE 17    VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION,
2021–2026 (USD MILLION)    81
TABLE 18    SOLUTIONS: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    82
TABLE 19    SOLUTIONS: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    82
6.2.1    STANDALONE    82
6.2.1.1    Demand for enhanced customer experience to drive the adoption of standalone voice assistant solution    82
TABLE 20    STANDALONE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    83
TABLE 21    STANDALONE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    83

6.2.2    INTEGRATED    83
6.2.2.1    Low deployment cost to drive the adoption of integrated voice assistant solution    83
TABLE 22    INTEGRATED: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    84
TABLE 23    INTEGRATED: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    84
6.3    SERVICES    84
FIGURE 27    IMPLEMENTATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD    85
TABLE 24    VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION)    85
TABLE 25    VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION)    85
TABLE 26    SERVICES: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    86
TABLE 27    SERVICES: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    86
6.3.1    CONSULTING    86
6.3.1.1    Growing demand for implementing voice assistant solutions to boost the consulting services    86
TABLE 28    CONSULTING: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    87
TABLE 29    CONSULTING: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    87
6.3.2    SUPPORT AND MAINTENANCE    87
6.3.2.1    To overcome the system-related issues effectively, voice assistant application vendors to offer support and maintenance services in the market    87
TABLE 30    SUPPORT AND MAINTENANCE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    88
TABLE 31    SUPPORT AND MAINTENANCE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    88
6.3.3    IMPLEMENTATION    88
6.3.3.1    Technicalities involved in implementing voice assistant solutions to boost the implementation services    88
TABLE 32    IMPLEMENTATION: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    89
TABLE 33    IMPLEMENTATION: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    89
7    VOICE ASSISTANT APPLICATION MARKET, BY DEPLOYMENT MODE    90
7.1    INTRODUCTION    91
FIGURE 28    CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD    91
TABLE 34    VOICE ASSISTANT APPLICATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    91
TABLE 35    VOICE ASSISTANT APPLICATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    91
7.1.1    DEPLOYMENT MODE: VOICE ASSISTANT APPLICATION MARKET DRIVERS    92
7.1.2    DEPLOYMENT MODE: COVID-19 IMPACT    92
7.2    ON-PREMISES    92
7.2.1    BFSI AND HEALTHCARE INCREASINGLY OPTING FOR ON-PREMISES SOLUTIONS TO ADHERE TO GOVERNMENT REGULATIONS    92
TABLE 36    ON-PREMISES: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    93
TABLE 37    ON-PREMISES: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    93
7.3    CLOUD    93
7.3.1    REDUCED OPERATIONAL MAINTENANCE COST TO BOOST THE CLOUD DEPLOYMENT MODE    93
TABLE 38    CLOUD: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION,
2017–2020 (USD MILLION)    94
TABLE 39    CLOUD: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION,
2021–2026 (USD MILLION)    94
8    VOICE ASSISTANT APPLICATION MARKET, BY ORGANIZATION SIZE    95
8.1    INTRODUCTION    96
FIGURE 29    SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD    96
8.1.1    ORGANIZATION SIZE: VOICE ASSISTANT APPLICATION MARKET DRIVERS    96
8.1.2    ORGANIZATION SIZE: COVID-19 IMPACT    96
TABLE 40    VOICE ASSISTANT APPLICATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    97
TABLE 41    VOICE ASSISTANT APPLICATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    97
8.2    SMALL AND MEDIUM-SIZED ENTERPRISES    97
8.2.1    FLEXIBLE PRICING TO DRIVE THE ADOPTION OF VOICE ASSISTANT SOLUTIONS IN SMALL AND MEDIUM-SIZED ENTERPRISES    97
TABLE 42    SMALL AND MEDIUM-SIZED ENTERPRISES: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    98
TABLE 43    SMALL AND MEDIUM-SIZED ENTERPRISES: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    98
8.3    LARGE ENTERPRISES    98
8.3.1    NEED FOR STREAMLINING BUSINESS PROCESSES TO DRIVE THE ADOPTION OF VOICE ASSISTANT SOLUTIONS IN LARGE ENTERPRISES    98
TABLE 44    LARGE ENTERPRISES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    99
TABLE 45    LARGE ENTERPRISES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    99

9    VOICE ASSISTANT APPLICATION MARKET, BY CHANNEL INTEGRATION    100
9.1    INTRODUCTION    101
FIGURE 30    MOBILE APPLICATIONS SEGMENT TO EXPERIENCE THE HIGHEST CAGR DURING THE FORECAST PERIOD    101
9.1.1    CHANNEL INTEGRATION: VOICE ASSISTANT APPLICATION MARKET DRIVERS    101
9.1.2    CHANNEL INTEGRATION: COVID-19 IMPACT    102
TABLE 46    VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    102
TABLE 47    VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    102
9.2    WEBSITES    103
9.2.1    INCREASING ADOPTION OF WEB APPLICATIONS BY WORKFORCE TO DRIVE THE GROWTH OF THE VOICE ASSISTANT APPLICATION MARKET    103
TABLE 48    WEBSITES: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    103
TABLE 49    WEBSITES: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    103
9.3    MOBILE APPLICATIONS    104
9.3.1    MOBILE VOICE ASSISTANT APPLICATIONS TO IMPROVE USER EXPERIENCE AS WELL AS REDUCE TIME TO FIND THE RIGHT CONTENT    104
TABLE 50    MOBILE APPLICATIONS: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    104
TABLE 51    MOBILE APPLICATIONS: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    104
9.4    SOCIAL MEDIA    105
9.4.1    INCREASE IN THE USAGE OF SOCIAL MEDIA FOR CUSTOMER ENGAGEMENT TO DRIVE THE GROWTH OF THE VOICE ASSISTANT APPLICATION MARKET    105
TABLE 52    SOCIAL MEDIA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    105
TABLE 53    SOCIAL MEDIA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    105
9.5    CONTACT CENTERS    106
9.5.1    VOICE ASSISTANTS HELP IN HANDLING LARGE CALL VOLUMES AND PROVIDING FASTER CUSTOMER SERVICE    106
TABLE 54    CONTACT CENTERS: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    106
TABLE 55    CONTACT CENTERS: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    106
9.6    SMART SPEAKERS    107
9.6.1    INCREASING ADOPTION OF SMART SPEAKERS TO LEAD TO THE GROWTH OF THE VOICE ASSISTANT APPLICATION MARKET    107
TABLE 56    SMART SPEAKERS: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    107
TABLE 57    SMART SPEAKERS: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    107

10    VOICE ASSISTANT APPLICATION MARKET, BY APPLICATION AREA    108
10.1    INTRODUCTION    109
FIGURE 31    CONNECTED HEALTHCARE SEGMENT TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD    109
TABLE 58    VOICE ASSISTANT APPLICATION MARKET SIZE, BY APPLICATION AREA, 2017–2020 (USD MILLION)    109
TABLE 59    VOICE ASSISTANT APPLICATION MARKET SIZE, BY APPLICATION AREA, 2021–2026 (USD MILLION)    110
10.2    SMART RETAIL AND ECOMMERCE    110
10.2.1    SMART RETAIL AND ECOMMERCE: VOICE ASSISTANT APPLICATION MARKET DRIVERS    111
10.2.2    SMART RETAIL AND ECOMMERCE: COVID-19 IMPACT    111
TABLE 60    SMART RETAIL AND ECOMMERCE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    111
TABLE 61    SMART RETAIL AND ECOMMERCE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    112
10.3    SMART BANKING    112
10.3.1    SMART BANKING: VOICE ASSISTANT APPLICATION MARKET DRIVERS    112
10.3.2    SMART BANKING: COVID-19 IMPACT    112
TABLE 62    SMART BANKING: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    113
TABLE 63    SMART BANKING: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    113
10.4    CONNECTED HEALTHCARE    113
10.4.1    CONNECTED HEALTHCARE: VOICE ASSISTANT APPLICATION MARKET DRIVERS    114
10.4.2    CONNECTED HEALTHCARE: COVID-19 IMPACT    114
TABLE 64    CONNECTED HEALTHCARE: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    114
TABLE 65    CONNECTED HEALTHCARE: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    115
10.5    SMART TRANSPORTATION    115
10.5.1    SMART TRANSPORTATION: VOICE ASSISTANT APPLICATION MARKET DRIVERS    115
10.5.2    SMART TRANSPORTATION: COVID-19 IMPACT    116
TABLE 66    SMART TRANSPORTATION: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    116
TABLE 67    SMART TRANSPORTATION: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    116
10.6    SMART MANUFACTURING    117
10.6.1    SMART MANUFACTURING: VOICE ASSISTANT APPLICATION MARKET DRIVERS    117
10.6.2    SMART MANUFACTURING: COVID-19 IMPACT    117
TABLE 68    SMART MANUFACTURING: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    118
TABLE 69    SMART MANUFACTURING: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    118

10.7    SMART LEARNING    118
10.7.1    SMART LEARNING: VOICE ASSISTANT APPLICATION MARKET DRIVERS    119
10.7.2    SMART LEARNING: COVID-19 IMPACT    119
TABLE 70    SMART LEARNING: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION)    119
TABLE 71    SMART LEARNING: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION)    119
10.8    OTHERS    120
10.8.1    OTHERS: VOICE ASSISTANT APPLICATION MARKET DRIVERS    120
10.8.2    OTHERS: COVID-19 IMPACT    121
TABLE 72    OTHER APPLICATION AREAS: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    121
TABLE 73    OTHER APPLICATION AREAS: VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    121
11    VOICE ASSISTANT APPLICATION MARKET, BY REGION    122
11.1    INTRODUCTION    123
FIGURE 32    ASIA PACIFIC TO EXHIBIT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD    123
TABLE 74    VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION,
2017–2020 (USD MILLION)    123
TABLE 75    VOICE ASSISTANT APPLICATION MARKET SIZE, BY REGION,
2021–2026 (USD MILLION)    124
11.2    NORTH AMERICA    124
11.2.1    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET DRIVERS    124
11.2.2    NORTH AMERICA: COVID-19 IMPACT    125
11.2.3    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET REGULATORY IMPLICATIONS    125
FIGURE 33    NORTH AMERICA: MARKET SNAPSHOT    126
TABLE 76    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION)    127
TABLE 77    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION)    127
TABLE 78    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2017–2020 (USD MILLION)    127
TABLE 79    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2021–2026 (USD MILLION)    127
TABLE 80    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SERVICE, 2017–2020 (USD MILLION)    128
TABLE 81    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SERVICE, 2021–2026 (USD MILLION)    128
TABLE 82    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    128
TABLE 83    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    129
TABLE 84    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    129
TABLE 85    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    129
TABLE 86    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    129
TABLE 87    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    130
TABLE 88    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2017–2020 (USD MILLION)    130
TABLE 89    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2021–2026 (USD MILLION)    131
TABLE 90    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COUNTRY, 2017–2020 (USD MILLION)    131
TABLE 91    NORTH AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COUNTRY, 2021–2026 (USD MILLION)    131
11.2.4    UNITED STATES    132
TABLE 92    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION)    132
TABLE 93    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION)    132
TABLE 94    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2017–2020 (USD MILLION)    133
TABLE 95    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2021–2026 (USD MILLION)    133
TABLE 96    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SERVICE, 2017–2020 (USD MILLION)    133
TABLE 97    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SERVICE, 2021–2026 (USD MILLION)    133
TABLE 98    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    134
TABLE 99    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    134
TABLE 100    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    134
TABLE 101    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    135
TABLE 102    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    135
TABLE 103    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    135
TABLE 104    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2017–2020 (USD MILLION)    136
TABLE 105    UNITED STATES: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2021–2026 (USD MILLION)    136
11.2.5    CANADA    136
TABLE 106    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION)    137
TABLE 107    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)    137
TABLE 108    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION, 2017–2020 (USD MILLION)    137
TABLE 109    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION, 2021–2026 (USD MILLION)    137
TABLE 110    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE,
 2017–2020 (USD MILLION)    138
TABLE 111    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION)    138
TABLE 112    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    138
TABLE 113    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    139
TABLE 114    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    139
TABLE 115    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    139
TABLE 116    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    140
TABLE 117    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    140
TABLE 118    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY APPLICATION AREA, 2017–2020 (USD MILLION)    140
TABLE 119    CANADA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY APPLICATION AREA, 2021–2026 (USD MILLION)    141
11.3    EUROPE    141
11.3.1    EUROPE: VOICE ASSISTANT APPLICATION MARKET DRIVERS    141
11.3.2    EUROPE: COVID-19 IMPACT    142
11.3.3    EUROPE: VOICE ASSISTANT APPLICATION MARKET REGULATORY IMPLICATIONS    142
TABLE 120    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION)    143
TABLE 121    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)    143
TABLE 122    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION, 2017–2020 (USD MILLION)    143
TABLE 123    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION, 2021–2026 (USD MILLION)    143
TABLE 124    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION)    144
TABLE 125    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION)    144
TABLE 126    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    144
TABLE 127    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    145
TABLE 128    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    145
TABLE 129    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    145
TABLE 130    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    145
TABLE 131    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    146
TABLE 132    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY APPLICATION AREA, 2017–2020 (USD MILLION)    146
TABLE 133    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY APPLICATION AREA, 2021–2026 (USD MILLION)    146
TABLE 134    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COUNTRY,
2017–2020 (USD MILLION)    147
TABLE 135    EUROPE: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COUNTRY,
2021–2026 (USD MILLION)    147
11.3.4    UNITED KINGDOM    147
TABLE 136    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION)    148
TABLE 137    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION)    148
TABLE 138    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2017–2020 (USD MILLION)    148
TABLE 139    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2021–2026 (USD MILLION)    148
TABLE 140    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SERVICE, 2017–2020 (USD MILLION)    149
TABLE 141    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SERVICE, 2021–2026 (USD MILLION)    149
TABLE 142    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    149
TABLE 143    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    150
TABLE 144    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    150
TABLE 145    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    150
TABLE 146    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    150
TABLE 147    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    151
TABLE 148    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2017–2020 (USD MILLION)    151
TABLE 149    UNITED KINGDOM: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2021–2026 (USD MILLION)    152
11.3.5    GERMANY    152
11.3.6    FRANCE    152
11.3.7    REST OF EUROPE    153

11.4    ASIA PACIFIC    153
11.4.1    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET DRIVERS    154
11.4.2    ASIA PACIFIC: COVID-19 IMPACT    154
11.4.3    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET REGULATORY IMPLICATIONS    154
FIGURE 34    ASIA PACIFIC: MARKET SNAPSHOT    155
TABLE 150    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION)    156
TABLE 151    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION)    156
TABLE 152    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION, 2017–2020 (USD MILLION)    156
TABLE 153    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION, 2021–2026 (USD MILLION)    156
TABLE 154    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE, 2017–2020 (USD MILLION)    157
TABLE 155    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE, 2021–2026 (USD MILLION)    157
TABLE 156    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    157
TABLE 157    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    158
TABLE 158    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    158
TABLE 159    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    158
TABLE 160    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    158
TABLE 161    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    159
TABLE 162    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2017–2020 (USD MILLION)    159
TABLE 163    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2021–2026 (USD MILLION)    159
TABLE 164    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COUNTRY, 2017–2020 (USD MILLION)    160
TABLE 165    ASIA PACIFIC: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION)    160
11.4.4    CHINA    160
TABLE 166    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION)    161
TABLE 167    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)    161
TABLE 168    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION,
2017–2020 (USD MILLION)    161
TABLE 169    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SOLUTION,
2021–2026 (USD MILLION)    161
TABLE 170    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION)    162
TABLE 171    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION)    162
TABLE 172    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    162
TABLE 173    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    163
TABLE 174    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    163
TABLE 175    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    163
TABLE 176    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    163
TABLE 177    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    164
TABLE 178    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY APPLICATION AREA, 2017–2020 (USD MILLION)    164
TABLE 179    CHINA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY APPLICATION AREA, 2021–2026 (USD MILLION)    165
11.4.5    JAPAN    165
11.4.6    INDIA    165
11.4.7    REST OF ASIA PACIFIC    166
11.5    MIDDLE EAST AND AFRICA    166
11.5.1    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET DRIVERS    166
11.5.2    MIDDLE EAST AND AFRICA: COVID-19 IMPACT    167
11.5.3    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET REGULATORY IMPLICATIONS    167
TABLE 180    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION)    167
TABLE 181    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION)    168
TABLE 182    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2017–2020 (USD MILLION)    168
TABLE 183    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2021–2026 (USD MILLION)    168
TABLE 184    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SERVICE, 2017–2020 (USD MILLION)    168
TABLE 185    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SERVICE, 2021–2026 (USD MILLION)    169
TABLE 186    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    169
TABLE 187    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    169
TABLE 188    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    170
TABLE 189    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    170
TABLE 190    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    170
TABLE 191    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    170
TABLE 192    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2017–2020 (USD MILLION)    171
TABLE 193    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2021–2026 (USD MILLION)    171
TABLE 194    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COUNTRY, 2017–2020 (USD MILLION)    172
TABLE 195    MIDDLE EAST AND AFRICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COUNTRY, 2021–2026 (USD MILLION)    172
11.5.4    ISRAEL    172
11.5.5    UNITED ARAB EMIRATES    172
11.5.6    REST OF MIDDLE EAST AND AFRICA    173"

"11.6    LATIN AMERICA    173
11.6.1    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET DRIVERS    174
11.6.2    LATIN AMERICA: COVID-19 IMPACT    174
11.6.3    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET REGULATORY IMPLICATIONS    174
TABLE 196    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION)    175
TABLE 197    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION)    175
TABLE 198    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2017–2020 (USD MILLION)    175
TABLE 199    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY SOLUTION, 2021–2026 (USD MILLION)    175
TABLE 200    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE, 2017–2020 (USD MILLION)    176
TABLE 201    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY SERVICE, 2021–2026 (USD MILLION)    176
TABLE 202    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2017–2020 (USD MILLION)    176
TABLE 203    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY CHANNEL INTEGRATION, 2021–2026 (USD MILLION)    177
TABLE 204    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    177
TABLE 205    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    177
TABLE 206    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    178
TABLE 207    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    178
TABLE 208    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2017–2020 (USD MILLION)    178
TABLE 209    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE,
BY APPLICATION AREA, 2021–2026 (USD MILLION)    179
TABLE 210    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COUNTRY, 2017–2020 (USD MILLION)    179
TABLE 211    LATIN AMERICA: VOICE ASSISTANT APPLICATION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION)    180
11.6.4    BRAZIL    180
11.6.5    MEXICO    180
11.6.6    REST OF LATIN AMERICA    181
12    COMPETITIVE LANDSCAPE    182
12.1    OVERVIEW    182
12.2    MARKET EVALUATION FRAMEWORK    182
FIGURE 35    MARKET EVALUATION FRAMEWORK, 2019–2021    182
12.3    KEY MARKET DEVELOPMENTS    183
12.3.1    PRODUCT LAUNCHES    183
TABLE 212    VOICE ASSISTANT APPLICATION MARKET: PRODUCT LAUNCHES,
NOVEMBER 2020– JULY 2021    183
12.3.2    DEALS    184
TABLE 213    VOICE ASSISTANT APPLICATION MARKET: DEALS, FEBRUARY 2020–
AUGUST 2021    184
12.3.3    OTHERS    187
TABLE 214    VOICE ASSISTANT APPLICATION MARKET: OTHERS, AUGUST 2020    187
12.4    MARKET SHARE ANALYSIS OF TOP PLAYERS    188
TABLE 215    VOICE ASSISTANT APPLICATION MARKET: DEGREE OF COMPETITION    188
12.5    HISTORICAL REVENUE ANALYSIS    188
FIGURE 36    HISTORICAL REVENUE ANALYSIS OF LEADING PLAYERS, 2018–2020    189
12.6    COMPANY EVALUATION QUADRANT OVERVIEW    189
12.7    COMPANY EVALUATION QUADRANT METHODOLOGY AND DEFINITIONS    189
TABLE 216    PRODUCT FOOTPRINT WEIGHTAGE    189
12.7.1    STAR    190
12.7.2    EMERGING LEADERS    190
12.7.3    PERVASIVE    190
12.7.4    PARTICIPANT    190
FIGURE 37    VOICE ASSISTANT APPLICATION MARKET (GLOBAL), COMPANY EVALUATION QUADRANT, 2020    191
12.8    COMPANY PRODUCT FOOTPRINT ANALYSIS    192
TABLE 217    COMPANY PRODUCT FOOTPRINT    192
TABLE 218    COMPANY CHANNEL INTEGRATION FOOTPRINT    192
TABLE 219    COMPANY APPLICATION AREA FOOTPRINT    193
TABLE 220    COMPANY REGION FOOTPRINT    194
12.9    COMPANY MARKET RANKING ANALYSIS    194
FIGURE 38    RANKING OF KEY PLAYERS IN THE VOICE ASSISTANT APPLICATION MARKET, 2021    194
12.10    STARTUP/SME EVALUATION MATRIX METHODOLOGY AND DEFINITIONS    195
FIGURE 39    STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE    195
12.10.1    PROGRESSIVE COMPANIES    195
12.10.2    RESPONSIVE COMPANIES    195
12.10.3    DYNAMIC COMPANIES    196
12.10.4    STARTING BLOCKS    196
FIGURE 40    VOICE ASSISTANT APPLICATION MARKET (GLOBAL): STARTUP/
SME EVALUATION MATRIX, 2020    196
13    COMPANY PROFILES    197
13.1    MAJOR PLAYERS    197
(Business overview, Products offered, Recent Developments, MNM view)*
13.1.1    APPLE    197
TABLE 221    APPLE: BUSINESS OVERVIEW    197
FIGURE 41    APPLE: COMPANY SNAPSHOT    198
TABLE 222    APPLE: PRODUCTS OFFERED    198
TABLE 223    APPLE: PRODUCT LAUNCHES    199
TABLE 224    APPLE: DEALS    199
13.1.2    AWS    202
TABLE 225    AWS: BUSINESS OVERVIEW    202
FIGURE 42    AWS: COMPANY SNAPSHOT    203
TABLE 226    AWS: PRODUCTS OFFERED    203
TABLE 227    AWS: PRODUCT LAUNCHES    204
13.1.3    GOOGLE    206
TABLE 228    GOOGLE: BUSINESS OVERVIEW    206
FIGURE 43    GOOGLE: COMPANY SNAPSHOT    207
TABLE 229    GOOGLE: PRODUCTS OFFERED    207
TABLE 230    GOOGLE: PRODUCT LAUNCHES    208
TABLE 231    GOOGLE: DEALS    208
13.1.4    MICROSOFT    210
TABLE 232    MICROSOFT: BUSINESS OVERVIEW    210
FIGURE 44    MICROSOFT: COMPANY SNAPSHOT    211
TABLE 233    MICROSOFT: PRODUCTS OFFERED    211
TABLE 234    MICROSOFT: DEALS    212
13.1.5    IBM    215
TABLE 235    IBM: BUSINESS OVERVIEW    215
FIGURE 45    IBM: COMPANY SNAPSHOT    216
TABLE 236    IBM: PRODUCTS OFFERED    216
TABLE 237    IBM: PRODUCT LAUNCHES    217
TABLE 238    IBM: DEALS    217
13.1.6    CISCO    219
TABLE 239    CISCO: BUSINESS OVERVIEW    219
FIGURE 46    CISCO: COMPANY SNAPSHOT    220
TABLE 240    CISCO: PRODUCTS OFFERED    220
TABLE 241    CISCO: PRODUCT LAUNCHES    221

TABLE 242    CISCO: DEALS    221
13.1.7    SAMSUNG    222
TABLE 243    SAMSUNG: BUSINESS OVERVIEW    222
FIGURE 47    SAMSUNG: COMPANY SNAPSHOT    223
TABLE 244    SAMSUNG: PRODUCTS OFFERED    223
TABLE 245    SAMSUNG: PRODUCT LAUNCHES    224
TABLE 246    SAMSUNG: DEALS    225
13.1.8    ORACLE    226
TABLE 247    ORACLE: BUSINESS OVERVIEW    226
FIGURE 48    ORACLE: COMPANY SNAPSHOT    227
TABLE 248    ORACLE: PRODUCTS OFFERED    227
TABLE 249    ORACLE: PRODUCT LAUNCHES    228
13.1.9    SAP    229
TABLE 250    SAP: BUSINESS OVERVIEW    229
FIGURE 49    SAP: COMPANY SNAPSHOT    230
TABLE 251    SAP: PRODUCTS OFFERED    230
13.1.10    AVAYA    231
TABLE 252    AVAYA: BUSINESS OVERVIEW    231
FIGURE 50    AVAYA: COMPANY SNAPSHOT    232
TABLE 253    AVAYA: PRODUCTS OFFERED    232
TABLE 254    AVAYA: DEALS    233
TABLE 255    AVAYA: OTHERS    233
13.1.11    BAIDU    234
13.1.12    VERINT SYSTEMS    235
13.1.13    [24]7.AI    236
*Details on Business overview, Products offered, Recent Developments, MNM view might not be captured in case of unlisted companies.
13.2    START-UP/SME PLAYERS    237
13.2.1    HAPTIK    237
13.2.2    AIVO    237
13.2.3    SOUNDHOUND    238
13.2.4    CREATIVE VIRTUAL    238
13.2.5    ZAION    239
13.2.6    MINDSAY    240
13.2.7    VERBIO    241
13.2.8    SLANG LABS    242
13.2.9    KATA.AI    242
13.2.10    CLINC    243
13.2.11    RASA    243
13.2.12    INBENTA    244
13.2.13    AVAAMO    244

14    APPENDIX    245
14.1    ADJACENT/RELATED MARKETS    245
14.1.1    LIMITATIONS    245
14.1.2    CHATBOT MARKET – GLOBAL FORECAST TO 2026    245
14.1.2.1    Market Definition    245
14.1.2.2    Chatbot Market, by Component    245
TABLE 256    CHATBOT MARKET SIZE BY COMPONENT, 2015–2019 (USD MILLION)    246
TABLE 257    CHATBOT MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION)    246
14.1.2.3    Chatbot Market, by Type    246
TABLE 258    CHATBOT MARKET SIZE, BY TYPE, 2015–2019 (USD MILLION)    246
TABLE 259    CHATBOT MARKET SIZE, BY TYPE, 2020–2026 (USD MILLION)    247
14.1.2.4    Chatbot Market, by Deployment Mode    247
TABLE 260    CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2015–2019 (USD MILLION)    247
TABLE 261    CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION)    247
14.1.2.5    Chatbot Market, by Business Function    248
TABLE 262    CHATBOT MARKET SIZE, BY BUSINESS FUNCTION,
2015–2019 (USD MILLION)    248
TABLE 263    CHATBOT MARKET SIZE, BY BUSINESS FUNCTION,
2020–2026 (USD MILLION)    248
14.1.3    CONVERSATIONAL AI MARKET– GLOBAL FORECAST TO 2025    248
14.1.3.1    Market definition    248
14.1.3.2    Conversational AI market, by component    249
TABLE 264    CONVERSATIONAL AI MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION)    249
TABLE 265    CONVERSATIONAL AI MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION)    249
14.1.3.3    Conversational AI market, by type    249
TABLE 266    CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2016–2019 (USD MILLION)    250
TABLE 267    CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2019–2025 (USD MILLION)    250
14.1.3.4    Conversational AI market, by technology    250
TABLE 268    CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY,
2016–2019 (USD MILLION)    250
TABLE 269    CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY,
2019–2025 (USD MILLION)    251
14.1.3.5    Conversational AI market, by application    251
TABLE 270    CONVERSATIONAL AI MARKET SIZE, BY APPLICATION,
2016–2019 (USD MILLION)    251
TABLE 271    CONVERSATIONAL AI MARKET SIZE, BY APPLICATION,
2019–2025 (USD MILLION)    252
14.1.4    VOICE CLONING MARKET – GLOBAL FORECAST TO 2023    252
14.1.4.1    Market definition    252
14.1.4.2    Voice cloning market, by component    252
TABLE 272    VOICE CLONING MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)    252
14.1.4.3    Voice cloning market, by application    253
TABLE 273    VOICE CLONING MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION)    253
14.1.4.4    Voice cloning market, by deployment mode    253
TABLE 274    VOICE CLONING MARKET SIZE, BY DEPLOYMENT MODE,
2016–2023 (USD MILLION)    253
14.1.4.5    Voice cloning market, by vertical    254
TABLE 275    VOICE CLONING MARKET SIZE, BY VERTICAL, 2016–2023 (USD MILLION)    254
14.1.4.6    Voice cloning market, by region    254
TABLE 276    VOICE CLONING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)    255
14.2    DISCUSSION GUIDE    256
14.3    KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL    261
14.4    AVAILABLE CUSTOMIZATIONS    263
14.5    RELATED REPORTS    263
14.6    AUTHOR DETAILS    264"