List of Figures

FIGURE 1 GLOBAL CLOUD WORKFLOW MARKET: MARKET SEGMENTATION 15
FIGURE 2 REGIONAL SCOPE 15
FIGURE 3 GLOBAL CLOUD WORKFLOW MARKET: RESEARCH DESIGN 17
FIGURE 4 RESEARCH METHODOLOGY 18
FIGURE 5 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY, DESIGNATION AND REGION 18
FIGURE 6 DATA TRIANGULATION 19
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 20
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 21
FIGURE 9 CLOUD WORKFLOW MARKET SIZE, 2016–2023 24
FIGURE 10 REGIONAL SNAPSHOT: CLOUD WORKFLOW MARKET 25
FIGURE 11 CLOUD WORKFLOW MARKET: TOP 5 SEGMENTS, 2018–2023 26
FIGURE 12 INCREASING COMPLEXITIES IN WORKFLOWS AND NEED OF STREAMLINED BUSINESS PROCESS ARE EXPECTED TO DRIVE THE CLOUD WORKFLOW
MARKET GROWTH DURING THE FORECAST PERIOD 27
FIGURE 13 SYSTEM INTEGRATION AND DEPLOYMENT SEGMENT IS EXPECTED TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD 27
FIGURE 14 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO HOLD THE LARGER MARKET SHARE DURING THE FORECAST PERIOD 28
FIGURE 15 TELECOMMUNICATION AND IT VERTICAL IS EXPECTED TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD 28
FIGURE 16 ASIA PACIFIC IS EXPECTED TO EMERGE AS THE BEST MARKET FOR INVESTMENTS DURING THE FORECAST PERIOD 29
FIGURE 17 CLOUD WORKFLOW MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES AND CHALLENGES 30
FIGURE 18 SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 35
FIGURE 19 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 41
FIGURE 20 GOVERNMENT VERTICAL IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 45
FIGURE 21 CUSTOMER SERVICE AND SUPPORT SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 54
FIGURE 22 ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 62
FIGURE 23 NORTH AMERICA: MARKET SNAPSHOT 63
FIGURE 24 ASIA PACIFIC: MARKET SNAPSHOT 71
FIGURE 25 KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE CLOUD WORKFLOW MARKET DURING 2016–2018 82
FIGURE 26 MARKET EVALUATION FRAMEWORK 83
FIGURE 27 SAP: COMPANY SNAPSHOT 89
FIGURE 28 SAP: SWOT ANALYSIS 90
FIGURE 29 IBM: COMPANY SNAPSHOT 91
FIGURE 30 IBM: SWOT ANALYSIS 92
FIGURE 31 PEGA: COMPANY SNAPSHOT 94
FIGURE 32 PEGA: SWOT ANALYSIS 95
FIGURE 33 MICROSOFT: COMPANY SNAPSHOT 97
FIGURE 34 MICROSOFT: SWOT ANALYSIS 99
FIGURE 35 APPIAN: COMPANY SNAPSHOT 100
FIGURE 36 APPIAN: SWOT ANALYSIS 102
FIGURE 37 MICRO FOCUS: COMPANY SNAPSHOT 103
FIGURE 38 VIAVI SOLUTIONS: COMPANY SNAPSHOT 113


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List of Tables

TABLE 1 CLOUD WORKFLOW MARKET SIZE, BY TYPE, 2016–2023 (USD MILLION) 35
TABLE 2 PLATFORM: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 36
TABLE 3 SERVICES: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 37
TABLE 4 SERVICES: CLOUD WORKFLOW MARKET SIZE, BY TYPE 2016–2023 (USD MILLION) 37
TABLE 5 CONSULTING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 38
TABLE 6 SYSTEM INTEGRATION AND DEPLOYMENT: CLOUD WORKFLOW MARKET SIZE BY REGION, 2016-2023 (USD MILLION) 38
TABLE 7 SUPPORT AND MAINTENANCE: CLOUD WORKFLOW MARKET SIZE, BY REGION, 2016-2023 (USD MILLION) 39
TABLE 8 CLOUD WORKFLOW MARKET SIZE, BY ORGANIZATION SIZE 2016–2023 (USD MILLION) 41
TABLE 9 CLOUD WORKFLOW MARKET SIZE, BY REGION, 2016-2023 (USD MILLION) 42
TABLE 10 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD WORKFLOW MARKET SIZE BY REGION, 2016-2023 (USD MILLION) 42
TABLE 11 LARGE ENTERPRISES: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 43
TABLE 12 CLOUD WORKFLOW MARKET SIZE, BY VERTICAL, 2016-2023 (USD MILLION) 45
TABLE 13 CLOUD WORKFLOW MARKET SIZE, BY REGION, 2016-2023 (USD MILLION) 46
TABLE 14 BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD WORKFLOW MARKET SIZE, BY REGION, 2016-2023 (USD MILLION) 47
TABLE 15 TELECOMMUNICATIONS AND IT: CLOUD WORKFLOW MARKET SIZE, BY REGION, 2016-2023 (USD MILLION) 48
TABLE 16 MANUFACTURING: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 48
TABLE 17 RETAIL AND ECOMMERCE: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 49
TABLE 18 HEALTHCARE: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 50
TABLE 19 GOVERNMENT: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 51
TABLE 20 OTHERS: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 52
TABLE 21 CLOUD WORKFLOW MARKET SIZE, BY BUSINESS WORKFLOW 2016-2023 (USD MILLION) 54
TABLE 22 CLOUD WORKFLOW MARKET SIZE, BY REGION, 2016-2023 (USD MILLION) 55
TABLE 23 HUMAN RESOURCES: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 56
TABLE 24 ACCOUNTING AND FINANCE: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 57
TABLE 25 SALES AND MARKETING: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 57
TABLE 26 CUSTOMER SERVICE AND SUPPORT: CLOUD WORKFLOW MARKET SIZE BY REGION, 2016-2023 (USD MILLION) 58
TABLE 27 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT: CLOUD WORKFLOW MARKET SIZE, BY REGION, 2016-2023 (USD MILLION) 59
TABLE 28 OPERATIONS: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 59
TABLE 29 OTHERS: CLOUD WORKFLOW MARKET SIZE, BY REGION 2016-2023 (USD MILLION) 60
TABLE 30 CLOUD WORKFLOW MARKET SIZE, BY REGION, 2016?2013 (USD MILLION) 62
TABLE 31 NORTH AMERICA: CLOUD WORKFLOW MARKET SIZE, BY COUNTRY 2016–2023 (USD MILLION) 64
TABLE 32 NORTH AMERICA: CLOUD WORKFLOW MARKET SIZE, BY TYPE 2016?2013 (USD MILLION) 64
TABLE 33 NORTH AMERICA: CLOUD WORKFLOW MARKET SIZE, BY SERVICE 2016?2013 (USD MILLION) 65
TABLE 34 NORTH AMERICA: CLOUD WORKFLOW MARKET SIZE, BY BUSINESS WORKFLOW, 2016?2013 (USD MILLION) 65
TABLE 35 NORTH AMERICA: CLOUD WORKFLOW MARKET SIZE, BY ORGANIZATION SIZE, 2016?2013 (USD MILLION) 66
TABLE 36 NORTH AMERICA: CLOUD WORKFLOW MARKET SIZE, BY VERTICAL 2016?2013 (USD MILLION) 66
TABLE 37 EUROPE: CLOUD WORKFLOW MARKET SIZE, BY COUNTRY 2016?2013 (USD MILLION) 67
TABLE 38 EUROPE: CLOUD WORKFLOW MARKET SIZE, BY TYPE, 2016?2013 (USD MILLION) 68
TABLE 39 EUROPE: CLOUD WORKFLOW MARKET SIZE, BY SERVICE 2016?2013 (USD MILLION) 69
TABLE 40 EUROPE: CLOUD WORKFLOW MARKET SIZE, BY BUSINESS WORKFLOW 2016?2013 (USD MILLION) 69
TABLE 41 EUROPE: CLOUD WORKFLOW MARKET SIZE, BY ORGANIZATION SIZE 2016?2013 (USD MILLION) 69
TABLE 42 EUROPE: CLOUD WORKFLOW MARKET SIZE, BY VERTICAL 2016?2013 (USD MILLION) 70
TABLE 43 ASIA PACIFIC: CLOUD WORKFLOW MARKET SIZE, BY COUNTRY 2016?2013 (USD MILLION) 71
TABLE 44 ASIA PACIFIC: CLOUD WORKFLOW MARKET SIZE, BY TYPE 2016?2013 (USD MILLION) 72
TABLE 45 ASIA PACIFIC: CLOUD WORKFLOW MARKET SIZE, BY SERVICE 2016?2013 (USD MILLION) 73
TABLE 46 ASIA PACIFIC: CLOUD WORKFLOW MARKET SIZE, BY BUSINESS WORKFLOW, 2016?2013 (USD MILLION) 73
TABLE 47 ASIA PACIFIC: CLOUD WORKFLOW MARKET SIZE, BY ORGANIZATION SIZE 2016?2013 (USD MILLION) 74
TABLE 48 ASIA PACIFIC : CLOUD WORKFLOW MARKET SIZE, BY VERTICAL 2016?2013 (USD MILLION) 74
TABLE 49 MIDDLE EAST AND AFRICA: CLOUD WORKFLOW MARKET SIZE, BY COUNTRY, 2016?2013 (USD MILLION) 75
TABLE 50 MIDDLE EAST AND AFRICA: CLOUD WORKFLOW MARKET SIZE, BY TYPE 2016?2013 (USD MILLION) 76
TABLE 51 MIDDLE EAST AND AFRICA: CLOUD WORKFLOW MARKET SIZE, BY SERVICE 2016?2013 (USD MILLION) 77
TABLE 52 MIDDLE EAST AND AFRICA: CLOUD WORKFLOW MARKET SIZE, BY BUSINESS WORKFLOW, 2016?2013 (USD MILLION) 77
TABLE 53 MIDDLE EAST AND AFRICA: CLOUD WORKFLOW MARKET SIZE, BY ORGANIZATION SIZE, 2016?2013 (USD MILLION) 78
TABLE 54 MIDDLE EAST AND AFRICA: CLOUD WORKFLOW MARKET SIZE, BY VERTICAL, 2016?2013 (USD MILLION) 78
TABLE 55 LATIN AMERICA: CLOUD WORKFLOW MARKET SIZE, BY COUNTRY 2016?2013 (USD MILLION) 79
TABLE 56 LATIN AMERICA: CLOUD WORKFLOW MARKET SIZE, BY TYPE 2016?2013 (USD MILLION) 80
TABLE 57 LATIN AMERICA: CLOUD WORKFLOW MARKET SIZE, BY SERVICE 2016?2013 (USD MILLION) 80
TABLE 58 LATIN AMERICA: CLOUD WORKFLOW MARKET SIZE, BY BUSINESS WORKFLOW, 2016?2013 (USD MILLION) 80
TABLE 59 LATIN AMERICA: CLOUD WORKFLOW MARKET SIZE, BY ORGANIZATION SIZE, 2016?2013 (USD MILLION) 81
TABLE 60 LATIN AMERICA: CLOUD WORKFLOW MARKET SIZE, BY VERTICAL 2016?2013 (USD MILLION) 81
TABLE 61 MARKET RANKING, 2018 83
TABLE 62 NEW PRODUCT LAUNCHES, 2015–2018 84
TABLE 63 BUSINESS EXPANSIONS, 2016 85
TABLE 64 MERGERS AND ACQUISITIONS, 2015?2018 85
TABLE 65 AGREEMENTS, COLLABORATIONS, AND PARTNERSHIPS, 2015–2018 86