1 INTRODUCTION 15
1.1 OBJECTIVES OF THE STUDY 15
1.2 MARKET DEFINITION 15
1.3 MARKET SCOPE 16
1.4 YEARS CONSIDERED FOR THE STUDY 17
1.5 CURRENCY 17
1.6 STAKEHOLDERS 18

2 RESEARCH METHODOLOGY 19
2.1 RESEARCH DATA 19
2.1.1 SECONDARY DATA 20
2.1.2 PRIMARY DATA 20
2.1.2.1 Breakdown of primaries 21
2.1.2.2 Key industry insights 21
2.2 MARKET SIZE ESTIMATION 22
2.3 RESEARCH ASSUMPTIONS 24
2.4 LIMITATIONS 24

3 EXECUTIVE SUMMARY 25

4 PREMIUM INSIGHTS 29
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE IOT IN BFSI MARKET 29
4.2 IOT IN BFSI MARKET: TOP 3 SERVICES AND REGIONS 29
4.3 IOT IN BFSI MARKET, BY COMPONENT, 2018–2023 30
4.4 IOT IN BFSI MARKET, BY ORGANIZATION SIZE, 2018 VS. 2023 30
4.5 IOT IN BFSI MARKET, BY REGION, 2018–2023 31
4.6 MARKET INVESTMENT SCENARIO 31

5 MARKET OVERVIEW 32
5.1 INTRODUCTION 32
5.2 MARKET DYNAMICS 32
5.2.1 DRIVERS 33
5.2.1.1 Increasing use of IoT devices for connected banking 33
5.2.1.2 Convergence of operational technology and information technology 33
5.2.2 RESTRAINTS 33
5.2.2.1 Data protection and privacy concerns 33
5.2.2.2 Lack of standards for interconnectivity and interoperability 34
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5.2.3 OPPORTUNITIES 34
5.2.3.1 Increasing global investments in IoT 34
5.2.3.2 Increasing focus on services with real-time data flow 34
5.2.4 CHALLENGES 34
5.2.4.1 Legacy systems and processes 34
5.2.4.2 Data migration challenges 35

6 IOT IN BFSI MARKET, BY COMPONENT 36
6.1 INTRODUCTION 37
6.2 SOLUTIONS 38
6.3 SERVICES 39

7 IOT IN BFSI MARKET, BY SOLUTION 40
7.1 INTRODUCTION 41
7.2 SECURITY 42
7.3 CUSTOMER EXPERIENCE MANAGEMENT 43
7.4 MONITORING 44
7.5 DATA MANAGEMENT 45
7.6 OTHERS 46

8 IOT IN BFSI MARKET, BY SERVICE 47
8.1 INTRODUCTION 48
8.2 PROFESSIONAL SERVICES 49
8.2.1 INTEGRATION AND DEPLOYMENT 50
8.2.2 SUPPORT AND MAINTENANCE 51
8.2.3 BUSINESS CONSULTING 51
8.3 MANAGED SERVICES 52

9 IOT IN BFSI MARKET, BY END-USER 53
9.1 INTRODUCTION 54
9.2 BANKING 55
9.3 INSURANCE 56
9.4 OTHERS 57

10 IOT IN BFSI MARKET, BY ORGANIZATION SIZE 58
10.1 INTRODUCTION 59
10.2 LARGE ENTERPRISES 60
10.3 SMALL AND MEDIUM-SIZED ENTERPRISES 61
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11 IOT IN BFSI MARKET, BY REGION 62
11.1 INTRODUCTION 63
11.2 NORTH AMERICA 65
11.3 EUROPE 70
11.4 ASIA PACIFIC 73
11.5 MIDDLE EAST AND AFRICA 77
11.6 LATIN AMERICA 81

12 COMPETITIVE LANDSCAPE 85
12.1 OVERVIEW 85
12.2 MARKET RANKING 86
12.3 COMPETITIVE SCENARIO 86
12.3.1 NEW PRODUCT LAUNCHES AND PRODUCT UPGRADATIONS 86
12.3.2 PARTNERSHIPS, COLLABORATIONS, AND AGREEMENTS 87
12.3.3 MERGERS AND ACQUISITIONS 89

13 COMPANY PROFILES 90
(Business Overview, Products and Solutions Offered, Recent Developments, SWOT Analysis and MNM View)*
13.1 IBM 90
13.2 MICROSOFT 94
13.3 CAPGEMINI 97
13.4 CISCO 100
13.5 SAP 103
13.6 ACCENTURE 107
13.7 ORACLE 110
13.8 INFOSYS 113
13.9 SOFTWARE AG 116
13.10 VODAFONE 119
13.11 KEY INNOVATORS 121
13.11.1 MULESOFT 121
13.11.2 CARRIOTS 122
13.11.3 EWAVE MOBILE 123
13.11.4 ALLERIN TECHNOLOGIES 124
13.11.5 TIBBO SYSTEMS 125
13.11.6 MINDBOWSER 126
13.11.7 SUNTEC 127
13.11.8 RANOSYS TECHNOLOGIES 128
13.11.9 ZERONE CONSULTING 129
13.11.10 PARAGYTE TECHNOLOGIES 130
13.11.11 HITACHI VANTARA 131
13.11.12 CONCIRRUS 132
13.11.13 GIZMOSUPPORT 133
13.11.14 CABOT TECHNOLOGY 134
13.11.15 COLAN INFOTECH 135
*Details on Business Overview, Products and Solutions Offered, Recent Developments, SWOT Analysis and MNM View might not be captured in case of unlisted companies.

14 APPENDIX 136
14.1 INDUSTRY EXPERTS 136
14.2 DISCUSSION GUIDE 137
14.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 140
14.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 142
14.5 AVAILABLE CUSTOMIZATIONS 143
14.6 RELATED REPORTS 143
14.7 AUTHOR DETAILS 144