The Latin America, Middle East and Africa Digital BSS Market would witness market growth of 19.3% CAGR during the forecast period (2023-2030).
In order to allow businesses to utilize their current infrastructure, most digital BSS solutions are designed to link with existing IT systems. An easy transition is ensured by this interoperability, which also eliminates disruptions during implementation. Digital BSS can reduce costs by automating processes, minimizing human labor, and streamlining operations. It is possible to reduce operational costs and improve business operations. Owing to digital BSS for business, it takes less time for innovative items to reach the market. Companies are better positioned to take advantage of market opportunities due to this quickness.
Artificial intelligence (AI), augmented reality (AR), machine learning (ML), virtual reality (VR), and the Internet of Things (IoT) are being introduced, which is accelerating the adoption of advanced solutions like the digital business support system (BSS). For example, incorporating AI in chatbots provides continuous customer support via cloud platforms. Communication service providers (CSPs) and telecom operators have seen a dramatic shift in the variety of end users and their demands over the past few years.
As a major source of income in comparison to voice communication revenues, a need for value-added and data services has grown. The telecom industry and the need to reduce administrative costs by maximizing operational expenses have been boosted by the rapidly expanding demographics worldwide and their dynamic service needs. Telecom firms, CSPs, and Telco operators are using digital business support systems (BSS) and services to increase their operational efficiency and capabilities, optimize their use of resources, and increase their profitability.
The UAE has unveiled “The UAE Digital Government Strategy 2025” in anticipation of this digitalization trend. The fundamental goal of the UAE’s digital strategy is to gain widespread, cross-sectoral government support for integrating digital elements into overall government strategies. This is essential to guarantee that the UAE Government is digital by design as well as that all national capacities, structures, and possibilities are integrated and in line with the UAE’s strategic vision for digital government. The growing emphasis on digitalization across the region is estimated to support the market’s growth.
The Brazil market dominated the LAMEA Digital BSS Market by Country in 2022 and would continue to be a dominant market till 2030; thereby, achieving a market value of $335.5 million by 2030. The Argentina market is showcasing a CAGR of 19.9% during (2023 - 2030). Additionally, The UAE market would register a CAGR of 19% during (2023 - 2030).
Based on Offering, the market is segmented into Solution (Revenue & Billing Management, Customer Management, Order Management, Product Management and Others) and Services (Managed Services and Professional Services). Based on Vertical, the market is segmented into BFSI, Healthcare, IT & Telecom, Retail & Ecommerce, Energy & Utilities, Manufacturing, Media & Entertainment and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Ericsson AB, Amdocs Limited, Huawei Technologies Co., Ltd., Capgemini SE, Nokia Corporation, ZTE Corporation, Infosys Limited, Tata Consultancy Services Ltd., Accenture PLC and IBM Corporation
Scope of the Study
Market Segments covered in the Report:
By Offering

  • Solution
    o Revenue & Billing Management
    o Customer Management
    o Order Management
    o Product Management
    o Others
  • Services
    o Managed Services
    o Professional Services
    By Vertical
  • BFSI
  • Healthcare
  • IT & Telecom
  • Retail & Ecommerce
  • Energy & Utilities
  • Manufacturing
  • Media & Entertainment
  • Others
    By Country
  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA
    Companies Profiled
  • Ericsson AB
  • Amdocs Limited
  • Huawei Technologies Co., Ltd.
  • Capgemini SE
  • Nokia Corporation
  • ZTE Corporation
  • Infosys Limited
  • Tata Consultancy Services Ltd.
  • Accenture PLC
  • IBM Corporation
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