Table of Content

Table of Contents
 
Executive Summary
Key Findings
Key Findings (continued)
Key Findings (continued)
Market Engineering Measurements
CEO’s Perspective

Market Overview
Market Overview—Definitions
Market Overview—UC Segmentation
Market Overview—Definitions of UC Applications
Market Overview—Definitions of UC Applications (continued)
Market Overview—Definitions of UC Applications (continued)
Market Overview—Definitions of UC Applications (continued)
Market Overview—Definitions of UC Services
Market Overview—Definitions of UC Services (continued)
Market Overview—Definitions of UC Services (continued)
Market Overview—Definitions of UC Services (continued)
Market Overview—Definitions of UC Services (continued)
Market Overview—Definitions of UC Services (continued)
Market Overview—Definitions of UC Services (continued)
Market Overview—Research Objectives
Market Overview—Key Notes and Assumptions
Market Overview—Key Notes and Assumptions (continued)
Market Overview—UC Application and Service Stack Scope
Key Questions this Study will Answer
Market Trends—Percent Revenue Forecast by Segment
Market Trends—Percent Revenue Forecast by Segment Discussion

Drivers and Restraints—Total UC Applications and Services Market
Market Drivers
Drivers Explained
Drivers Explained (continued)
Market Restraints
Restraints Explained
Restraints Explained (continued)

Forecasts and Trends—Total UC Applications and Services Market
Forecast Assumptions
Revenue Forecast
Revenue Forecast Discussion

UC Applications Segment
Segment Overview—UC Applications
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Percent Revenue by Vertical
Percent Revenue by Horizontal

UC Services Segment
Segment Overview—UC Services
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Percent Revenue by Vertical
Percent Revenue by Horizontal

Market Share Analysis
UC Applications Segment—Overall Share and Recent Developments
UC Applications Segment—Market Share Analysis by Sub-segment
UC Applications Segment—Competitive Environment
UC Services Segment—Overall Share and Recent Developments
UC Services Segment—Market Share Analysis by Sub-segment
UC Services Segment—Competitive Environment

Growth Opportunities and Companies to Action
Growth Opportunity 1—Growing Customer Focus of Businesses
Growth Opportunity 2—Expanding Workforce and Demand for Greater Co-ordination
Growth Opportunity 3—Technology Partnerships and Penetration
Strategic Imperatives for Unified Communication Vendors and Providers

Mega Trends and Industry Convergence Implications
Mega Trends—Industry Verticals that Impact UC Adoption in India
Mega Trends—Industry Verticals that Impact UC Adoption in India (continued)
Mega Trends—UC Market in India: Past Versus Present Versus Future
Mega Trends’ Impact on the Market
UC Applications Segment—Key Success Factors, Past Versus Present Versus Future
UC Applications Segment—Key Success Factors, Past Versus Present Versus Future (continued)
UC Services Segment—Key Success Factors, Past Versus Present Versus Future
UC Services Segment—Key Success Factors, Past Versus Present Versus Future (continued)
UC—Making In-roads into Other Non-traditional Verticals
UC Solutions—Helping Address the Challenges Faced by IT Departments to Support Work from Anywhere for Employees
Business Expectation of a 360 Degree UC Platform
UC—Key Developments
Artificial Intelligence and Unified Communication Set to Converge
Factors Taken into Consideration While Choosing a UC Vendor

The Last Word
The Last Word—3 Big Predictions
The Last Word—Recommendations
Legal Disclaimer
Market Engineering Measurements

Appendix
Market Engineering Methodology
Additional Sources of Information on the UC Applications and Services Market in India
Learn More—Next Steps
Partial List of Acronyms Used
Partial List of Acronyms Used (continued)
Partial List of Acronyms Used (continued)
List of Exhibits
List of Exhibits (continued)