Table of Content

Table of Contents

COPYRIGHT AND USAGE GUIDELINES
INTRODUCTION
METHODOLOGY
RESPONDENT DEMOGRAPHICS AND QUALIFICATIONS
Job Title
Company Type
Respondent Location
NUMBER OF RATINGS PER COMPANY
7 MAJOR SECTIONS
OUTSOURCING PHILOSOPHIES AND PRACTICES
Primary Section Takeaways
Outsourcing Drivers
Outsourcing Drivers by Company Size
Preferred Providers
Number of Preferred Providers
Outsourcing Models
Outsourced Manufacturing Activities
CMO PERCEPTIONS AND INTERACTIONS
Primary Section Takeaways
CMO Familiarity
CMO Leaders—Unprompted
CMO Leaders—Prompted
Received Proposals
CMO Usage
Biologic API CMO Preference
CMO Preference Among Users
CMO Cost Perceptions
Summary Table
CMO SELECTION DRIVERS
Primary Section Takeaways
Judging CMO Quality—Unprompted
Most Important CMO Attributes
CMO Attributes Gaining Importance
CMO PERFORMANCE AND SCORECARDS
ACROSS ATTRIBUTES
Primary Section Takeaways
Figure 1 – CMO Performance: Delivery Factors
Figure 2 – CMO Performance:
Organization Factors
Figure 3 – CMO Performance:
Capabilities Ratings
Figure 4 – CMO Performance:
Staff Characteristics
Performance Summary by Category
CMO LOYALTY
Primary Section Takeaways
CMO Loyalty
COMPANY SERVICE QUALITY PROFILES
Brand Snapshot
STUDY DATA
CMO Leaders—Unprompted
Other Responses
CMO Leaders—Prompted
Received Proposals
CMO Selection Attributes
CMO Selection Attributes Gaining Importance
CMO Familiarity
CMO Usage
CMO Preference
CMO Cost Perceptions
Outsourcing Drivers
Outsourced Manufacturing Activities
Use of Preferred Providers
Number of Preferred Providers
Outsourcing Models
Large Molecule Commercial Offering
Large vs. Small Molecule Outsourcing
CMO Drill-downs
AbbVie Contract Manufacturing
Loyalty Component Scores
Performance Relative to Expectations
Albany Molecular Research Inc. (AMRI)
Loyalty Component Scores
Performance Relative to Expectations
Althea
Loyalty Component Scores
Performance Relative to Expectations
Avid Bioservices
Loyalty Component Scores
Performance Relative to Expectations
Boehringer Ingelheim
Loyalty Component Scores
Performance Relative to Expectations
Catalent
Loyalty Component Scores
Performance Relative to Expectations
Celltrion
Loyalty Component Scores
Performance Relative to Expectations
CMC Biologics
Loyalty Component Scores
Performance Relative to Expectations
Cobra Bio
Loyalty Component Scores
Performance Relative to Expectations
Cook Pharmica
Loyalty Component Scores
Performance Relative to Expectations
Cytovance
Loyalty Component Scores
Performance Relative to Expectations
FujiFilm Diosynth Biotechnologies
Loyalty Component Scores
Performance Relative to Expectations
GSK Contract Manufacturing
Loyalty Component Scores
Performance Relative to Expectations
IDT Biologika
Loyalty Component Scores
Performance Relative to Expectations
KBI Biopharma
Loyalty Component Scores
Performance Relative to Expectations
Kemwell
Loyalty Component Scores
Performance Relative to Expectations
Lonza
Loyalty Component Scores
Performance Relative to Expectations
Novasep
Loyalty Component Scores
Performance Relative to Expectations
Paragon
Loyalty Component Scores
Performance Relative to Expectations
Patheon
Loyalty Component Scores
Performance Relative to Expectations
Pfizer CentreOne
Loyalty Component Scores
Performance Relative to Expectations
Rentschler
Loyalty Component Scores
Performance Relative to Expectations
Richter-Helm
Loyalty Component Scores
Performance Relative to Expectations
SAFC
Loyalty Component Scores
Performance Relative to Expectations
Samsung BioLogics
Loyalty Component Scores
Performance Relative to Expectations
Sandoz
Loyalty Component Scores
Performance Relative to Expectations
Sanofi CEPiA
Loyalty Component Scores
Performance Relative to Expectations
Therapure Biopharma
Loyalty Component Scores
Performance Relative to Expectations
Wacker Biotech
Loyalty Component Scores
Performance Relative to Expectations
Wuxi AppTec
Loyalty Component Scores
Performance Relative to Expectations
CMO Satisfaction Rating Explanations
Performance Across Service Providers
DEMOGRAPHICS
Company Type
Headquarters Location
Office Location
Job Title
Decision-making Responsibility
Outsourcing Influence
Contract Manufacturing Responsibilities
Involvement in Outsourced Manufacturing
Contract Manufacturing Involvement
Years of Industry Experienc