Wednesday 14 January 2015, Amsterdam
The report, now available on ASDReports, “Service Fulfillment Market by Software (Service Order Management, Inventory Management, Network Management, Activation and Provisioning), by Service, by Deployment Type (Hosted, and On-Premises), & by Region - Global Forecast & Analysis to 2019”, defines the global service fulfillmentmarket based on various software , deployment types, service types with an in-depth analysis and forecasting of market sizes. The report also identifies the factors driving this market, various restraints, and opportunities impacting it along with the adoption trends.
Service fulfillment provides automation to various functions of the network. These functions include order management, inventory management, network management and further activation of services that are required by the customers. Apart from automating the functions, service fulfillment analyses the vast amount of subscriber data on nearly real-time basis by comprehensively gaining data insights into customer preferences, thereby, reducing the high fall-out rates of services required by the customers.Hence, the escalating demand by the communication service providersand enterprises for timely analytics, in order to boost business decisions has facilitated the analytical service providers to render highly effectual offerings for the service fulfillment market. The major vendors of the global service fulfillment market are Alcatel-Lucent, Accenture, Cisco, Ericsson, Amdocs, Oracle and IBM Corporation. The major forces driving this market are the ongoing increasing operational cost and high scale investment in operations support system
The new report broadly segments the service fulfillment market by regions: North America (NA), Europe, Asia-Pacific (APAC), Middle East and Africa (MEA), and Latin America (LA); by software: service order management, inventory management, network management, and activation and provisioning; by deployment types: on-premises and hosted; by service types: planning and consulting, operation and maintenance, system integration, and managed services.
The new report forecasts the global service fulfillment market to grow from $3.48 billion in 2014 to $5.56 billion by 2019, at a CAGR of 9.8%. In terms of regions, NA is expected to be the biggest market in terms of market size, while Europeand Asia-Pacific (APAC) are expected to experience increased market traction, during the forecast period.
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