Aetna (a subsidiary of CVS Health) is a healthcare benefits company. Aetna offers a range of traditional, voluntary, and consumer-directed health insurance products and related services. The company provides insurance products for medical, dental, pharmacy, behavioral health, long-term care, medical stop loss, group life, and disability. It also offers Medicaid healthcare management services, Medicare Advantage and Medicare supplement plans, and workers’ compensation administrative services. In November 2018, CVS Health acquired Aetna to combine the latter’s healthcare benefits products and services with its own integrated pharmacy capabilities with the aim of delivering connected care and outcomes. As a result of the acquisition, CVS added a new Health Care Benefits segment to its business, equivalent to the former Aetna Health Care segment. The operations and products for which Aetna no longer solicits or acquires new customers-such as large case pensions and long-term case insurance products-have been added to CVS’s corporate/other segment. The Health Care Benefits segment primarily serves employer groups, individuals, college students, part-time and hourly workers, labor groups, and expats.

This report provides insights into Aetna’s fintech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, its estimated ICT budget, and its major ICT contracts.


  • Aetna has established a dedicated organization named Analytics and Behavior Change, focused on implementing data modeling, analytics, machine learning, and other reporting capabilities to resolve business issues.
  • To safeguard its on-premises systems, Aetna has made significant investments in security infrastructure.
  • Aetna has developed AI software to solve claims settlement issues by automating critical processes.

Reasons To Buy

  • Learn about Aetna’s fintech operations, including investments, product launches, partnerships, and acquisitions.
  • Gain insight into its fintech strategies and innovation initiatives.
  • Discover which technology themes are under the group’s focus.