The global passenger information system market grew at a CAGR of around 14% during 2014-2019. A passenger information system acts as a communication link between a transit agency and passengers. Also known as a customer information system, it provides real-time data of public transport through voice, visual or other media to users. It helps in tracking details of scheduling, entertainment, news broadcasts, and emergency communication services. Besides this, it assists passengers in attaining relevant information about the status of different transportation mediums and enables them to plan their journeys better, which further increases passenger comfort and satisfaction.

The escalating demand for reliable and accurate real-time transit information by passengers represents one of the key factors propelling the passenger information system market growth. Apart from this, a rise in the demand for intelligent transportation systems, in confluence with advancements in the telecommunication sector to enable faster data transfer capabilities, is also fueling the market growth. Moreover, an increase in demand for intelligent transportation systems and a surge in the adoption of the Internet of Things (IoT), cloud and big data technologies in the transportation sector are driving the sales of passenger information systems across the globe. At present, due to a significant rise in the cases of the coronavirus disease (COVID-19), lockdowns have been imposed by governments of various countries. They are promoting the adoption of social distancing measures to avoid the spread of the pandemic, which is negatively impacting the market growth. However, the market is anticipated to experience growth once normalcy is regained. Looking forward, IMARC Group expects the global passenger information system market to exhibit strong growth during the next five years.

Breakup by Mode of Transport:


Breakup by Component:

Hardware and Software

Breakup by System Type:

Multimedia Displays
Audio Systems
Computing Systems
Networking and Communication Devices
Video Surveillance Systems
Content Management System

Breakup by Location:

On Board
In Station

Breakup by Region:

North America
United States
Asia Pacific
South Korea
United Kingdom
Latin America
Middle East and Africa

Competitive Landscape:

The report has also analysed the competitive landscape of the market with some of the key players being Advantech Co. Ltd., Cisco Systems Inc., Cubic Corporation, Hitachi Ltd., Huawei, Indra Sistemas S.A., Infax Inc., Mitsubishi Electric Corp., Passio Technologies, Siemens and Teleste Oyj.

Key questions answered in this report:

How has the global passenger information system market performed so far and how will it perform in the coming years?
What has been the impact of COVID-19 on the global passenger information system market?
What are the key regional markets?
What is the breakup of the market based on the mode of transport?
What is the breakup of the market based on the component?
What is the breakup of the market based on the system type?
What is the breakup of the market based on the location?
What are the various stages in the value chain of the industry?
What are the key driving factors and challenges in the industry?
What is the structure of the global passenger information system market and who are the key players?
What is the degree of competition in the industry?