COVID-19 update included
The content of this report will be updated with the latest scenarios based on the global COVID-19 Pandemic


Summary

China Life Insurance Company (China Life), a subsidiary of China Life Insurance (Group) Company, offers a range of life insurance products. It provides term life insurance, whole life insurance, endowment insurance, universal life insurance, group life insurance, and annuity policies. China Life also provides accident and health insurance products such as medical expense insurance, disease-specific insurance, and defined benefit insurance. The company serves individuals, SMEs, and large institutional clients in China. It markets and distributes products through direct sales representatives, insurance agency companies, commercial banks, and insurance brokerage companies.

This report provides insights into China Life’s digital transformation strategies, accelerator programs, and innovation centers. It also gives an overview of its technology initiatives, covering partnerships and product launches, as well as insights on each technology initiative including technology theme, objective, and benefits. In addition, the report includes details of the company’s estimated ICT budgets and major ICT contracts.


Scope

  • China Life is exploring technologies including AI, blockchain, big data, cloud, IoT, mobile, and robotic process automation to provide enhanced customer experiences, achieve operational efficiencies, and minimize fraud.
  • China Life is focusing on strengthening technological innovations that can be integrated into its existing business processes. As part of its transformation strategy it has established digital platforms and upgraded its salesforce platform.
  • China Life has been working to strengthen innovation in products, services, and technology and broaden its service channels. China Life is applying AI and big data to build automatic customer service robots and speech recognition solutions.




Reasons To Buy

  • Learn about China Life’s fintech operations, including investments, product launches, partnerships, and acquisitions.
  • Gain insight into its fintech strategies and innovation initiatives.
  • Discover which technology themes are under the group’s focus.