According to Amazon robotics is key and the only vehicle to future expansion, as growth will remain at breakneck speed and there is simply not enough human labour available.
But with the rise of robotics there will be a concomitant rise in complexity and a host of other problematic issues.
There are a number of other technology disruptions that will change our retail future in coming years beyond recognition. This will range from AI and machine learning to drones to IOT/Voice and other profiled technologies.
With the vibrant pace at which technology is developing, technology companies, retailers, brand manufacturers, service providers and startups are being forced to adapt and explore new avenues in order to stay relevant with consumers.
This report offers a 360 degree view of how future retailing will take shape, how consumer behaviour will evolve and what the shopper journey of the future will look like.