Dealer Management System (DMS) provides a holistic picture of dealer performances for OEMs. In 2015, core DMS features, namely, inventory management and finance and accounting management were used at dealerships. This research service identifies how the advanced features, such as connected cars, cyber security, and predictive analytics, will act as monetization channels for dealers and OEMs. The study discusses DMS features, business models, package types, and ownership costs and offers a detailed analysis of the DMS market in North America and Europe, the major market participants, and key solution capabilities.

Key Questions this Study will Answer
  • What are the current and the future DMS features? How will advanced DMS features act as monetization channels for dealers and OEMs?
  • How will market dynamics change by 2022 post implementation of DMS – in terms of business models, packages, and ownership cost?
  • How is the industry working with franchise regulations and state federal laws in Europe and North America?
  • Who are the major DMS market participants? What are  the key solution capabilities and the market shares of DMS service providers?