The Impact of IT in Government

An End-User Perspective

Published Pages Publisher Report code
Jul 2014 72 Frost & Sullivan ASDR-132420
The Impact of IT in GovernmentThe main objective of this research is to measure the current usage and future decision making behaviour toward information technology (IT) within the government sector. Overall, out of the 5 key verticals surveyed, the government sector contributes the second highest percentage of its revenue to the IT budget. New regulatory requirements that raise the cost of IT are the greatest concern of the sector, especially because the goal of reducing enterprise costs is a key factor that most influences IT investment decision making. Currently, web conferencing, cloud computing, and mobile apps have the highest usage rates. M2M communications is expecting the greatest growth rate over the next 3 years, followed by TDM phones, and UCC.

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