List of Figures
Figure 1: Percentage of consumers globally willing to use a digital-only bank as their primary banking relationship
Figure 2: Percentage of consumers willing to use a digital-only bank across different geographies
Figure 3: Percentage of consumers willing to use a digital-only bank across generational and affluence customer segments
Figure 4: Percentage of consumers who prefer to use digital channels for main banking activities
Figure 5: Profiles of customer most at risk from digital-only providers: generation
Figure 6: Profiles of customer most at risk from digital-only providers: affluence
Figure 7: Attitudes towards digital-only banks by vulnerable customer segments
Figure 8: Reasons given for switching by customer segments most at risk from digital-only providers
Figure 9: Level of demand for individual mobile banking features
Figure 10: Level of demand for individual personal financial management tools


List of Tables
Table 1: Summary of digital-only banks across markets