Table of Content


"1    INTRODUCTION    30
1.1    STUDY OBJECTIVES    30
1.2    DEFINITION AND SCOPE    31
1.3    STUDY SCOPE    31
1.3.1    MARKETS COVERED    31
FIGURE 1    INTERACTIVE KIOSK MARKET SEGMENTATION    31
1.3.2    INTERACTIVE KIOSK MARKET: INCLUSIONS AND EXCLUSIONS    32
1.3.3    REGIONAL SCOPE    32
1.3.4    YEARS CONSIDERED    33
1.4    CURRENCY    33
1.5    STAKEHOLDERS    33
1.6    PACKAGE SIZE    34
1.7    SUMMARY OF CHANGES    34
2    RESEARCH METHODOLOGY    35
2.1    RESEARCH DATA    35
FIGURE 2    INTERACTIVE KIOSK MARKET: RESEARCH DESIGN    35
2.1.1    SECONDARY DATA    36
2.1.1.1    Major secondary sources    36
2.1.1.2    Key data from secondary sources    37
2.1.2    PRIMARY DATA    37
2.1.2.1    Primary interviews with experts    37
2.1.2.2    Breakdown of primaries    38
2.1.3    SECONDARY AND PRIMARY RESEARCH    39
2.1.3.1    Key industry insights    39
2.2    MARKET SIZE ESTIMATION    40
FIGURE 3    MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 (SUPPLY SIDE): REVENUE OF MARKET PLAYERS    40
2.2.1    BOTTOM-UP APPROACH    41
FIGURE 4    MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH    41
2.2.1.1    Approach for capturing market size by bottom-up analysis
(demand side)    41
2.2.2    TOP-DOWN APPROACH    41
FIGURE 5    MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH    42
2.2.2.1    Approach for capturing market size by top-down analysis
(supply side)    42
2.3    DATA TRIANGULATION    43
FIGURE 6    DATA TRIANGULATION    43
2.4    RESEARCH ASSUMPTIONS    44
2.4.1    ASSUMPTIONS OF RESEARCH STUDY    44
2.5    RISK ASSESSMENT    44
2.6    LIMITATIONS    45
3    EXECUTIVE SUMMARY    46
3.1    PRE-COVID-19 SCENARIO: INTERACTIVE KIOSK MARKET    47
TABLE 1    PRE-COVID-19 SCENARIO: INTERACTIVE KIOSK MARKET,
2022–2027 (USD MILLION)    47
3.2    POST-COVID-19: REALISTIC SCENARIO    47
TABLE 2    POST-COVID-19 REALISTIC SCENARIO: INTERACTIVE KIOSK MARKET
(USD MILLION)    47
3.3    POST-COVID-19: OPTIMISTIC SCENARIO    47
TABLE 3    POST-COVID-19 OPTIMISTIC SCENARIO: INTERACTIVE KIOSK MARKET
(USD MILLION)    47
3.4    POST-COVID-19: PESSIMISTIC SCENARIO    48
TABLE 4    POST-COVID-19 PESSIMISTIC SCENARIO: INTERACTIVE KIOSK MARKET
(USD MILLION)    48
FIGURE 7    INTERACTIVE KIOSK MARKET: REALISTIC, PESSIMISTIC, AND OPTIMISTIC RECOVERY SCENARIOS (USD MILLION)    48
3.5    IMPACT OF COVID-19 ON INTERACTIVE KIOSK MARKET    49
FIGURE 8    SOFTWARE & SERVICES SEGMENT EXPECTED TO COMMAND INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD    49
FIGURE 9    VENDING KIOSKS TO ACCOUNT FOR LARGEST SHARE OF INTERACTIVE KIOSK MARKET IN 2027    50
FIGURE 10    INDOOR KIOSKS TO CAPTURE LARGER MARKET SHARE THAN OUTDOOR  KIOSKS IN 2027    50
FIGURE 11    INTERACTIVE KIOSKS WITH 17”–32” PANEL SIZES WOULD HOLD LARGER MARKET SHARE IN 2027    51
FIGURE 12    RETAIL VERTICAL TO HOLD LARGEST SHARE OF INTERACTIVE KIOSK MARKET  IN 2022    52
FIGURE 13    NORTH AMERICA HELD LARGEST SHARE OF INTERACTIVE KIOSK MARKET  
IN 2021    53
4    PREMIUM INSIGHTS    54
4.1    MAJOR OPPORTUNITIES IN INTERACTIVE KIOSK MARKET    54
FIGURE 14    ASIA PACIFIC TO BE FASTEST-GROWING MARKET FOR INTERACTIVE KIOSKS DURING FORECAST PERIOD    54
4.2    INTERACTIVE KIOSK MARKET, BY TYPE    54
FIGURE 15    MARKET FOR BANK KIOSKS TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD    54
4.3    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY VERTICAL  AND COUNTRY    55
FIGURE 16    RETAIL VERTICAL AND JAPAN TO BE LARGEST SHAREHOLDERS IN INTERACTIVE KIOSK MARKET IN ASIA PACIFIC IN 2022    55
4.4    INTERACTIVE KIOSK MARKET, BY VERTICAL    55
FIGURE 17    BANKING & FINANCIAL SERVICES TO WITNESS HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD    55

4.5    INTERACTIVE KIOSK MARKET, BY REGION    56
FIGURE 18    US TO ACCOUNT FOR LARGEST SHARE OF INTERACTIVE KIOSK MARKET
IN 2022    56
5    MARKET OVERVIEW    57
5.1    INTRODUCTION    57
5.2    MARKET DYNAMICS    57
FIGURE 19    INTERACTIVE KIOSK MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES,  
AND CHALLENGES    57
5.2.1    DRIVERS    58
FIGURE 20    INTERACTIVE KIOSK MARKET DRIVERS AND THEIR IMPACT    58
5.2.1.1    Strong focus of retailers to provide enhanced shopping experience to customers to increase sales and achieve quick return on investment    58
5.2.1.2    Increased deployment of kiosks in newer applications to improve business efficiency    60
5.2.1.3    Novel innovations in touchscreen display and smart glass technologies    60
5.2.1.4    Elevated demand for self-service machines by customers from banking and finance sector    61
5.2.1.5    Sudden outbreak of COVID-19 pandemic    61
5.2.2    RESTRAINTS    63
FIGURE 21    INTERACTIVE KIOSK MARKET RESTRAINTS AND THEIR IMPACT    63
5.2.2.1    High installation cost and constant need for regular maintenance, coupled with increased risk of theft    63
5.2.2.2    Substantial increase in cybercrime    63
5.2.3    OPPORTUNITIES    64
FIGURE 22    INTERACTIVE KIOSK MARKET OPPORTUNITIES AND THEIR IMPACT    64
5.2.3.1    Increasing emphasis on integrating advanced technologies, such as IPA and GPS, in kiosks    64
5.2.3.2    Rising number of smart cities and smart infrastructure    65
FIGURE 23    GLOBAL SMART CITIES MARKET: 2017–2026    66
5.2.3.3    Ongoing innovations in self-service kiosks    66
5.2.3.4    Growing need to emplace interactive kiosks for physically challenged individuals    66
5.2.4    CHALLENGES    67
FIGURE 24    INTERACTIVE KIOSK MARKET CHALLENGES AND THEIR IMPACT    67
5.2.4.1    Growing preference for tablets and mobile kiosks for online shopping    67
5.2.4.2    Developing kiosks suitable for all-weather conditions for outdoor applications    68
5.3    VALUE CHAIN ANALYSIS    69
FIGURE 25    VALUE CHAIN ANALYSIS: MAJOR VALUE ADDED DURING ASSEMBLY & MANUFACTURING AND SOFTWARE INTEGRATION PHASES    69
5.3.1    RESEARCH & DEVELOPMENT (R&D)    69
5.3.2    ASSEMBLY AND MANUFACTURING    69
5.3.3    SOFTWARE INTEGRATION    69
5.3.4    MARKETING & SALES    70
5.3.5    END USE/APPLICATION    70
5.3.6    POST-SALES SERVICES    70
5.4    ECOSYSTEM/MARKET MAP    70
FIGURE 26    ECOSYSTEM/MARKET MAP    70
TABLE 5    PLAYERS AND THEIR ROLES IN ECOSYSTEM    71
5.5    KEY STAKEHOLDERS & BUYING CRITERIA    72
5.5.1    KEY STAKEHOLDERS IN BUYING PROCESS    72
FIGURE 27    INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP THREE APPLICATIONS    72
TABLE 6    INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP THREE END-USER VERTICALS (%)    72
5.5.2    BUYING CRITERIA    73
FIGURE 28    KEY BUYING CRITERIA FOR TOP THREE INDUSTRIES    73
TABLE 7    KEY BUYING CRITERIA FOR TOP THREE INDUSTRIES    73
5.6    PORTERS FIVE FORCE ANALYSIS    74
TABLE 8    IMPACT OF PORTERS FIVE FORCES ON INTERACTIVE KIOSK MARKET    74
FIGURE 29    INTERACTIVE KIOSK MARKET: PORTER’S FIVE FORCES ANALYSIS    74
5.6.1    INTENSITY OF COMPETITIVE RIVALRY    75
5.6.2    BARGAINING POWER OF SUPPLIERS    75
5.6.3    BARGAINING POWER OF BUYERS    75
5.6.4    THREAT OF SUBSTITUTES    75
5.6.5    THREAT OF NEW ENTRANTS    76
5.7    CASE STUDY ANALYSIS    77
5.7.1    NUTMEG STATE FCU USED SOURCE TECHNOLOGIES KIOSKS TO ENHANCE DMV EXPRESS EXPERIENCE    77
5.7.2    ANTUAR INTEGRATED SOURCE TECHNOLOGIES SELF-SERVICE KIOSK TO ENHANCE PRODUCTIVITY    77
5.7.3    MARYLAND MVA USED SELF-SERVICE KIOSK TO IMPROVE SERVICE EXPERIENCE    78
5.7.4    LEADING GLOBAL FOOD & BEVERAGE COMPANY DEPLOYED EMPLOYMENT KIOSK TO EFFICIENTLY SERVE ITS EMPLOYEES    78
5.7.5    TRILLIUM HEALTH RESOURCES LEVERAGED TEMPERATURE-SCREENING KIOSKS OFFERED BY MERIDIAN KIOSKS TO ENSURE SAFETY OF THEIR STAFF AND PATIENTS DURING COVID-19 PANDEMIC    79
5.7.6    IKEA LEVERAGED RETAIL KIOSK PLATFORM OFFERED BY MERIDIAN KIOSKS TO DEVELOP ITS INSTANT CREDIT SOLUTION    79
5.8    TRENDS IMPACTING BUSINESSES OF CUSTOMERS    80
5.8.1    REVENUE SHIFT AND NEW REVENUE POCKETS FOR INTERACTIVE KIOSK MANUFACTURERS    80
5.9    TECHNOLOGY ANALYSIS    81
5.9.1    INTEGRATION OF ARTIFICIAL INTELLIGENCE (AI) WITH INTERACTIVE KIOSKS    81
5.9.2    COMBINING CONTACTLESS TECHNOLOGY WITH INTERACTIVE KIOSKS    81
5.9.3    INTEGRATION OF FACIAL RECOGNITION WITH INTERACTIVE KIOSKS    82

5.10    TRADE ANALYSIS    82
5.10.1    IMPORT SCENARIO    82
5.10.1.1    Import scenario for parts of automatic goods vending machines, including money changing machines, n.e.s    82
TABLE 9    IMPORT DATA, BY COUNTRY, 2017–2020 (USD MILLION)    83
5.10.2    EXPORT SCENARIO    83
5.10.2.1    Export scenario for parts of automatic goods vending machines, including money changing machines, n.e.s    83
TABLE 10    EXPORT DATA, BY COUNTRY, 2017–2020 (USD MILLION)    84
5.11    PATENT ANALYSIS    84
TABLE 11    NUMBER OF PATENTS REGISTERED IN INTERACTIVE KIOSK MARKET FROM 2011 TO 2021    84
FIGURE 30    TOP TEN COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS BETWEEN 2011 AND 2021    85
FIGURE 31    INTERACTIVE KIOSK PATENTS ISSUED BETWEEN 2011 AND 2021    85
TABLE 12    PATENT REGISTRATIONS RELATED TO INTERACTIVE KIOSK MARKET    86
5.12    TARIFFS    88
TABLE 13    MFN TARIFFS FOR PARTS OF AUTOMATIC GOODS VENDING MACHINES, INCLUDING MONEY CHANGING MACHINES, N.E.S EXPORTED BY US    88
TABLE 14    MFN TARIFFS FOR PARTS OF AUTOMATIC GOODS VENDING MACHINES, INCLUDING MONEY CHANGING MACHINES, N.E.S EXPORTED BY CHINA    89
5.13    REGULATORY STANDARDS    89
TABLE 15    NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS    90
TABLE 16    EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS    91
TABLE 17    ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS    92
TABLE 18    ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS    92
5.14    KEY CONFERENCES & EVENTS IN 2022–2023    93
TABLE 19    INTERACTIVE KIOSK MARKET: DETAILED LIST OF CONFERENCES & EVENTS    93
5.15    PRICING ANALYSIS    94
TABLE 20    AVERAGE SELLING PRICES OF DIFFERENT TYPES OF INTERACTIVE KIOSKS, 2021    94
5.15.1    INDOOR/OUTDOOR KIOSKS    94
5.15.2    AVERAGE SELLING PRICES OF KIOSKS OF MARKET PLAYERS, BY TYPE    95
FIGURE 32    AVERAGE SELLING PRICES OF KIOSKS OF KEY PLAYERS, BY TYPE    95
TABLE 21    AVERAGE SELLING PRICES OF KIOSKS OF KEY PLAYERS, BY TYPE (USD)    95
6    INTERACTIVE KIOSK MARKET, BY OFFERING    96
6.1    INTRODUCTION    97
FIGURE 33    INTERACTIVE KIOSK MARKET, BY OFFERING    97
FIGURE 34    SOFTWARE & SERVICES TO DOMINATE INTERACTIVE KIOSK MARKET THROUGHOUT FORECAST PERIOD    97

TABLE 22    INTERACTIVE KIOSK MARKET, BY OFFERING, 2018–2021 (USD MILLION)    97
TABLE 23    INTERACTIVE KIOSK MARKET, BY OFFERING, 2022–2027 (USD MILLION)    98
6.2    HARDWARE    98
FIGURE 35    INTERACTIVE KIOSK MARKET, BY HARDWARE    98
6.2.1    DISPLAYS    99
6.2.1.1    Touchscreen display is primary interface for interactive self-
service kiosks    99
6.2.2    PRINTERS    99
6.2.2.1    Printers in kiosk machines generate and dispense tickets, bills, coupons, etc.    99
6.2.3    OTHERS    99
6.3    SOFTWARE & SERVICES    100
6.3.1    SOFTWARE & SERVICES SEGMENT TO RECORD HIGHER CAGR DURING FORECAST PERIOD    100
7    INTERACTIVE KIOSK MARKET, BY TYPE    101
7.1    INTRODUCTION    102
FIGURE 36    INTERACTIVE KIOSK MARKET, BY TYPE    102
TABLE 24    INTERACTIVE KIOSK MARKET, BY TYPE, 2018–2021 (USD MILLION)    102
FIGURE 37    BANK KIOSKS TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD    103
TABLE 25    INTERACTIVE KIOSK MARKET, BY TYPE, 2022–2027 (USD MILLION)    103
TABLE 26    INTERACTIVE KIOSK MARKET, BY TYPE, 2018–2021 (THOUSAND UNITS)    104
TABLE 27    INTERACTIVE KIOSK MARKET, BY TYPE, 2022–2027 (THOUSAND UNITS)    104
7.2    BANK KIOSKS    104
7.2.1    MARKET FOR BANK KIOSKS TO GROW AT HIGHEST CAGR DURING
FORECAST PERIOD    104
TABLE 28    INTERACTIVE KIOSK MARKET FOR BANK KIOSKS, BY VERTICAL,  
2018–2021 (USD MILLION)    105
TABLE 29    INTERACTIVE KIOSK MARKET FOR BANK KIOSKS, BY VERTICAL,  
2022–2027 (USD MILLION)    105
TABLE 30    INTERACTIVE KIOSK MARKET FOR BANK KIOSKS, BY LOCATION,  
2018–2021 (USD MILLION)    106
TABLE 31    INTERACTIVE KIOSK MARKET FOR BANK KIOSKS, BY LOCATION,  
2022–2027 (USD MILLION)    106
TABLE 32    INTERACTIVE KIOSK MARKET FOR BANK KIOSKS, BY REGION,
2018–2021 (USD MILLION)    106
TABLE 33    INTERACTIVE KIOSK MARKET FOR BANK KIOSKS, BY REGION,
2022–2027 (USD MILLION)    106
7.3    SELF-SERVICE KIOSKS    107
TABLE 34    INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS, BY TYPE,  
2018–2021 (USD MILLION)    108
TABLE 35    INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS, BY TYPE,  
2022–2027 (USD MILLION)    108
TABLE 36    INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS,
BY LOCATION,  2018–2021 (USD MILLION)    108
TABLE 37    INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS, BY LOCATION,  2022–2027 (USD MILLION)    109
TABLE 38    INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS, BY VERTICAL,  2018–2021 (USD MILLION)    109
TABLE 39    INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS, BY VERTICAL,  2022–2027 (USD MILLION)    109
TABLE 40    INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS, BY REGION,  2018–2021 (USD MILLION)    110
TABLE 41    INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS, BY REGION,  2022–2027 (USD MILLION)    110
7.3.1    INFORMATION KIOSKS    110
7.3.1.1    Information kiosks are widely used by corporate companies and healthcare facilities    110
TABLE 42    SELF-SERVICE KIOSK MARKET FOR INFORMATION KIOSKS, BY VERTICAL,  2018–2021 (USD MILLION)    112
TABLE 43    SELF-SERVICE KIOSK MARKET FOR INFORMATION KIOSKS, BY VERTICAL,  2022–2027 (USD MILLION)    112
TABLE 44    SELF-SERVICE KIOSK MARKET FOR INFORMATION KIOSKS, BY REGION,  2018–2021 (USD MILLION)    112
TABLE 45    SELF-SERVICE KIOSK MARKET FOR INFORMATION KIOSKS, BY REGION,  2022–2027 (USD MILLION)    113
7.3.2    TICKETING KIOSKS    113
7.3.2.1    Self-ticketing kiosks help increase sales and revenue while improving customer satisfaction    113
TABLE 46    SELF-SERVICE KIOSK MARKET FOR TICKETING KIOSKS, BY VERTICAL,  
2018–2021 (USD MILLION)    114
TABLE 47    SELF-SERVICE KIOSK MARKET FOR TICKETING KIOSKS, BY VERTICAL,  
2022–2027 (USD MILLION)    114
TABLE 48    SELF-SERVICE KIOSK MARKET FOR TICKETING KIOSKS, BY REGION,  
2018–2021 (USD MILLION)    114
TABLE 49    SELF-SERVICE KIOSK MARKET FOR TICKETING KIOSKS, BY REGION,  
2022–2027 (USD MILLION)    115
7.3.3    PHOTO KIOSKS    115
7.3.3.1    Photo kiosks are primarily used in retail, hospitality, and entertainment verticals    115
TABLE 50    SELF-SERVICE KIOSK MARKET FOR PHOTO KIOSKS, BY VERTICAL,  
2018–2021 (USD MILLION)    116
TABLE 51    SELF-SERVICE KIOSK MARKET FOR PHOTO KIOSKS, BY VERTICAL,  
2022–2027 (USD MILLION)    116
TABLE 52    SELF-SERVICE KIOSK MARKET FOR PHOTO KIOSKS, BY REGION,  
2018–2021 (USD MILLION)    117
TABLE 53    SELF-SERVICE KIOSK MARKET FOR PHOTO KIOSKS, BY REGION,  
2022–2027 (USD MILLION)    117
7.3.4    PATIENT INFORMATION KIOSKS    117
7.3.4.1    Patient information kiosks enable patients to get key information related to vision, blood pressure, etc.    117
TABLE 54    SELF-SERVICE KIOSK MARKET FOR PATIENT INFORMATION KIOSKS,
BY VERTICAL,  2018–2027 (USD MILLION)    118
TABLE 55    SELF-SERVICE KIOSK MARKET FOR PATIENT INFORMATION KIOSKS,
BY VERTICAL,  2022–2027 (USD MILLION)    118
TABLE 56    SELF-SERVICE KIOSK MARKET FOR PATIENT INFORMATION KIOSKS,
BY REGION,  2018–2021 (USD MILLION)    118
TABLE 57    SELF-SERVICE KIOSK MARKET FOR PATIENT INFORMATION KIOSKS,
BY REGION,  2022–2027 (USD MILLION)    119
7.3.5    CHECK-IN KIOSKS    119
7.3.5.1    Check-in interactive kiosks are suitable for applications in transportation, hospitality, and entertainment verticals    119
TABLE 58    SELF-SERVICE KIOSK MARKET FOR CHECK-IN KIOSKS, BY VERTICAL,  
2018–2021 (USD MILLION)    120
TABLE 59    SELF-SERVICE KIOSK MARKET FOR CHECK-IN KIOSKS, BY VERTICAL,  
2022–2027 (USD MILLION)    120
TABLE 60    SELF-SERVICE KIOSK MARKET FOR CHECK-IN KIOSKS, BY REGION,  
2018–2021 (USD MILLION)    120
TABLE 61    SELF-SERVICE KIOSK MARKET FOR CHECK-IN KIOSKS, BY REGION,  
2022–2027 (USD MILLION)    121
7.3.6    EMPLOYMENT KIOSKS    121
7.3.6.1    Employment kiosks are mainly deployed in corporate sector to access information pertaining to pay and other benefits    121
TABLE 62    SELF-SERVICE KIOSK MARKET FOR EMPLOYMENT KIOSKS, BY VERTICAL,  2018–2021 (USD MILLION)    122
TABLE 63    SELF-SERVICE KIOSK MARKET FOR EMPLOYMENT KIOSKS, BY VERTICAL,  2022–2027 (USD MILLION)    122
TABLE 64    SELF-SERVICE KIOSK MARKET FOR EMPLOYMENT KIOSKS, BY REGION,  2018–2021 (USD MILLION)    123
TABLE 65    SELF-SERVICE KIOSK MARKET FOR EMPLOYMENT KIOSKS, BY REGION,  2022–2027 (USD MILLION)    123
7.3.7    CASINO KIOSKS    123
7.3.7.1    Casino kiosks are deployed at entertainment and hospitality facilities to provide information regarding special offers    123
TABLE 66    SELF-SERVICE KIOSK MARKET FOR CASINO KIOSKS, BY VERTICAL,  
2018–2021 (USD MILLION)    124
TABLE 67    SELF-SERVICE KIOSK MARKET FOR CASINO KIOSKS, BY VERTICAL,  
2022–2027 (USD MILLION)    124
TABLE 68    SELF-SERVICE KIOSK MARKET FOR CASINO KIOSKS, BY REGION,  
2018–2021 (USD MILLION)    124
TABLE 69    SELF-SERVICE KIOSK MARKET FOR CASINO KIOSKS, BY REGION,  
2022–2027 (USD MILLION)    125
7.3.8    OTHERS    125
TABLE 70    SELF-SERVICE KIOSK MARKET FOR OTHER KIOSKS, BY VERTICAL,  
2018–2021 (USD MILLION)    126
TABLE 71    SELF-SERVICE KIOSK MARKET FOR OTHER KIOSKS, BY VERTICAL,  
2022–2027 (USD MILLION)    126
TABLE 72    SELF-SERVICE KIOSK MARKET FOR OTHER KIOSKS, BY REGION,  
2018–2021 (USD MILLION)    127
TABLE 73    SELF-SERVICE KIOSK MARKET FOR OTHER KIOSKS, BY REGION,  
2022–2027 (USD MILLION)    127

7.4    VENDING KIOSKS    127
TABLE 74    INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY TYPE,  
2018–2021 (USD MILLION)    127
TABLE 75    INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY TYPE,  
2022–2027 (USD MILLION)    128
TABLE 76    INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY LOCATION,  
2018–2021 (USD MILLION)    128
TABLE 77    INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY LOCATION,  
2022–2027 (USD MILLION)    128
TABLE 78    INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY VERTICAL,  
2018–2021 (USD MILLION)    128
TABLE 79    INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY VERTICAL,  
2022–2027 (USD MILLION)    129
TABLE 80    INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY REGION,  
2018–2021 (USD MILLION)    129
TABLE 81    INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY REGION,  
2022–2027 (USD MILLION)    129
7.4.1    FOOD AND BEVERAGE VENDING KIOSKS    130
7.4.1.1    Food and beverage vending kiosks provide fast services to buyers    130
TABLE 82    VENDING KIOSK MARKET FOR FOOD & BEVERAGE VENDING KIOSKS,
BY VERTICAL, 2018–2021 (USD MILLION)    130
TABLE 83    VENDING KIOSK MARKET FOR FOOD & BEVERAGE VENDING KIOSKS,
BY VERTICAL, 2022–2027 (USD MILLION)    131
TABLE 84    VENDING KIOSK MARKET FOR FOOD & BEVERAGE VENDING KIOSKS,
BY REGION,  2018–2021 (USD MILLION)    131
TABLE 85    VENDING KIOSK MARKET FOR FOOD & BEVERAGE VENDING KIOSKS,
BY REGION,  2022–2027 (USD MILLION)    131
7.4.2    OTHERS    132
TABLE 86    VENDING KIOSK MARKET FOR OTHER KIOSKS, BY VERTICAL,
2018–2021 (USD MILLION)    132
TABLE 87    VENDING KIOSK MARKET FOR OTHER KIOSKS, BY VERTICAL,
2022–2027 (USD MILLION)    132
TABLE 88    VENDING KIOSK MARKET FOR OTHER KIOSKS, BY REGION,
2018–2021 (USD MILLION)    132
TABLE 89    VENDING KIOSK MARKET FOR OTHER KIOSKS, BY REGION,
2022–2027 (USD MILLION)    133
8    INTERACTIVE KIOSK MARKET, BY LOCATION    134
8.1    INTRODUCTION    135
FIGURE 38    INTERACTIVE KIOSK MARKET, BY LOCATION    135
TABLE 90    INTERACTIVE KIOSK MARKET, BY LOCATION, 2018–2021 (USD MILLION)    135
FIGURE 39    OUTDOOR KIOSKS TO RECORD HIGHER CAGR IN INTERACTIVE KIOSK MARKET FROM 2022 TO 2027    135
TABLE 91    INTERACTIVE KIOSK MARKET, BY LOCATION, 2022–2027 (USD MILLION)    136
8.2    INDOOR    136
8.2.1    INDOOR KIOSKS TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD    136

TABLE 92    INDOOR INTERACTIVE KIOSK MARKET, BY TYPE, 2018–2021 (USD MILLION)    137
TABLE 93    INDOOR INTERACTIVE KIOSK MARKET, BY TYPE, 2022–2027 (USD MILLION)    137
8.3    OUTDOOR    137
8.3.1    OUTDOOR KIOSKS TO EXHIBIT HIGHER GROWTH RATE DURING FORECAST PERIOD    137
TABLE 94    OUTDOOR INTERACTIVE KIOSK MARKET, BY TYPE,  
2018–2021 (USD MILLION)    139
TABLE 95    OUTDOOR INTERACTIVE KIOSK MARKET, BY TYPE,  
2022–2027 (USD MILLION)    139
9    INTERACTIVE KIOSK MARKET, BY PANEL SIZE    140
9.1    INTRODUCTION    141
FIGURE 40    INTERACTIVE KIOSK MARKET, BY PANEL SIZE    141
FIGURE 41    PANEL SIZE OF 17”–32” TO DOMINATE INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD    141
TABLE 96    INTERACTIVE KIOSK MARKET, BY PANEL SIZE, 2018–2021 (USD MILLION)    141
TABLE 97    INTERACTIVE KIOSK MARKET, BY PANEL SIZE, 2022–2027 (USD MILLION)    142
9.2    17”–32”    142
9.2.1    KIOSKS WITH PANEL SIZE OF 17”–32” TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD    142
9.3    ABOVE 32”    143
9.3.1    INTERACTIVE KIOSKS WITH PANEL SIZE ABOVE 32” TO WITNESS HIGHER GROWTH RATE DURING FORECAST PERIOD    143
10    INTERACTIVE KIOSK MARKET, BY VERTICAL    144
10.1    INTRODUCTION    145
FIGURE 42    INTERACTIVE KIOSK MARKET, BY VERTICAL    145
FIGURE 43    RETAIL VERTICAL TO HOLD LARGEST SIZE OF INTERACTIVE KIOSK MARKET  
IN 2021    146
TABLE 98    INTERACTIVE KIOSK MARKET, BY VERTICAL, 2018–2021 (USD MILLION)    146
TABLE 99    INTERACTIVE KIOSK MARKET, BY VERTICAL, 2022–2027 (USD MILLION)    146
10.2    RETAIL    147
10.2.1    RETAIL SEGMENT TO HOLD LARGEST SHARE OF INTERACTIVE KIOSK MARKET THROUGHOUT FORECAST PERIOD    147
TABLE 100    INTERACTIVE KIOSK MARKET FOR RETAIL VERTICAL, BY TYPE,
2018–2021 (USD MILLION)    148
TABLE 101    INTERACTIVE KIOSK MARKET FOR RETAIL VERTICAL, BY TYPE,
2022–2027 (USD MILLION)    148
10.3    HEALTHCARE    149
10.3.1    INTERACTIVE KIOSKS WERE ADOPTED DURING PANDEMIC TO CONTAIN RAPID SPREAD OF VIRUS    149
TABLE 102    INTERACTIVE KIOSK MARKET FOR HEALTHCARE VERTICAL, BY TYPE,  
2018–2021 (USD MILLION)    150
TABLE 103    INTERACTIVE KIOSK MARKET FOR HEALTHCARE VERTICAL, BY TYPE,  
2022–2027 (USD MILLION)    150

10.4    BANKING AND FINANCIAL SERVICES    151
10.4.1    BANKING AND FINANCIAL SERVICES ARE LIKELY TO EXHIBIT HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD    151
TABLE 104    INTERACTIVE KIOSK MARKET FOR BANKING & FINANCIAL SERVICES VERTICAL, BY TYPE,  2018–2021 (USD MILLION)    151
TABLE 105    INTERACTIVE KIOSK MARKET FOR BANKING & FINANCIAL SERVICES VERTICAL, BY TYPE,  2022–2027 (USD MILLION)    152
10.5    GOVERNMENT    152
10.5.1    REQUIREMENT FOR USER-FRIENDLY AND HIGHLY EFFICIENT KIOSKS FROM GOVERNMENT VERTICAL EXPECTED TO BOOST MARKET GROWTH    152
TABLE 106    INTERACTIVE KIOSK MARKET FOR GOVERNMENT VERTICAL, BY TYPE,  
2018–2021 (USD MILLION)    153
TABLE 107    INTERACTIVE KIOSK MARKET FOR GOVERNMENT VERTICAL, BY TYPE,  
2022–2027 (USD MILLION)    153
10.6    TRANSPORTATION    153
FIGURE 44    INTERACTIVE KIOSK MARKET FOR TRANSPORTATION VERTICAL BASED ON TRANSPORTATION MODE    154
10.6.1    ROADWAY TRANSPORT    154
10.6.1.1    Information, ticketing, and wayfinding kiosks are mainly deployed in roadway transport    154
10.6.2    RAILWAY TRANSPORT    155
10.6.2.1    Ticketing kiosks help travelers book tickets easily in advance    155
10.6.3    AIRWAY TRANSPORT    155
10.6.3.1    Kiosks are installed across airports, especially for check-in, ticketing, and luggage tag printing    155
TABLE 108    INTERACTIVE KIOSK MARKET FOR TRANSPORTATION VERTICAL, BY TYPE,  2018–2021 (USD MILLION)    157
TABLE 109    INTERACTIVE KIOSK MARKET FOR TRANSPORTATION VERTICAL, BY TYPE,  2022–2027 (USD MILLION)    157
10.7    HOSPITALITY    157
10.7.1    USE OF KIOSKS IN HOTELS AND RESTAURANTS FOR CHECK-IN AND PLACING ORDERS WOULD FACILITATE MARKET GROWTH    157
TABLE 110    INTERACTIVE KIOSK MARKET FOR HOSPITALITY VERTICAL, BY TYPE,  
2018–2021 (USD MILLION)    158
TABLE 111    INTERACTIVE KIOSK MARKET FOR HOSPITALITY VERTICAL, BY TYPE,  
2022–2027 (USD MILLION)    159
10.8    ENTERTAINMENT    159
10.8.1    DEPLOYMENT OF KIOSKS FOR ENTERTAINMENT APPLICATIONS BOOSTS MARKET GROWTH    159
TABLE 112    INTERACTIVE KIOSK MARKET FOR ENTERTAINMENT VERTICAL, BY TYPE,  2018–2021 (USD MILLION)    160
TABLE 113    INTERACTIVE KIOSK MARKET FOR ENTERTAINMENT VERTICAL, BY TYPE,  2022–2027 (USD MILLION)    160
10.9    OTHERS    160
TABLE 114    INTERACTIVE KIOSK MARKET FOR OTHERS, BY TYPE,
2018–2021 (USD MILLION)    161
TABLE 115    INTERACTIVE KIOSK MARKET FOR OTHERS, BY TYPE,
2022–2027 (USD MILLION)    161
11    GEOGRAPHIC ANALYSIS    162
11.1    INTRODUCTION    163
FIGURE 45    INTERACTIVE KIOSK MARKET, BY REGION    163
FIGURE 46    GEOGRAPHIC ANALYSIS: INTERACTIVE KIOSK MARKET (2022–2027)    163
TABLE 116    INTERACTIVE KIOSK MARKET, BY REGION, 2018–2021 (USD MILLION)    164
TABLE 117    INTERACTIVE KIOSK MARKET, BY REGION, 2022–2027 (USD MILLION)    164
FIGURE 47    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD    165
11.2    NORTH AMERICA    165
FIGURE 48    INTERACTIVE KIOSK MARKET SNAPSHOT: NORTH AMERICA    166
TABLE 118    INTERACTIVE KIOSK MARKET IN NORTH AMERICA, BY COUNTRY,  
2018–2021 (USD MILLION)    166
TABLE 119    INTERACTIVE KIOSK MARKET IN NORTH AMERICA, BY COUNTRY,  
2022–2027 (USD MILLION)    167
TABLE 120    INTERACTIVE KIOSK MARKET IN NORTH AMERICA, BY TYPE,
2018–2021 (USD MILLION)    167
TABLE 121    INTERACTIVE KIOSK MARKET IN NORTH AMERICA, BY TYPE,
2022–2027 (USD MILLION)    167
TABLE 122    INTERACTIVE KIOSK MARKET IN NORTH AMERICA, BY LOCATION,  
2018–2021 (USD MILLION)    167
TABLE 123    INTERACTIVE KIOSK MARKET IN NORTH AMERICA, BY LOCATION,  
2022–2027 (USD MILLION)    168
TABLE 124    INTERACTIVE KIOSK MARKET IN NORTH AMERICA, BY VERTICAL,  
2018–2021 (USD MILLION)    168
TABLE 125    INTERACTIVE KIOSK MARKET IN NORTH AMERICA, BY VERTICAL,  
2022–2027 (USD MILLION)    168
11.2.1    US    169
11.2.1.1    US accounted for largest share of North American interactive kiosk market in 2021    169
11.2.2    CANADA    169
11.2.2.1    Canada holds second-largest position in North American interactive kiosk market    169
11.2.3    MEXICO    170
11.2.3.1    Mexican market is expected to grow at significant rate during forecast period    170
11.3    EUROPE    170
FIGURE 49    INTERACTIVE KIOSK MARKET IN EUROPE    171
FIGURE 50    INTERACTIVE KIOSK MARKET SNAPSHOT: EUROPE    172
TABLE 126    INTERACTIVE KIOSK MARKET IN EUROPE, BY COUNTRY,
2018–2021 (USD MILLION)    172
TABLE 127    INTERACTIVE KIOSK MARKET IN EUROPE, BY COUNTRY,
2022–2027 (USD MILLION)    173
TABLE 128    INTERACTIVE KIOSK MARKET IN EUROPE, BY TYPE,
2018–2021 (USD MILLION)    173
TABLE 129    INTERACTIVE KIOSK MARKET IN EUROPE, BY TYPE,
2022–2027 (USD MILLION)    173
TABLE 130    INTERACTIVE KIOSK MARKET IN EUROPE, BY LOCATION,
2018–2021 (USD MILLION)    174
TABLE 131    INTERACTIVE KIOSK MARKET IN EUROPE, BY LOCATION,
2022–2027 (USD MILLION)    174
TABLE 132    INTERACTIVE KIOSK MARKET IN EUROPE, BY VERTICAL,
2018–2021 (USD MILLION)    174
TABLE 133    INTERACTIVE KIOSK MARKET IN EUROPE, BY VERTICAL,
2022–2027 (USD MILLION)    175
11.3.1    GERMANY    175
11.3.1.1    Hospitality sector in Germany to contribute significantly to interactive kiosk market growth    175
11.3.2    UK    176
11.3.2.1    UK to hold largest size of European interactive kiosk market  by 2027    176
11.3.3    FRANCE    176
11.3.3.1    Market in France to grow at highest CAGR during forecast period    176
11.3.4    REST OF EUROPE    176
11.4    ASIA PACIFIC    177
FIGURE 51    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC    177
FIGURE 52    INTERACTIVE KIOSK MARKET SNAPSHOT: ASIA PACIFIC    178
TABLE 134    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY COUNTRY,
2018–2021 (USD MILLION)    178
TABLE 135    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY COUNTRY,
2022–2027 (USD MILLION)    179
TABLE 136    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY TYPE,
2018–2021 (USD MILLION)    179
TABLE 137    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY TYPE,
2022–2027 (USD MILLION)    179
TABLE 138    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY LOCATION,
2018–2021 (USD MILLION)    179
TABLE 139    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY LOCATION,
2022–2027 (USD MILLION)    180
TABLE 140    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY VERTICAL,
2018–2021 (USD MILLION)    180
TABLE 141    INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY VERTICAL,
2022–2027 (USD MILLION)    180
11.4.1    CHINA    181
11.4.1.1    China holds second-largest position in interactive kiosk market in Asia Pacific    181
11.4.2    JAPAN    181
11.4.2.1    Japan accounts for largest size of interactive kiosk market  in Asia Pacific    181
11.4.3    SOUTH KOREA    182
11.4.3.1    South Korea contributes remarkably to interactive kiosk market growth in Asia Pacific    182
11.4.4    INDIA    182
11.4.4.1    Market in India to grow at highest CAGR during forecast period    182
11.4.5    REST OF ASIA PACIFIC    183
11.5    ROW    184
FIGURE 53    INTERACTIVE KIOSK MARKET IN ROW    184
FIGURE 54    INTERACTIVE KIOSK MARKET SNAPSHOT: ROW    185
TABLE 142    INTERACTIVE KIOSK MARKET IN ROW, BY REGION,
2018–2021 (USD MILLION)    185
TABLE 143    INTERACTIVE KIOSK MARKET IN ROW, BY REGION,
2022–2027 (USD MILLION)    186
TABLE 144    INTERACTIVE KIOSK MARKET IN ROW, BY TYPE, 2018–2021 (USD MILLION)    186
TABLE 145    INTERACTIVE KIOSK MARKET IN ROW, BY TYPE, 2022–2027 (USD MILLION)    186
TABLE 146    INTERACTIVE KIOSK MARKET IN ROW, BY LOCATION,
2018–2021 (USD MILLION)    186
TABLE 147    INTERACTIVE KIOSK MARKET IN ROW, BY LOCATION,
2022–2027 (USD MILLION)    187
TABLE 148    INTERACTIVE KIOSK MARKET IN ROW, BY VERTICAL,
2018–2021 (USD MILLION)    187
TABLE 149    INTERACTIVE KIOSK MARKET IN ROW, BY VERTICAL,
2022–2027 (USD MILLION)    187
11.5.1    SOUTH AMERICA    188
11.5.1.1    Rising demand for interactive kiosks from retail sector to drive market growth    188
11.5.2    MIDDLE EAST    188
11.5.2.1    Growing preference for digital payment solutions to provide impetus for interactive kiosk market growth    188
11.5.3    AFRICA    189
11.5.3.1    Increasing investments in deployment of interactive kiosks to contribute to market growth    189
12    COMPETITIVE LANDSCAPE    190
12.1    INTRODUCTION    190
TABLE 150    INTERACTIVE KIOSK MARKET: KEY GROWTH STRATEGIES ADOPTED
BY COMPANIES FROM 2018 T0 2021    190
12.2    THREE-YEAR COMPANY REVENUE ANALYSIS    191
FIGURE 55    THREE-YEAR INTERACTIVE KIOSK REVENUE ANALYSIS OF TOP 3 PLAYERS    191
12.3    MARKET SHARE ANALYSIS (2021)    192
TABLE 151    INTERACTIVE KIOSK MARKET: DEGREE OF COMPETITION    192
12.4    COMPANY EVALUATION MATRIX    193
12.4.1    STAR    194
12.4.2    EMERGING LEADER    194
12.4.3    PERVASIVE    194
12.4.4    PARTICIPANT    194
FIGURE 56    INTERACTIVE KIOSK MARKET, COMPANY EVALUATION MATRIX, 2021    195
12.5    STARTUP/SME EVALUATION MATRIX    196
TABLE 152    STARTUPS/SMES IN INTERACTIVE KIOSK MARKET    196
12.5.1    PROGRESSIVE COMPANY    197
12.5.2    RESPONSIVE COMPANY    197
12.5.3    DYNAMIC COMPANY    198
12.5.4    STARTING BLOCK    198
FIGURE 57    INTERACTIVE KIOSK MARKET, STARTUP/SME EVALUATION QUADRANT, 2021    198
TABLE 153    STARTUP MATRIX: DETAILED LIST OF KEY STARTUPS/SMES    199
TABLE 154    INTERACTIVE KIOSK MARKET: COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES    200
12.6    INTERACTIVE KIOSK MARKET: COMPANY FOOTPRINT    201
TABLE 155    COMPANY FOOTPRINT    201
TABLE 156    COMPANY OFFERING FOOTPRINT    202
TABLE 157    COMPANY VERTICAL FOOTPRINT    203
TABLE 158    COMPANY REGIONAL FOOTPRINT    204
12.7    COMPETITIVE SITUATIONS AND TRENDS    205
12.7.1    PRODUCT LAUNCHES    205
TABLE 159    PRODUCT LAUNCHES, 2019–2021    206
12.7.2    DEALS    207
TABLE 160    DEALS, 2019–2021    207
12.7.3    OTHERS    208
TABLE 161    OTHERS, 2019–2021    208
13    COMPANY PROFILES    209
(Business overview, Products/services/solutions offered, Recent Developments, MNM view)*
13.1    KEY PLAYERS    209
13.1.1    NCR CORPORATION    209
TABLE 162    NCR CORPORATION: BUSINESS OVERVIEW    210
FIGURE 58    NCR CORPORATION: COMPANY SNAPSHOT    210
13.1.2    DIEBOLD NIXDORF    215
TABLE 163    DIEBOLD NIXDORF: BUSINESS OVERVIEW    215
FIGURE 59    DIEBOLD NIXDORF: COMPANY SNAPSHOT    216
13.1.3    GLORY LIMITED    221
TABLE 164    GLORY LIMITED: BUSINESS OVERVIEW    221
FIGURE 60    GLORY LIMITED: COMPANY SNAPSHOT    222
13.1.4    KIOSK INFORMATION SYSTEMS    224
TABLE 165    KIOSK INFORMATION SYSTEMS.: BUSINESS OVERVIEW    224
13.1.5    OLEA KIOSKS INC.    228
TABLE 166    OLEA KIOSKS: BUSINESS OVERVIEW    228
13.1.6    FRANK MAYER AND ASSOCIATES, INC.    233
TABLE 167    FRANK MAYER AND ASSOCIATES, INC.: BUSINESS OVERVIEW    233
13.1.7    SOURCE TECHNOLOGIES    237
TABLE 168    SOURCE TECHNOLOGIES: BUSINESS OVERVIEW    237
13.1.8    EMBROSS    239
TABLE 169    EMBROSS: BUSINESS OVERVIEW    239
13.1.9    MERIDIAN KIOSKS    242
TABLE 170    MERIDIAN KIOSKS: BUSINESS OVERVIEW    242
13.1.10    REDYREF INTERACTIVE KIOSKS    246
TABLE 171    REDYREF INTERACTIVE KIOSKS: BUSINESS OVERVIEW    246
13.1.11    LILITAB, LLC    250
TABLE 172    LILITAB, LLC: BUSINESS OVERVIEW    250
13.2    OTHER PLAYERS    253
13.2.1    KAL    253
13.2.2    ACANTE SOLUTIONS LIMITED    254
13.2.3    ZEBRA TECHNOLOGIES CORPORATION    255
13.2.4    SLABBKIOSKS    256
13.2.5    ADVANTECH CO., LTD.    257
13.2.6    INTUIFACE    258
13.2.7    VERIFONE    259
13.2.8    AILA TECHNOLOGIES    260
13.2.9    ADVANCED KIOSKS    261
13.2.10    DYNATOUCH    262
13.2.11    PEERLESS-AV    263
13.2.12    LAMASATECH    264
13.2.13    IQMETRIX    265
13.2.14    SITA AERO    266
13.2.15    SHENZHEN LEAN KIOSK SYSTEMS CO.LTD (LKS)    267
13.2.16    VIEWPOINT INTERACTIVE SOLUTIONS    268
13.2.17    AIDIO    269
13.2.18    XIPHIAS SOFTWARE TECHNOLOGIES    270
13.2.19    GRGBANKING    271
*Details on Business overview, Products/services/solutions offered, Recent Developments, MNM view might not be captured in case of unlisted companies.
14    APPENDIX    272
14.1    DISCUSSION GUIDE    272
14.2    KNOWLEDGE STORE: MARKETSANDMARKETS’  SUBSCRIPTION PORTAL    275
14.3    AVAILABLE CUSTOMIZATIONS    277
14.4    RELATED REPORTS    277
14.5    AUTHOR DETAILS    278"