List of Figures

FIGURE 1 CROWD ANALYTICS MARKET: RESEARCH METHODOLOGY 17
FIGURE 2 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 21
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 22
FIGURE 4 DATA TRIANGULATION 23
FIGURE 5 NORTH AMERICA IS EXPECTED TO HOLD THE LARGEST MARKET SHARE IN 2016 27
FIGURE 6 CONSUMER PACKAGED GOODS AND RETAIL VERTICAL IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 28
FIGURE 7 CROWD ANALYTICS MARKET IS EXPECTED TO WITNESS REMARKABLE GROWTH OPPORTUNITIES DUE TO INCREASING NEED FOR ANALYTICS SOLUTIONS ACROSS ALL VERTICALS 29
FIGURE 8 SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING
THE FORECAST PERIOD 29
FIGURE 9 NORTH AMERICA IS EXPECTED TO HOLD THE LARGEST MARKET SHARE
IN THE CROWD ANALYTICS MARKET IN 2016 30
FIGURE 10 ASIA-PACIFIC IS EXPECTED TO EXHIBIT THE HIGHEST GROWTH POTENTIAL
DURING THE FORECAST PERIOD 30
FIGURE 11 REGIONAL LIFECYCLE: ASIA-PACIFIC IS EXPECTED TO OFFER HIGH GROWTH OPPORTUNITIES DURING THE FORECAST PERIOD 31
FIGURE 12 EVOLUTION OF THE CROWD ANALYTICS MARKET 33
FIGURE 13 CROWD ANALYTICS MARKET SEGMENTATION: BY COMPONENT 34
FIGURE 14 CROWD ANALYTICS MARKET SEGMENTATION: BY APPLICATION 34
FIGURE 15 CROWD ANALYTICS MARKET SEGMENTATION: BY DEPLOYMENT MODE 35
FIGURE 16 CROWD ANALYTICS MARKET SEGMENTATION: BY ORGANIZATION SIZE 35
FIGURE 17 CROWD ANALYTICS MARKET SEGMENTATION: BY VERTICAL 36
FIGURE 18 CROWD ANALYTICS MARKET SEGMENTATION: BY REGION 36
FIGURE 19 CROWD ANALYTICS MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES AND CHALLENGES 37
FIGURE 20 CROWD ANALYTICS MARKET: ARCHITECTURE 40
FIGURE 21 CROWD ANALYTICS MARKET: VALUE CHAIN 41
FIGURE 22 STRATEGIC BENCHMARKING: TECHNOLOGY INTEGRATION AND PRODUCT ENHANCEMENT 42
FIGURE 23 SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR
DURING THE FORECAST PERIOD 44
FIGURE 24 MANAGED SERVICES SEGMENT TO GROW AT THE HIGHEST CAGR
DURING THE FORECAST PERIOD 46
FIGURE 25 SUPPORT AND MAINTENANCE SERVICES SEGMENT TO GROW AT
THE HIGHEST CAGR DURING THE FORECAST PERIOD 47
FIGURE 26 MARKETING CAMPAIGN MEASUREMENT SEGMENT TO GROW AT
THE HIGHEST CAGR DURING THE FORECAST PERIOD 54
FIGURE 27 CLOUD-BASED DEPLOYMENT MODE IS EXPECTED TO GROW AT
THE HIGHEST CAGR DURING THE FORECAST PERIOD 62
FIGURE 28 SMALL AND MEDIUM ENTERPRISES SEGMENT IS EXPECTED TO GROW
AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 66
FIGURE 29 TRAVEL AND TOURISM VERTICAL IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 70
FIGURE 30 ASIA-PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING
THE FORECAST PERIOD 78
FIGURE 31 REGIONAL SNAPSHOT: ASIA-PACIFIC IS THE EMERGING REGION IN
THE CROWD ANALYTICS MARKET 79
FIGURE 32 NORTH AMERICA MARKET SNAPSHOT 80
FIGURE 33 ASIA-PACIFIC MARKET SNAPSHOT 87
FIGURE 34 COMPANIES ADOPTED NEW PRODUCT LAUNCHES AS THE KEY GROWTH STRATEGY FROM 2013 TO 2016 98
FIGURE 35 VENDOR ANALYSIS FOR PRODUCT OFFERING 99
FIGURE 36 VENDOR ANALYSIS FOR BUSINESS STRATEGY 100
FIGURE 37 MARKET EVALUATION FRAMEWORK 101
FIGURE 38 BATTLE FOR MARKET SHARE: NEW PRODUCTS LAUNCHES IS THE KEY STRATEGY ADOPTED BY PLAYERS IN THE CROWD ANALYTICS MARKET DURING THE PERIOD 2013–2016 102
FIGURE 39 NOKIA CORPORATION: COMPANY SNAPSHOT 108
FIGURE 40 NOKIA CORPORATION: SWOT ANALYSIS 112
FIGURE 41 AGT INTERNATIONAL: SWOT ANALYSIS 115
FIGURE 42 NEC CORPORATION: COMPANY SNAPSHOT 116
FIGURE 43 NEC CORPORATION: SWOT ANALYSIS 118
FIGURE 44 WALKBASE: SWOT ANALYSIS 121
FIGURE 45 SPIGIT, INC.: SWOT ANALYSIS 123

 

List of Tables

TABLE 1 CROWD ANALYTICS MARKET SIZE AND GROWTH RATE 2014–2021 (USD MILLION, YOY %) 26
TABLE 2 CROWD ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2021 (USD MILLION) 26
TABLE 3 CROWD ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2021 (USD MILLION) 44
TABLE 4 STANDALONE SOLUTION: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 45
TABLE 5 CROWD ANALYTICS MARKET SIZE, BY SERVICE, 2014–2021 (USD MILLION) 46
TABLE 6 SERVICES: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 47
TABLE 7 PROFESSIONAL SERVICES: CROWD ANALYTICS MARKET SIZE, BY TYPE 2014–2021 (USD MILLION) 48
TABLE 8 PROFESSIONAL SERVICES: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 48
TABLE 9 SYSTEM INTEGRATION MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 49
TABLE 10 TRAINING AND EDUCATION MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 49
TABLE 11 SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 50
TABLE 12 CONSULTING MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 51
TABLE 13 MANAGED SERVICES: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 52
TABLE 14 CROWD ANALYTICS MARKET SIZE, BY APPLICATION, 2014–2021 (USD MILLION) 54
TABLE 15 CUSTOMER MANAGEMENT: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 55
TABLE 16 MARKETING CAMPAIGN MEASUREMENT: CROWD ANALYTICS MARKET SIZE BY REGION, 2014–2021 (USD MILLION) 56
TABLE 17 MARKET FORECASTING: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 57
TABLE 18 PRICING ANALYTICS: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 58
TABLE 19 REVENUE OPTIMIZATION: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 59
TABLE 20 INCIDENT RESPONSE AND ALERTING: CROWD ANALYTICS MARKET SIZE BY REGION, 2014–2021 (USD MILLION) 60
TABLE 21 CROWD ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE 2014–2021 (USD MILLION) 62
TABLE 22 CLOUD: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 63
TABLE 23 ON-PREMISES: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 64
TABLE 24 CROWD ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE 2014–2021 (USD MILLION) 66
TABLE 25 SMALL AND MEDIUM ENTERPRISES: CROWD ANALYTICS MARKET SIZE BY REGION, 2014–2021 (USD MILLION) 67
TABLE 26 LARGE ENTERPRISES: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 68
TABLE 27 CROWD ANALYTICS MARKET SIZE, BY VERTICAL, 2014–2021 (USD MILLION) 71
TABLE 28 CONSUMER PACKAGED GOODS AND RETAIL: CROWD ANALYTICS MARKET SIZE BY REGION, 2014–2021 (USD MILLION) 71
TABLE 29 TRAVEL AND TOURISM: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 72
TABLE 30 TRANSPORTATION: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 73
TABLE 31 MEDIA AND ENTERTAINMENT: CROWD ANALYTICS MARKET SIZE BY REGION, 2014–2021 (USD MILLION) 73
TABLE 32 PUBLIC SAFETY: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 74
TABLE 33 HEALTHCARE AND LIFE SCIENCES: CROWD ANALYTICS MARKET SIZE BY REGION, 2014–2021 (USD MILLION) 75
TABLE 34 BANKING, FINANCIAL SERVICES, AND INSURANCE:
CROWD ANALYTICS MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 75
TABLE 35 OTHERS: CROWD ANALYTICS MARKET SIZE, BY REGION 2014–2021 (USD MILLION) 76
TABLE 36 CROWD ANALYTICS MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 79
TABLE 37 NORTH AMERICA: CROWD ANALYTICS MARKET SIZE, BY COMPONENT 2014–2021 (USD MILLION) 81
TABLE 38 NORTH AMERICA: CROWD ANALYTICS MARKET SIZE, BY SERVICE 2014–2021 (USD MILLION) 81
TABLE 39 NORTH AMERICA: CROWD ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2021 (USD MILLION) 81
TABLE 40 NORTH AMERICA: CROWD ANALYTICS MARKET SIZE, BY APPLICATION 2014–2021 (USD MILLION) 82
TABLE 41 NORTH AMERICA: CROWD ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2021 (USD MILLION) 82
TABLE 42 NORTH AMERICA: CROWD ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2021 (USD MILLION) 83
TABLE 43 NORTH AMERICA: CROWD ANALYTICS MARKET SIZE, BY VERTICAL 2014–2021 (USD MILLION) 83
TABLE 44 EUROPE: CROWD ANALYTICS MARKET SIZE, BY COMPONENT 2014–2021 (USD MILLION) 84
TABLE 45 EUROPE: CROWD ANALYTICS MARKET SIZE, BY SERVICE 2014–2021 (USD MILLION) 84
TABLE 46 EUROPE: CROWD ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE 2014–2021 (USD MILLION) 85
TABLE 47 EUROPE: CROWD ANALYTICS MARKET SIZE, BY APPLICATION 2014–2021 (USD MILLION) 85
TABLE 48 EUROPE: CROWD ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE 2014–2021 (USD MILLION) 86
TABLE 49 EUROPE: CROWD ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE 2014–2021 (USD MILLION) 86
TABLE 50 EUROPE: CROWD ANALYTICS MARKET SIZE, BY VERTICAL 2014–2021 (USD MILLION) 86
TABLE51 ASIA-PACIFIC: CROWD ANALYTICS MARKET SIZE, BY COMPONENT 2014–2021 (USD MILLION) 88
TABLE 52 ASIA-PACIFIC: CROWD ANALYTICS MARKET SIZE, BY SERVICE 2014–2021 (USD MILLION) 88
TABLE 53 ASIA-PACIFIC: CROWD ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2021 (USD MILLION) 88
TABLE 54 ASIA-PACIFIC: CROWD ANALYTICS MARKET SIZE, BY APPLICATION 2014–2021 (USD MILLION) 89
TABLE 55 ASIA-PACIFIC: CROWD ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE 2014–2021 (USD MILLION) 89
TABLE 56 ASIA-PACIFIC: CROWD ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE 2014–2021 (USD MILLION) 90
TABLE 57 ASIA-PACIFIC: CROWD ANALYTICS MARKET SIZE, BY VERTICAL 2014–2021 (USD MILLION) 90
TABLE 58 MIDDLE EAST AND AFRICA: CROWD ANALYTICS MARKET SIZE BY COMPONENT, 2014–2021 (USD MILLION) 91
TABLE 59 MIDDLE EAST AND AFRICA: CROWD ANALYTICS MARKET SIZE BY SERVICE, 2014–2021 (USD MILLION) 91
TABLE 60 MIDDLE EAST AND AFRICA: CROWD ANALYTICS MARKET SIZE BY PROFESSIONAL SERVICE, 2014–2021 (USD MILLION) 92
TABLE 61 MIDDLE EAST AND AFRICA: CROWD ANALYTICS MARKET SIZE BY APPLICATION, 2014–2021 (USD MILLION) 92
TABLE 62 MIDDLE EAST AND AFRICA: CROWD ANALYTICS MARKET SIZE BY DEPLOYMENT MODE, 2014–2021 (USD MILLION) 93
TABLE 63 MIDDLE EAST AND AFRICA: CROWD ANALYTICS MARKET SIZE BY ORGANIZATION SIZE, 2014–2021 (USD MILLION) 93
TABLE 64 MIDDLE EAST AND AFRICA: CROWD ANALYTICS MARKET SIZE BY VERTICAL, 2014–2021 (USD MILLION) 93
TABLE 65 LATIN AMERICA: CROWD ANALYTICS MARKET SIZE, BY COMPONENT 2014–2021 (USD MILLION) 94
TABLE 66 LATIN AMERICA: CROWD ANALYTICS MARKET SIZE, BY SERVICE 2014–2021 (USD MILLION) 94
TABLE 67 LATIN AMERICA: CROWD ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2021 (USD MILLION) 95
TABLE 68 LATIN AMERICA: CROWD ANALYTICS MARKET SIZE, BY APPLICATION 2014–2021 (USD MILLION) 95
TABLE 69 LATIN AMERICA: CROWD ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2021 (USD MILLION) 96
TABLE 70 LATIN AMERICA: CROWD ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE 2014–2021 (USD MILLION) 96
TABLE 71 LATIN AMERICA: CROWD ANALYTICS MARKET SIZE, BY VERTICAL 2014–2021 (USD MILLION) 97
TABLE 72 NEW PRODUCT LAUNCHES, 2016 102
TABLE 73 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2013–2016 104
TABLE 74 BUSINESS EXPANSIONS, 2014–2016 105
TABLE 75 MERGERS AND ACQUISITIONS, 2013–2016 106
TABLE 76 OTHER DEVELOPMENTS: NEW PRODUCT LAUNCHES, 2013 – 2016 131