1 INTRODUCTION 19
1.1 OBJECTIVES OF THE STUDY 19
1.2 MARKET DEFINITION 19
1.2.1 INCLUSIONS AND EXCLUSIONS 19
1.3 MARKET SCOPE 20
1.3.1 MARKET SEGMENTATION 20
1.3.2 REGIONS COVERED 21
1.3.3 YEARS CONSIDERED FOR THE STUDY 21
1.4 CURRENCY CONSIDERED 22
1.5 STAKEHOLDERS 22

2 RESEARCH METHODOLOGY 23
2.1 RESEARCH DATA 23
2.1.1 SECONDARY DATA 24
2.1.2 PRIMARY DATA 24
2.1.2.1 Breakup of primary profiles 24
2.1.2.2 Key industry insights 25
2.2 MARKET BREAKUP AND DATA TRIANGULATION 26
2.3 MARKET SIZE ESTIMATION 27
2.4 MARKET FORECAST 31
2.5 ASSUMPTIONS FOR THE STUDY 32
2.6 LIMITATIONS OF THE STUDY 33

3 EXECUTIVE SUMMARY 34

4 PREMIUM INSIGHTS 37
4.1 ATTRACTIVE OPPORTUNITIES IN THE GLOBAL MANAGED NETWORK SERVICES MARKET 37
4.2 MANAGED NETWORK SERVICES MARKET, BY TYPE, 2020 37
4.3 MANAGED NETWORK SERVICES MARKET, BY ORGANIZATION SIZE, 2020 38
4.4 MANAGED NETWORK SERVICES MARKET, MARKET SHARE OF TOP THREE VERTICALS AND REGIONS, 2020 38
4.5 MARKET INVESTMENT SCENARIO 39

5 MARKET OVERVIEW AND MARKET TRENDS 40
5.1 INTRODUCTION 40
5.2 MARKET DYNAMICS 40
5.2.1 DRIVERS 41
5.2.1.1 New connectivity demands increase complications in IT environment boosting the adoption of managed network services 41
5.2.1.2 Saving capital expenditure and operational expenditure by adopting managed network services 42
5.2.1.3 Increasing trend of digital transformation across the globe 42
5.2.2 RESTRAINTS 43
5.2.2.1 Concerns over data privacy and security 43
5.2.3 OPPORTUNITIES 44
5.2.3.1 Exponential growth in the global IP traffic and cloud traffic 44
5.2.3.2 Opportunity to provide value-added services above and beyond core network infrastructure and become true business partners 45
5.2.3.3 Increasing demand for managed network services among small and medium-sized enterprises 45
5.2.4 CHALLENGES 45
5.2.4.1 Monitoring complex, multi-technology physical and virtual networks across customer networks 45
5.2.4.2 Managed network service providers struggling with marketing and sales efforts 46
5.3 REGULATORY LANDSCAPE 46
5.3.1 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT 46
5.3.2 HEALTH LEVEL SEVEN 46
5.3.3 DIGITAL IMAGING AND COMMUNICATIONS IN MEDICINE 46
5.3.4 GENERAL DATA PROTECTION REGULATION 47
5.3.5 GRAMM–LEACH–BLILEY ACT 47
5.3.6 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION 27001 47
5.4 USE CASES 48
5.5 VALUE CHAIN ANALYSIS 51

6 IMPACT OF COVID-19 ON MANAGED NETWORK SERVICES MARKET 52
6.1 INTRODUCTION 52
6.2 MARKET ANALYSIS 52

7 MANAGED NETWORK SERVICES MARKET, BY TYPE 53
7.1 INTRODUCTION 54
7.2 MANAGED LAN 55
7.2.1 MANAGED LAN: MANAGED NETWORK SERVICES MARKET DRIVERS 55
7.3 MANAGED WI-FI 56
7.3.1 MANAGED WI-FI: MANAGED NETWORK SERVICE MARKET DRIVERS 56
7.4 MANAGED VPN 57
7.4.1 MANAGED VPN: MANAGED NETWORK SERVICES MARKET DRIVERS 57
7.5 MANAGED WAN 58
7.5.1 MANAGED WAN: MANAGED NETWORK SERVICES MARKET DRIVERS 58
7.6 NETWORK MONITORING 59
7.6.1 NETWORK MONITORING: MANAGED NETWORK SERVICES MARKET DRIVERS 59
7.7 MANAGED NETWORK SECURITY 60
7.7.1 MANAGED NETWORK SECURITY: MANAGED NETWORK SERVICES MARKET DRIVERS 60
7.7.2 MANAGED FIREWALL 61
7.7.3 MANAGED UNIFIED THREAT MANAGEMENT 62

8 MANAGED NETWORK SERVICES MARKET, BY ORGANIZATION SIZE 63
8.1 INTRODUCTION 64
8.2 SMALL AND MEDIUM-SIZED ENTERPRISES 65
8.2.1 SMALL AND MEDIUM-SIZED ENTERPRISES: MANAGED NETWORK SERVICES MARKET DRIVERS 65
8.3 LARGE ENTERPRISES 66
8.3.1 LARGE ENTERPRISES: MANAGED NETWORK SERVICES MARKET DRIVERS 66

9 MANAGED NETWORK SERVICES MARKET, BY VERTICAL 67
9.1 INTRODUCTION 68
9.2 BANKING, FINANCIAL SERVICES AND INSURANCE 69
9.2.1 BANKING, FINANCIAL SERVICES AND INSURANCE: MANAGED NETWORK SERVICES MARKET DRIVERS 70
9.3 CONSUMER GOODS AND RETAIL 70
9.3.1 CONSUMER GOODS AND RETAIL: MANAGED NETWORK SERVICES
MARKET DRIVERS 71
9.4 TELECOM 71
9.4.1 TELECOM: MANAGED NETWORK SERVICES MARKET DRIVERS 72
9.5 INFORMATION TECHNOLOGY 72
9.5.1 INFORMATION TECHNOLOGY: MANAGED NETWORK SERVICES
MARKET DRIVERS 73
9.6 MANUFACTURING 74
9.6.1 MANUFACTURING: MANAGED NETWORK SERVICES MARKET DRIVERS 74
9.7 ENERGY AND UTILITIES 75
9.7.1 ENERGY AND UTILITIES: MANAGED NETWORK SERVICES MARKET DRIVERS 75
9.8 EDUCATION 76
9.8.1 EDUCATION: MANAGED NETWORK SERVICES MARKET DRIVERS 76
9.9 HEALTHCARE AND LIFE SCIENCES 77
9.9.1 HEALTHCARE AND LIFE SCIENCES: MANAGED NETWORK SERVICES
MARKET DRIVERS 77
9.10 MEDIA AND ENTERTAINMENT 78
9.10.1 MEDIA AND ENTERTAINMENT: MANAGED NETWORK SERVICES
MARKET DRIVERS 78
9.11 OTHERS 79
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10 MANAGED NETWORK SERVICES MARKET, BY REGION 80
10.1 INTRODUCTION 81
10.2 NORTH AMERICA 82
10.2.1 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET DRIVERS 82
10.2.2 UNITED STATES 86
10.2.3 CANADA 88
10.3 EUROPE 91
10.3.1 EUROPE: MANAGED NETWORK SERVICES MARKET DRIVERS 91
10.3.2 UNITED KINGDOM 94
10.3.3 GERMANY 96
10.3.4 FRANCE 99
10.3.5 REST OF EUROPE 101
10.4 ASIA PACIFIC 103
10.4.1 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET DRIVERS 104
10.4.2 CHINA 107
10.4.3 JAPAN 110
10.4.4 INDIA 112
10.4.5 AUSTRALIA AND NEW ZEALAND 114
10.4.6 REST OF ASIA PACIFIC 117
10.5 MIDDLE EAST AND AFRICA 119
10.5.1 MIDDLE EAST AND AFRICA: MANAGED NETWORK SERVICES MARKET DRIVERS 119
10.5.2 KINGDOM OF SAUDI ARABIA 122
10.5.3 UNITED ARAB EMIRATES 124
10.5.4 AFRICA 126
10.6 LATIN AMERICA 129
10.6.1 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET DRIVERS 129
10.6.2 MEXICO 132
10.6.3 BRAZIL 134
10.6.4 REST OF LATIN AMERICA 137

11 COMPETITIVE LANDSCAPE 139
11.1 OVERVIEW 139
11.2 COMPETITIVE LEADERSHIP MAPPING 139
11.2.1 VISIONARY LEADERS 139
11.2.2 INNOVATORS 139
11.2.3 DYNAMIC DIFFERENTIATORS 139
11.2.4 EMERGING COMPANIES 139
11.3 RANKING OF KEY PLAYERS 141
11.4 KEY DEVELOPMENTS 142
_
11.5 COMPETITIVE SCENARIO 143
11.5.1 NEW PRODUCT LAUNCHES 144
11.5.2 BUSINESS EXPANSIONS 145
11.5.3 PARTNERSHIPS 145

12 COMPANY PROFILES 147
12.1 INTRODUCTION 147
(Business overview, Services offered, Recent developments & SWOT analysis)*
12.2 IBM 147
12.3 FUJITSU 152
12.4 CISCO 156
12.5 ERICSSON 160
12.6 VERIZON 164
12.7 COMARCH 168
12.8 HUAWEI 170
12.9 BT GROUP 172
12.10 AT&T 175
12.11 T-SYSTEMS 177
12.12 ORANGE BUSINESS SERVICES 179
12.13 DXC TECHNOLOGY 180
12.14 NTT 181
12.15 CENTURYLINK 182
12.16 GLOBAL CLOUD XCHANGE 183
12.17 TATA COMMUNICATIONS 184
12.18 COLT 185
12.19 SIFY 186
12.20 TELSTRA 187
12.21 SPRINT 188
12.22 GTT 189
12.23 BRENNAN IT 190
12.24 RIGHT- TO-WIN 191
*Details on Business overview, Services offered, Recent developments & SWOT analysis might not be captured in case of unlisted companies.
13 APPENDIX 192
13.1 DISCUSSION GUIDE 192
13.3 AVAILABLE CUSTOMIZATIONS 197
13.4 RELATED REPORTS 197
13.5 AUTHOR DETAILS 198