PLAYERS
TRENDS
Technology trends
Macroeconomic trends
Regulatory trends
Consumer trends
INDUSTRY ALYSIS
Competitive alysis
Mergers and acquisitions
Timeline
VALUE CHAIN
NINE DIGITAL BANKING THEMES
Bank centric to customer centric: putting the customer at the heart of digital strategy
Deposit-driven to data-driven: ebling safe and secure data sharing
Backward-looking advice to forward-looking coaching: making money magement easy
Product-focused to life-journey focused: building overall digital engagement
From closed to open distribution: leveraging non-proprietary channels
Human to humanized digital: delivering human-like help and support
B2C to B2B: optimizing digital products and services for API as a channel
Disabling security to ebling security: making it easy to become a customer
From efficiency to agility: evolving to support changing customer needs
COMPANIES SECTION
Incumbent banks and credit unions
Incumbent-built or owned digital banks
New independent digital banks
Subsidiaries of non-bank and tech companies
Technology vendors
GLOSSARY
APPENDIX: OUR THEMATIC RESEARCH METHODOLOGY