Table of Content


1 INTRODUCTION 14
1.1 OBJECTIVES OF THE STUDY 14
1.2 MARKET DEFINITION 14
1.3 MARKET SCOPE 15
1.4 YEARS CONSIDERED FOR THE STUDY 15
1.5 CURRENCY CONSIDERED 16
1.6 STAKEHOLDERS 16

2 RESEARCH METHODOLOGY 17
2.1 RESEARCH DATA 17
2.1.1 SECONDARY DATA 18
2.1.2 PRIMARY DATA 18
2.1.2.1 Breakdown of primaries 19
2.1.2.2 Key industry insights 19
2.2 MARKET SIZE ESTIMATION 21
2.3 RESEARCH ASSUMPTIONS 23
2.4 LIMITATIONS 24

3 EXECUTIVE SUMMARY 25

4 PREMIUM INSIGHTS 29
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE PROCESS ANALYTICS MARKET 29
4.2 PROCESS ANALYTICS MARKET, BY APPLICATION AND TOP 3 REGIONS 30
4.3 PROCESS ANALYTICS MARKET, BY REGION 31
4.4 PROCESS ANALYTICS MARKET: INVESTMENT SCENARIO 31

5 MARKET OVERVIEW 32
5.1 INTRODUCTION 32
5.2 MARKET DYNAMICS 32
5.2.1 DRIVERS 33
5.2.1.1 Digital transformation driving users’ awareness for analyzing and understanding business processes 33
5.2.1.2 Advent of algorithmic business 34
5.2.1.3 Rise in the implementation of task-level automation 34
5.2.1.4 Generation of humongous volumes of process log data across business functions 34
5.2.1.5 The need to enhance process auditing and compliance 35
5.2.1.6 Collaborations between process analytics and ERP vendors 35
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5.2.2 RESTRAINTS 35
5.2.2.1 Competition from open-source alternatives hampering the demand for commercial solutions 35
5.2.3 OPPORTUNITIES 36
5.2.3.1 The need to focus on enhancing the customer experience 36
5.2.3.2 Investments from leading analytics vendors 36
5.2.4 CHALLENGES 36
5.2.4.1 Integration of process analytics software with legacy ERP software 36
5.2.4.2 Lack of skills and expertise 36

6 PROCESS ANALYTICS MARKET, BY PROCESS MINING TYPE 37
6.1 INTRODUCTION 38
6.2 PROCESS DISCOVERY 39
6.3 PROCESS CONFORMANCE 40
6.4 PROCESS ENHANCEMENT 41

7 PROCESS ANALYTICS MARKET, BY DEPLOYMENT TYPE 42
7.1 INTRODUCTION 43
7.2 ON-PREMISES 44
7.3 CLOUD 44

8 PROCESS ANALYTICS MARKET, BY ORGANIZATION SIZE 46
8.1 INTRODUCTION 47
8.2 SMALL AND MEDIUM-SIZED ENTERPRISES 48
8.3 LARGE ENTERPRISES 48

9 PROCESS ANALYTICS MARKET, BY APPLICATION 50
9.1 INTRODUCTION 51
9.2 BUSINESS PROCESS 52
9.3 INFORMATION TECHNOLOGY PROCESS 53
9.4 CUSTOMER INTERACTION 54

10 PROCESS ANALYTICS MARKET, BY REGION 55
10.1 INTRODUCTION 56
10.2 NORTH AMERICA 58
10.3 EUROPE 61
10.4 ASIA PACIFIC 63
10.5 MIDDLE EAST AND AFRICA 65
10.6 LATIN AMERICA 67
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11 COMPETITIVE LANDSCAPE 69
11.1 OVERVIEW 69
11.2 MARKET RANKING ANALYSIS 70
11.3 COMPETITIVE SCENARIO 70
11.3.1 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS 70
11.3.2 BUSINESS EXPANSIONS 71
11.3.3 MERGERS AND ACQUISITIONS 71
11.3.4 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 72

12 COMPANY PROFILES 73
(Business overview, Products offered, Recent Developments, SWOT analysis, MNM view)*
12.1 CELONIS 73
12.2 FLUXICON 75
12.3 ICARO TECH 76
12.4 KOFAX 78
12.5 LANA LABS 80
12.6 MINIT 81
12.7 LOGPICKR 83
12.8 TIMELINEPI 84
12.9 SCHEER 85
12.10 MONKEY MINING 86
12.11 WORKSOFT 87
12.12 PUZZLE DATA 88
12.13 QPR SOFTWARE 90
12.14 COGNITIVE TECHNOLOGY 94
12.15 SIGNAVIO 96
12.16 SNP 98
12.17 YOUR DATA 100
12.18 PROCESS MINING GROUP 101
12.19 SOFTWARE AG 102
12.20 FUJITSU 105
12.21 CA TECHNOLOGIES 108
12.22 PROCESS ANALYTICS FACTORY (PAF) 111
12.23 STEREOLOGIC 112
12.24 INTELLERA 113
12.25 PROCESSGOLD 115+
*Details on Business overview, Products offered, Recent Developments, SWOT analysis, MNM view might not be captured in case of unlisted companies.
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13 APPENDIX 116
13.1 INDUSTRY EXCERPTS 116
13.2 INTERVIEW WITH PROFESSOR WIL VAN DER AALST 117
13.3 DISCUSSION GUIDE 118
13.4 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 121
13.5 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 123
13.6 AVAILABLE CUSTOMIZATIONS 125
13.7 RELATED REPORTS 125
13.8 AUTHOR DETAILS 126



List of Figures




FIGURE 1 PROCESS ANALYTICS MARKET: MARKET SEGMENTATION 15
FIGURE 2 PROCESS ANALYTICS MARKET: RESEARCH DESIGN 17
FIGURE 3 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY, DESIGNATION AND REGION 19
FIGURE 4 DATA TRIANGULATION 20
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 21
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 22
FIGURE 7 PROCESS ANALYTICS MARKET: RESEARCH ASSUMPTIONS 23
FIGURE 8 PROCESS ANALYTICS MARKET, TOP 3 SEGMENTS, 2018 27
FIGURE 9 PROCESS ANALYTICS MARKET, BY ORGANIZATION SIZE, 2018–2023 28
FIGURE 10 DIGITAL TRANSFORMATION AND THE ADVENT OF ALGORITHMIC BUSINESS ARE EXPECTED TO DRIVE THE PROCESS ANALYTICS MARKET GROWTH DURING THE FORECAST PERIOD 29
FIGURE 11 BUSINESS PROCESS APPLICATION AND EUROPE ARE ESTIMATED TO HAVE THE LARGEST MARKET SHARES IN 2018 30
FIGURE 12 EUROPE IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 31
FIGURE 13 NORTH AMERICA IS EXPECTED TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT 5 YEARS 31
FIGURE 14 PROCESS ANALYTICS MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES AND CHALLENGES 33
FIGURE 15 PROCESS DISCOVERY SEGMENT IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 38
FIGURE 16 EUROPE IS EXPECTED TO HAVE THE LARGEST MARKET SHARE IN THE PROCESS DISCOVERY SEGMENT DURING THE FORECAST PERIOD 39
FIGURE 17 NORTH AMERICA IS EXPECTED TO REGISTER THE HIGHEST CAGR IN THE PROCESS CONFORMANCE SEGMENT DURING THE FORECAST PERIOD 40
FIGURE 18 NORTH AMERICA IS EXPECTED TO REGISTER THE HIGHEST CAGR IN THE PROCESS ENHANCEMENT SEGMENT DURING THE FORECAST PERIOD 41
FIGURE 19 ON-PREMISES DEPLOYMENT TYPE IS EXPECTED TO HAVE THE LARGER MARKET SIZE DURING THE FORECAST PERIOD 43
FIGURE 20 LARGE ENTERPRISES SEGMENT IS EXPECTED TO HAVE THE LARGER MARKET SIZE DURING THE FORECAST PERIOD 47
FIGURE 21 CUSTOMER INTERACTION APPLICATION IS EXPECTED TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD 51
FIGURE 22 EUROPE IS EXPECTED TO HOLD THE LARGEST MARKET SIZE IN THE BUSINESS PROCESS APPLICATION DURING THE FORECAST PERIOD 52
FIGURE 23 NORTH AMERICA IS EXPECTED TO REGISTER THE HIGHEST CAGR IN THE INFORMATION TECHNOLOGY PROCESS APPLICATION DURING THE FORECAST PERIOD 53
FIGURE 24 EUROPE IS EXPECTED TO HOLD THE LARGEST MARKET SIZE IN THE CUSTOMER INTERACTION APPLICATION DURING THE FORECAST PERIOD 54
FIGURE 25 EUROPE IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 56
FIGURE 26 NORTH AMERICA IS EXPECTED TO BE A MAJOR INVESTMENT HUB IN THE PROCESS ANALYTICS MARKET DURING THE FORECAST PERIOD 57
FIGURE 27 NORTH AMERICA: MARKET SNAPSHOT 58
FIGURE 28 EUROPE: MARKET SNAPSHOT 61
FIGURE 29 KEY DEVELOPMENT BY THE LEADING PLAYERS IN THE PROCESS ANALYTICS MARKET FOR 2013–2018 69
FIGURE 30 QPR SOFTWARE: COMPANY SNAPSHOT 90
FIGURE 31 QPR SOFTWARE: SWOT ANALYSIS 92
FIGURE 32 SNP: COMPANY SNAPSHOT 98
FIGURE 33 SNP: SWOT ANALYSIS 99
FIGURE 34 SOFTWARE AG: COMPANY SNAPSHOT 102
FIGURE 35 SOFTWARE AG: SWOT ANALYSIS 103
FIGURE 36 FUJITSU: COMPANY SNAPSHOT 105
FIGURE 37 FUJITSU: SWOT ANALYSIS 107
FIGURE 38 CA TECHNOLOGIES: COMPANY SNAPSHOT 108
FIGURE 39 CA TECHNOLOGIES: SWOT ANALYSIS 109

 

List of Tables




TABLE 1 PROCESS ANALYTICS MARKET SIZE AND GROWTH RATE 2016–2023 (USD MILLION, Y-O-Y %) 27
TABLE 2 PROCESS ANALYTICS MARKET SIZE, BY PROCESS MINING TYPE 2016–2023 (USD MILLION) 38
TABLE 3 PROCESS DISCOVERY: PROCESS ANALYTICS MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 39
TABLE 4 PROCESS CONFORMANCE: PROCESS ANALYTICS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 40
TABLE 5 PROCESS ENHANCEMENT: PROCESS ANALYTICS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 41
TABLE 6 PROCESS ANALYTICS MARKET SIZE, BY DEPLOYMENT TYPE 2016–2023 (USD MILLION) 43
TABLE 7 ON-PREMISES: PROCESS ANALYTICS MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 44
TABLE 8 CLOUD: PROCESS ANALYTICS MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 45
TABLE 9 PROCESS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE 2016–2023 (USD MILLION) 47
TABLE 10 SMALL AND MEDIUM-SIZED ENTERPRISES: PROCESS ANALYTICS MARKET SIZE BY REGION, 2016–2023 (USD MILLION) 48
TABLE 11 LARGE ENTERPRISES: PROCESS ANALYTICS MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 49
TABLE 12 PROCESS ANALYTICS MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) 51
TABLE 13 BUSINESS PROCESS: PROCESS ANALYTICS MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 52
TABLE 14 INFORMATION TECHNOLOGY PROCESS: PROCESS ANALYTICS MARKET SIZE BY REGION, 2016–2023 (USD MILLION) 53
TABLE 15 CUSTOMER INTERACTION: PROCESS ANALYTICS MARKET SIZE, BY REGION 2016–2023 (USD MILLION) 54
TABLE 16 PROCESS ANALYTICS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 57
TABLE 17 NORTH AMERICA: PROCESS ANALYTICS MARKET SIZE, BY PROCESS MINING TYPE, 2016–2023 (USD MILLION) 59
TABLE 18 NORTH AMERICA: PROCESS ANALYTICS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 59
TABLE 19 NORTH AMERICA: PROCESS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 59
TABLE 20 NORTH AMERICA: PROCESS ANALYTICS MARKET SIZE, BY APPLICATION 2016–2023 (USD MILLION) 60
TABLE 21 EUROPE: PROCESS ANALYTICS MARKET SIZE, BY PROCESS MINING TYPE 2016–2023 (USD MILLION) 62
TABLE 22 EUROPE: PROCESS ANALYTICS MARKET SIZE, BY DEPLOYMENT TYPE 2016–2023 (USD MILLION) 62
TABLE 23 EUROPE: PROCESS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE 2016–2023 (USD MILLION) 62
TABLE 24 EUROPE: PROCESS ANALYTICS MARKET SIZE, BY APPLICATION 2016–2023 (USD MILLION) 63
TABLE 25 ASIA PACIFIC: PROCESS ANALYTICS MARKET SIZE, BY PROCESS MINING TYPE, 2016–2023 (USD MILLION) 63
TABLE 26 ASIA PACIFIC: PROCESS ANALYTICS MARKET SIZE, BY DEPLOYMENT TYPE 2016–2023 (USD MILLION) 64
TABLE 27 ASIA PACIFIC: PROCESS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE 2016–2023 (USD MILLION) 64
TABLE 28 ASIA PACIFIC: PROCESS ANALYTICS MARKET SIZE, BY APPLICATION 2016–2023 (USD MILLION) 64
TABLE 29 MIDDLE EAST AND AFRICA: PROCESS ANALYTICS MARKET SIZE, BY PROCESS MINING TYPE, 2016–2023 (USD MILLION) 65
TABLE 30 MIDDLE EAST AND AFRICA: PROCESS ANALYTICS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 65
TABLE 31 MIDDLE EAST AND AFRICA: PROCESS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 66
TABLE 32 MIDDLE EAST AND AFRICA: PROCESS ANALYTICS MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) 66
TABLE 33 LATIN AMERICA: PROCESS ANALYTICS MARKET SIZE, BY PROCESS MINING TYPE, 2016–2023 (USD MILLION) 67
TABLE 34 LATIN AMERICA: PROCESS ANALYTICS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 67
TABLE 35 LATIN AMERICA: PROCESS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 68
TABLE 36 LATIN AMERICA: PROCESS ANALYTICS MARKET SIZE, BY APPLICATION 2016–2023 (USD MILLION) 68
TABLE 37 MARKET RANKING FOR THE PROCESS ANALYTICS MARKET, 2018 70
TABLE 38 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS, 2013–2018 70
TABLE 39 BUSINESS EXPANSIONS, 2013-2018 71
TABLE 40 MERGERS AND ACQUISITIONS, 2013–2018 71
TABLE 41 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2013–2018 72