Table of Content


Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Cloud-Based Contact Center Market, by Type
1.4.2 Global Cloud-Based Contact Center Market, by Application
1.4.3 Global Cloud-Based Contact Center Market, by Organization Size
1.4.4 Global Cloud-Based Contact Center Market, by Deployment Mode
1.4.5 Global Cloud-Based Contact Center Market, by Vertical
1.4.6 Global Cloud-Based Contact Center Market, by Geography
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component Type
2.1.1.2 Market By Deployment Type
2.1.1.3 Market By Application
2.1.1.4 Market By Organization Sizes
2.1.1.5 Market By Vertical
2.1.1.6 Market By Region
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Global Cloud-Based Contact Center Market
3.1 Global Cloud-Based Contact Center Market by Type
3.1.1 Global Cloud-Based Contact Center Solution Market by Region
3.1.2 Global Cloud-Based Contact Center Market by Solution Type
3.1.2.1 Global Computer Telephony Integration & IVRS Solution Market by Region
3.1.2.2 Global Automatic Call Distribution & Dialers Market by Region
3.1.2.3 Global Reporting & Analytics Market by Region
3.1.2.4 Global Agent Performance Optimization Market by Region
3.1.2.5 Global Security Market by Region
3.1.2.6 Global Other Solution Market by Region
3.1.3 Global Cloud-Based Contact Center Services Market by Region
3.1.4 Global Cloud-Based Contact Center Market by Service Type
3.1.4.1 Global Cloud-Based Contact Center Professional Services Market by Region
3.1.4.2 Global Cloud-Based Contact Center Managed Services Market by Region
Chapter 4. Global Cloud-Based Contact Center Market by Application
4.1 Introduction
4.1.1.1 Global Call Routing & Queuing Cloud-Based Contact Center Market by Region
4.1.1.2 Global Data Integration & Recording Cloud-Based Contact Center Market by Region
4.1.1.3 Global Chat Quality & Monitoring Cloud-Based Contact Center Market by Region
4.1.1.4 Global Workforce Optimization Cloud-Based Contact Center Market by Region
4.1.1.5 Global Others Cloud-Based Contact Center Market by Region
Chapter 5. Global Cloud-Based Contact Center Market by Organization Size
5.1 Introduction
5.1.1 Global Small & Medium Enterprises Cloud-Based Contact Center Market by Region
5.1.2 Global Large Enterprises Cloud-Based Contact Center Market by Region
Chapter 6. Global Cloud-Based Contact Center Market by Deployment Type
6.1 Introduction
6.1.1 Global Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Region
6.1.2 Global Public Cloud Deployment Cloud-Based Contact Center Market by Region
Chapter 7. Global Cloud-Based Contact Center Market by Vertical
7.1 Introduction
7.1.1 Global Cloud-Based Contact Center in BFSI Market by Region
7.1.2 Global Cloud-Based Contact Center in Government & Public-Sector Market by Region
7.1.3 Global Cloud-Based Contact Center in Healthcare Market by Region
7.1.4 Global Cloud-Based Contact Center in Manufacturing Market by Region
7.1.5 Global Cloud-Based Contact Center in Retail & Consumer Goods Market by Region
7.1.6 Global Cloud-Based Contact Center in Telecom & IT Market by Region
7.1.7 Global Cloud-Based Contact Center in Media & Entertainment Market by Region
7.1.8 Global Cloud-Based Contact Center in Others Market by Region
Chapter 8. Global Cloud-Based Contact Center Market by Region
8.1 Introduction
8.2 North America Cloud-Based Contact Center Market
8.2.1 North America Cloud-Based Contact Center Market by Type
8.2.1.1 North America Cloud-Based Contact Center Solution Market by Country
8.2.1.2 North America Cloud-Based Contact Center Market by Solution Type
8.2.1.2.1 North America Computer Telephony Integration & IVRS Solution Market by Country
8.2.1.2.2 North America Automatic Call Distribution & Dialers Market by Country
8.2.1.2.3 North America Reporting & Analytics Market by Country
8.2.1.2.4 North America Agent Performance Optimization Market by Country
8.2.1.2.5 North America Security Market by Country
8.2.1.2.6 North America Other Solution Market by Country
8.2.1.3 North America Cloud-Based Contact Center Services Market by Country
8.2.1.4 North America Cloud-Based Contact Center Market by Service Type
8.2.1.4.1 North America Cloud-Based Contact Center Professional Services Market by Country
8.2.1.4.2 North America Cloud-Based Contact Center Managed Services Market by Country
8.2.2 North America Cloud-Based Contact Center Market by Application
8.2.2.1 North America Call Routing & Queuing Cloud-Based Contact Center Market by Country
8.2.2.2 North America Data Integration & Recording Cloud-Based Contact Center Market by Country
8.2.2.3 North America Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
8.2.2.4 North America Workforce Optimization Cloud-Based Contact Center Market by Country
8.2.2.5 North America Others Cloud-Based Contact Center Market by Country
8.2.3 North America Cloud-Based Contact Center Market by Organization Size
8.2.3.1 North America Small & Medium Enterprises Cloud-Based Contact Center Market by Country
8.2.3.2 North America Large Enterprises Cloud-Based Contact Center Market by Country
8.2.4 North America Cloud-Based Contact Center Market by Deployment Type
8.2.4.1 North America Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
8.2.4.2 North America Public Cloud Deployment Cloud-Based Contact Center Market by Country
8.2.5 North America Cloud-Based Contact Center Market by Vertical
8.2.5.1 North America Cloud-Based Contact Center in BFSI Market by Country
8.2.5.2 North America Cloud-Based Contact Center in Government & Public-Sector Market by Country
8.2.5.3 North America Cloud-Based Contact Center in Healthcare Market by Country
8.2.5.4 North America Cloud-Based Contact Center in Manufacturing Market by Country
8.2.5.5 North America Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
8.2.5.6 North America Cloud-Based Contact Center in Telecom & IT Market by Country
8.2.5.7 North America Cloud-Based Contact Center in Media & Entertainment Market by Country
8.2.5.8 North America Cloud-Based Contact Center in Others Market by Country
8.2.6 North America Cloud-Based Contact Center Market by Country
8.2.6.1 US Cloud-Based Contact Center Market
8.2.6.1.1 US Cloud-Based Contact Center Market by Type
8.2.6.1.2 US Cloud-Based Contact Center Market by Application
8.2.6.1.3 US Cloud-Based Contact Center Market by Organization Size
8.2.6.1.4 US Cloud-Based Contact Center Market by Deployment Type
8.2.6.1.5 US Cloud-Based Contact Center Market by Vertical
8.2.6.2 Canada Cloud-Based Contact Center Market
8.2.6.2.1 Canada Cloud-Based Contact Center Market by Type
8.2.6.2.2 Canada Cloud-Based Contact Center Market by Application
8.2.6.2.3 Canada Cloud-Based Contact Center Market by Organization Size
8.2.6.2.4 Canada Cloud-Based Contact Center Market by Deployment Type
8.2.6.2.5 Canada Cloud-Based Contact Center Market by Vertical
8.2.6.3 Mexico Cloud-Based Contact Center Market
8.2.6.3.1 Mexico Cloud-Based Contact Center Market by Type
8.2.6.3.2 Mexico Cloud-Based Contact Center Market by Application
8.2.6.3.3 Mexico Cloud-Based Contact Center Market by Organization Size
8.2.6.3.4 Mexico Cloud-Based Contact Center Market by Deployment Type
8.2.6.3.5 Mexico Cloud-Based Contact Center Market by Vertical
8.2.6.4 Rest of North America Cloud-Based Contact Center Market
8.2.6.4.1 Rest of North America Cloud-Based Contact Center Market by Type
8.2.6.4.2 Rest of North America Cloud-Based Contact Center Market by Application
8.2.6.4.3 Rest of North America Cloud-Based Contact Center Market by Organization Size
8.2.6.4.4 Rest of North America Cloud-Based Contact Center Market by Deployment Type
8.2.6.4.5 Rest of North America Cloud-Based Contact Center Market by Vertical
8.3 Europe Cloud-Based Contact Center Market
8.3.1 Europe Cloud-Based Contact Center Market by Type
8.3.1.1 Europe Cloud-Based Contact Center Solution Market by Country
8.3.1.2 Europe Cloud-Based Contact Center Market by Solution Type
8.3.1.2.1 Europe Computer Telephony Integration & IVRS Solution Market by Country
8.3.1.2.2 Europe Automatic Call Distribution & Dialers Market by Country
8.3.1.2.3 Europe Reporting & Analytics Market by Country
8.3.1.2.4 Europe Agent Performance Optimization Market by Country
8.3.1.2.5 Europe Security Market by Country
8.3.1.2.6 Europe Other Solution Market by Country
8.3.1.3 Europe Cloud-Based Contact Center Services Market by Country
8.3.1.4 Europe Cloud-Based Contact Center Market by Service Type
8.3.1.4.1 Europe Cloud-Based Contact Center Professional Services Market by Country
8.3.1.4.2 Europe Cloud-Based Contact Center Managed Services Market by Country
8.3.2 Europe Cloud-Based Contact Center Market by Application
8.3.2.1 Europe Call Routing & Queuing Cloud-Based Contact Center Market by Country
8.3.2.2 Europe Data Integration & Recording Cloud-Based Contact Center Market by Country
8.3.2.3 Europe Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
8.3.2.4 Europe Workforce Optimization Cloud-Based Contact Center Market by Country
8.3.2.5 Europe Others Cloud-Based Contact Center Market by Country
8.3.3 Europe Cloud-Based Contact Center Market by Organization Size
8.3.3.1 Europe Small & Medium Enterprises Cloud-Based Contact Center Market by Country
8.3.3.2 Europe Large Enterprises Cloud-Based Contact Center Market by Country
8.3.4 Europe Cloud-Based Contact Center Market by Deployment Type
8.3.4.1 Europe Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
8.3.4.2 Europe Public Cloud Deployment Cloud-Based Contact Center Market by Country
8.3.5 Europe Cloud-Based Contact Center Market by Vertical
8.3.5.1 Europe Cloud-Based Contact Center in BFSI Market by Country
8.3.5.2 Europe Cloud-Based Contact Center in Government & Public-Sector Market by Country
8.3.5.3 Europe Cloud-Based Contact Center in Healthcare Market by Country
8.3.5.4 Europe Cloud-Based Contact Center in Manufacturing Market by Country
8.3.5.5 Europe Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
8.3.5.6 Europe Cloud-Based Contact Center in Telecom & IT Market by Country
8.3.5.7 Europe Cloud-Based Contact Center in Media & Entertainment Market by Country
8.3.5.8 Europe Cloud-Based Contact Center in Others Market by Country
8.3.6 Europe Cloud-Based Contact Center Market by Country
8.3.6.1 Germany Cloud-Based Contact Center Market
8.3.6.1.1 Germany Cloud-Based Contact Center Market by Type
8.3.6.1.2 Germany Cloud-Based Contact Center Market by Application
8.3.6.1.3 Germany Cloud-Based Contact Center Market by Organization Size
8.3.6.1.4 Germany Cloud-Based Contact Center Market by Deployment Type
8.3.6.1.5 Germany Cloud-Based Contact Center Market by Vertical
8.3.6.2 UK Cloud-Based Contact Center Market
8.3.6.2.1 UK Cloud-Based Contact Center Market by Type
8.3.6.2.2 UK Cloud-Based Contact Center Market by Application
8.3.6.2.3 UK Cloud-Based Contact Center Market by Organization Size
8.3.6.2.4 UK Cloud-Based Contact Center Market by Deployment Type
8.3.6.2.5 UK Cloud-Based Contact Center Market by Vertical
8.3.6.3 France Cloud-Based Contact Center Market
8.3.6.3.1 France Cloud-Based Contact Center Market by Type
8.3.6.3.2 France Cloud-Based Contact Center Market by Application
8.3.6.3.3 France Cloud-Based Contact Center Market by Organization Size
8.3.6.3.4 France Cloud-Based Contact Center Market by Deployment Type
8.3.6.3.5 France Cloud-Based Contact Center Market by Vertical
8.3.6.4 Russia Cloud-Based Contact Center Market
8.3.6.4.1 Russia Cloud-Based Contact Center Market by Type
8.3.6.4.2 Russia Cloud-Based Contact Center Market by Application
8.3.6.4.3 Russia Cloud-Based Contact Center Market by Organization Size
8.3.6.4.4 Russia Cloud-Based Contact Center Market by Deployment Type
8.3.6.4.5 Russia Cloud-Based Contact Center Market by Vertical
8.3.6.5 Spain Cloud-Based Contact Center Market
8.3.6.5.1 Spain Cloud-Based Contact Center Market by Type
8.3.6.5.2 Spain Cloud-Based Contact Center Market by Application
8.3.6.5.3 Spain Cloud-Based Contact Center Market by Organization Size
8.3.6.5.4 Spain Cloud-Based Contact Center Market by Deployment Type
8.3.6.5.5 Spain Cloud-Based Contact Center Market by Vertical
8.3.6.6 Italy Cloud-Based Contact Center Market
8.3.6.6.1 Italy Cloud-Based Contact Center Market by Type
8.3.6.6.2 Italy Cloud-Based Contact Center Market by Application
8.3.6.6.3 Italy Cloud-Based Contact Center Market by Organization Size
8.3.6.6.4 Italy Cloud-Based Contact Center Market by Deployment Type
8.3.6.6.5 Italy Cloud-Based Contact Center Market by Vertical
8.3.6.7 Rest of Europe Cloud-Based Contact Center Market
8.3.6.7.1 Rest of Europe Cloud-Based Contact Center Market by Type
8.3.6.7.2 Rest of Europe Cloud-Based Contact Center Market by Application
8.3.6.7.3 Rest of Europe Cloud-Based Contact Center Market by Organization Size
8.3.6.7.4 Rest of Europe Cloud-Based Contact Center Market by Deployment Type
8.3.6.7.5 Rest of Europe Cloud-Based Contact Center Market by Vertical
8.4 Asia Pacific Cloud-Based Contact Center Market
8.4.1 Asia Pacific Cloud-Based Contact Center Market by Type
8.4.1.1 Asia Pacific Cloud-Based Contact Center Solution Market by Country
8.4.1.2 Asia Pacific Cloud-Based Contact Center Market by Solution Type
8.4.1.2.1 Asia Pacific Computer Telephony Integration & IVRS Solution Market by Country
8.4.1.2.2 Asia Pacific Automatic Call Distribution & Dialers Market by Country
8.4.1.2.3 Asia Pacific Reporting & Analytics Market by Country
8.4.1.2.4 Asia Pacific Agent Performance Optimization Market by Country
8.4.1.2.5 Asia Pacific Security Market by Country
8.4.1.2.6 Asia Pacific Other Solution Market by Country
8.4.1.3 Asia Pacific Cloud-Based Contact Center Services Market by Country
8.4.1.4 Asia Pacific Cloud-Based Contact Center Market by Service Type
8.4.1.4.1 Asia Pacific Cloud-Based Contact Center Professional Services Market by Country
8.4.1.4.2 Asia Pacific Cloud-Based Contact Center Managed Services Market by Country
8.4.2 Asia Pacific Cloud-Based Contact Center Market by Application
8.4.2.1 Asia Pacific Call Routing & Queuing Cloud-Based Contact Center Market by Country
8.4.2.2 Asia Pacific Data Integration & Recording Cloud-Based Contact Center Market by Country
8.4.2.3 Asia Pacific Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
8.4.2.4 Asia Pacific Workforce Optimization Cloud-Based Contact Center Market by Country
8.4.2.5 Asia Pacific Others Cloud-Based Contact Center Market by Country
8.4.3 Asia Pacific Cloud-Based Contact Center Market by Organization Size
8.4.3.1 Asia Pacific Small & Medium Enterprises Cloud-Based Contact Center Market by Country
8.4.3.2 Asia Pacific Large Enterprises Cloud-Based Contact Center Market by Country
8.4.4 Asia Pacific Cloud-Based Contact Center Market by Deployment Type
8.4.4.1 Asia Pacific Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
8.4.4.2 Asia Pacific Public Cloud Deployment Cloud-Based Contact Center Market by Country
8.4.5 Asia Pacific Cloud-Based Contact Center Market by Vertical
8.4.5.1 Asia Pacific Cloud-Based Contact Center in BFSI Market by Country
8.4.5.2 Asia Pacific Cloud-Based Contact Center in Government & Public-Sector Market by Country
8.4.5.3 Asia Pacific Cloud-Based Contact Center in Healthcare Market by Country
8.4.5.4 Asia Pacific Cloud-Based Contact Center in Manufacturing Market by Country
8.4.5.5 Asia Pacific Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
8.4.5.6 Asia Pacific Cloud-Based Contact Center in Telecom & IT Market by Country
8.4.5.7 Asia Pacific Cloud-Based Contact Center in Media & Entertainment Market by Country
8.4.5.8 Asia Pacific Cloud-Based Contact Center in Others Market by Country
8.4.6 Asia Pacific Cloud-Based Contact Center Market by Country
8.4.6.1 China Cloud-Based Contact Center Market
8.4.6.1.1 China Cloud-Based Contact Center Market by Type
8.4.6.1.2 China Cloud-Based Contact Center Market by Application
8.4.6.1.3 China Cloud-Based Contact Center Market by Organization Size
8.4.6.1.4 China Cloud-Based Contact Center Market by Deployment Type
8.4.6.1.5 China Cloud-Based Contact Center Market by Vertical
8.4.6.2 Japan Cloud-Based Contact Center Market
8.4.6.2.1 Japan Cloud-Based Contact Center Market by Type
8.4.6.2.2 Japan Cloud-Based Contact Center Market by Application
8.4.6.2.3 Japan Cloud-Based Contact Center Market by Organization Size
8.4.6.2.4 Japan Cloud-Based Contact Center Market by Deployment Type
8.4.6.2.5 Japan Cloud-Based Contact Center Market by Vertical
8.4.6.3 India Cloud-Based Contact Center Market
8.4.6.3.1 India Cloud-Based Contact Center Market by Type
8.4.6.3.2 India Cloud-Based Contact Center Market by Application
8.4.6.3.3 India Cloud-Based Contact Center Market by Organization Size
8.4.6.3.4 India Cloud-Based Contact Center Market by Deployment Type
8.4.6.3.5 India Cloud-Based Contact Center Market by Vertical
8.4.6.4 South Korea Cloud-Based Contact Center Market
8.4.6.4.1 South Korea Cloud-Based Contact Center Market by Type
8.4.6.4.2 South Korea Cloud-Based Contact Center Market by Application
8.4.6.4.3 South Korea Cloud-Based Contact Center Market by Organization Size
8.4.6.4.4 South Korea Cloud-Based Contact Center Market by Deployment Type
8.4.6.4.5 South Korea Cloud-Based Contact Center Market by Vertical
8.4.6.5 Singapore Cloud-Based Contact Center Market
8.4.6.5.1 Singapore Cloud-Based Contact Center Market by Type
8.4.6.5.2 Singapore Cloud-Based Contact Center Market by Application
8.4.6.5.3 Singapore Cloud-Based Contact Center Market by Organization Size
8.4.6.5.4 Singapore Cloud-Based Contact Center Market by Deployment Type
8.4.6.5.5 Singapore Cloud-Based Contact Center Market by Vertical
8.4.6.6 Malaysia Cloud-Based Contact Center Market
8.4.6.6.1 Malaysia Cloud-Based Contact Center Market by Type
8.4.6.6.2 Malaysia Cloud-Based Contact Center Market by Application
8.4.6.6.3 Malaysia Cloud-Based Contact Center Market by Organization Size
8.4.6.6.4 Malaysia Cloud-Based Contact Center Market by Deployment Type
8.4.6.6.5 Malaysia Cloud-Based Contact Center Market by Vertical
8.4.6.7 Rest of Asia Pacific Cloud-Based Contact Center Market
8.4.6.7.1 Rest of Asia Pacific Cloud-Based Contact Center Market by Type
8.4.6.7.2 Rest of Asia Pacific Cloud-Based Contact Center Market by Application
8.4.6.7.3 Rest of Asia Pacific Cloud-Based Contact Center Market by Organization Size
8.4.6.7.4 Rest of Asia Pacific Cloud-Based Contact Center Market by Deployment Type
8.4.6.7.5 Rest of Asia Pacific Cloud-Based Contact Center Market by Vertical



List of Tables



TABLE 1 GLOBAL CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 2 GLOBAL CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 3 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 4 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 5 GLOBAL CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 6 GLOBAL CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 7 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 8 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 9 GLOBAL COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 10 GLOBAL COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 11 GLOBAL AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 12 GLOBAL AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 13 GLOBAL REPORTING & ANALYTICS MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 14 GLOBAL REPORTING & ANALYTICS MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 15 GLOBAL AGENT PERFORMANCE OPTIMIZATION MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 16 GLOBAL AGENT PERFORMANCE OPTIMIZATION MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 17 GLOBAL SECURITY MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 18 GLOBAL SECURITY MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 19 GLOBAL OTHER SOLUTION MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 20 GLOBAL OTHER SOLUTION MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 21 GLOBAL CLOUD-BASED CONTACT CENTER SERVICES MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 22 GLOBAL CLOUD-BASED CONTACT CENTER SERVICES MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 23 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 24 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 25 GLOBAL CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 26 GLOBAL CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 27 GLOBAL CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 28 GLOBAL CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 29 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 30 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 31 GLOBAL CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 32 GLOBAL CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 33 GLOBAL DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 34 GLOBAL DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 35 GLOBAL CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 36 GLOBAL CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 37 GLOBAL WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 38 GLOBAL WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 39 GLOBAL OTHERS CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 40 GLOBAL OTHERS CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 41 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 42 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 43 GLOBAL SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 44 GLOBAL SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 45 GLOBAL LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 46 GLOBAL LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 47 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 48 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 49 GLOBAL PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 50 GLOBAL PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 51 GLOBAL PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 52 GLOBAL PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 53 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 54 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 55 GLOBAL CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 56 GLOBAL CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 57 GLOBAL CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 58 GLOBAL CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 59 GLOBAL CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 60 GLOBAL CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 61 GLOBAL CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 62 GLOBAL CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 63 GLOBAL CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 64 GLOBAL CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 65 GLOBAL CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 66 GLOBAL CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 67 GLOBAL CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 68 GLOBAL CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 69 GLOBAL CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 70 GLOBAL CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 71 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 72 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 73 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 74 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 75 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 76 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 77 NORTH AMERICA CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 78 NORTH AMERICA CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 79 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 80 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 81 NORTH AMERICA COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 82 NORTH AMERICA COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 83 NORTH AMERICA AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 84 NORTH AMERICA AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 85 NORTH AMERICA REPORTING & ANALYTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 86 NORTH AMERICA REPORTING & ANALYTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 87 NORTH AMERICA AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 88 NORTH AMERICA AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 89 NORTH AMERICA SECURITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 90 NORTH AMERICA SECURITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 91 NORTH AMERICA OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 92 NORTH AMERICA OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 93 NORTH AMERICA CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 94 NORTH AMERICA CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 95 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 96 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 97 NORTH AMERICA CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 98 NORTH AMERICA CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 99 NORTH AMERICA CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 100 NORTH AMERICA CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 101 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 102 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 103 NORTH AMERICA CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 104 NORTH AMERICA CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 105 NORTH AMERICA DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 106 NORTH AMERICA DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 107 NORTH AMERICA CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 108 NORTH AMERICA CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 109 NORTH AMERICA WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 110 NORTH AMERICA WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 111 NORTH AMERICA OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 112 NORTH AMERICA OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 113 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 114 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 115 NORTH AMERICA SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 116 NORTH AMERICA SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 117 NORTH AMERICA LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 118 NORTH AMERICA LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 119 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 120 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 121 NORTH AMERICA PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 122 NORTH AMERICA PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 123 NORTH AMERICA PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 124 NORTH AMERICA PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 125 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 126 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 127 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 128 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 129 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 130 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 131 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 132 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 133 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 134 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 135 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 136 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 137 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 138 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 139 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 140 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 141 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 142 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 143 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 144 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 145 US CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 146 US CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 147 US CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 148 US CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 149 US CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 150 US CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 151 US CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 152 US CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 153 US CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 154 US CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 155 US CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 156 US CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 157 US CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 158 US CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 159 US CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 160 US CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 161 CANADA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 162 CANADA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 163 CANADA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 164 CANADA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 165 CANADA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 166 CANADA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 167 CANADA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 168 CANADA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 169 CANADA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 170 CANADA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 171 CANADA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 172 CANADA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 173 CANADA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 174 CANADA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 175 CANADA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 176 CANADA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 177 MEXICO CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 178 MEXICO CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 179 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 180 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 181 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 182 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 183 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 184 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 185 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 186 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 187 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 188 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 189 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 190 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 191 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 192 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 193 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 194 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 195 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 196 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 197 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 198 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 199 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 200 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 201 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 202 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 203 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 204 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 205 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 206 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 207 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 208 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 209 EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 210 EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 211 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 212 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 213 EUROPE CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 214 EUROPE CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 215 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 216 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 217 EUROPE COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 218 EUROPE COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 219 EUROPE AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 220 EUROPE AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 221 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 222 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 223 EUROPE AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 224 EUROPE AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 225 EUROPE SECURITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 226 EUROPE SECURITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 227 EUROPE OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 228 EUROPE OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 229 EUROPE CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 230 EUROPE CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 231 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 232 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 233 EUROPE CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 234 EUROPE CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 235 EUROPE CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 236 EUROPE CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 237 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 238 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 239 EUROPE CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 240 EUROPE CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 241 EUROPE DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 242 EUROPE DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 243 EUROPE CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 244 EUROPE CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 245 EUROPE WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 246 EUROPE WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 247 EUROPE OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 248 EUROPE OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 249 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 250 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION