1 INTRODUCTION 17
1.1 OBJECTIVES OF THE STUDY 17
1.2 MARKET DEFINITION 17
1.3 MARKET SCOPE 18
1.4 YEARS CONSIDERED FOR THE STUDY 19
1.5 CURRENCY 19
1.6 STAKEHOLDERS 20

2 RESEARCH METHODOLOGY 21
2.1 RESEARCH DATA 21
2.1.1 SECONDARY DATA 22
2.1.2 PRIMARY DATA 22
2.1.2.1 Breakdown of primaries 23
2.1.2.2 Key industry insights 23
2.2 MARKET SIZE ESTIMATION 25
2.3 RESEARCH ASSUMPTIONS 27
2.4 LIMITATIONS 27

3 EXECUTIVE SUMMARY 28

4 PREMIUM INSIGHTS 34
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE INSURANCE ANALYTICS MARKET 34
4.2 INSURANCE ANALYTICS MARKET: MARKET SHARE ACROSS VARIOUS REGIONS 35
4.3 INSURANCE ANALYTICS MARKET, BY BUSINESS APPLICATION AND REGION 36
4.4 INSURANCE ANALYTICS MARKET: PROFESSIONAL SERVICES, BY REGION 36

5 MARKET OVERVIEW AND INDUSTRY TRENDS 37
5.1 MARKET OVERVIEW 37
5.1.1 INTRODUCTION 37
5.1.2 MARKET DYNAMICS 37
5.1.3 DRIVERS 38
5.1.3.1 Rapid adoption of data-driven decision making 38
5.1.3.2 Increasing adoption of advanced analytics techniques 38
5.1.4 RESTRAINTS 38
5.1.4.1 Lack of integration with legacy systems 38
5.1.4.2 Varying regulation laws and policies 38
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5.1.5 OPPORTUNITIES 39
5.1.5.1 Higher adoption of insurance analytics tools and services among the SMEs 39
5.1.5.2 Increasing adoption of IoT insurance 39
5.1.6 CHALLENGES 39
5.1.6.1 Data quality and security issues 39
5.1.6.2 Lack of skilled workforce 40
5.2 INDUSTRY TRENDS 40
5.2.1 INSURANCE ANALYTICS MARKET: TOP TRENDS 40
5.2.1.1 Digitalization 40
5.2.1.2 Advanced analytics 40
5.2.1.3 Automation and AI in insurance 41
5.2.1.4 Introduction of new insurance distribution channels such as direct small insurance business and chatbots 41
5.2.2 INSURANCE ANALYTICS MARKET: USE CASES 41
5.2.2.1 Use Case 1: The value of Synthetic Peer Benchmarking, by Mitchell International 42
5.2.2.2 Use Case 2: Optimizing investigation process for identifying additional premium opportunities, by PrADS Inc. 42
5.2.2.3 Use Case 3: Building a framework to scale the experience given to high net worth individuals to the entire customer universe, by BRIDGEi2i 43
5.2.2.4 Use Case 4: Claims fraud detection in insurance, by Aureus Analytics 43

6 INSURANCE ANALYTICS MARKET, BY COMPONENT 45
6.1 INTRODUCTION 46
6.2 TOOLS 47
6.3 SERVICES 47
6.3.1 MANAGED SERVICES 49
6.3.2 PROFESSIONAL SERVICES 49
6.3.2.1 Deployment and integration 51
6.3.2.2 Support and maintenance 51
6.3.2.3 Consulting 52

7 INSURANCE ANALYTICS MARKET, BY BUSINESS APPLICATION 53
7.1 INTRODUCTION 54
7.2 CLAIMS MANAGEMENT 55
7.3 RISK MANAGEMENT 56
7.4 CUSTOMER MANAGEMENT AND PERSONALIZATION 56
7.5 PROCESS OPTIMIZATION 57
7.6 OTHERS 58
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8 INSURANCE ANALYTICS MARKET, BY DEPLOYMENT MODEL 59
8.1 INTRODUCTION 60
8.2 ON-PREMISES 61
8.3 0N-CLOUD 62

9 INSURANCE ANALYTICS MARKET, BY ORGANIZATION SIZE 63
9.1 INTRODUCTION 64
9.2 LARGE ENTERPRISES 65
9.3 SMALL AND MEDIUM-SIZED ENTERPRISES 65

10 INSURANCE ANALYTICS MARKET, BY END-USER 67
10.1 INTRODUCTION 68
10.2 INSURANCE COMPANIES 69
10.3 GOVERNMENT AGENCIES 69
10.4 THIRD-PARTY ADMINISTRATORS, BROKERS, AND CONSULTANCIES 70

11 INSURANCE ANALYTICS MARKET, BY REGION 71
11.1 INTRODUCTION 72
11.2 NORTH AMERICA 74
11.2.1 BY COUNTRY 74
11.2.1.1 United States 74
11.2.1.2 Canada 74
11.2.2 BY COMPONENT 76
11.2.3 BY BUSINESS APPLICATION 77
11.2.4 BY DEPLOYMENT MODEL 77
11.2.5 BY ORGANIZATION SIZE 78
11.2.6 BY END-USER 78
11.3 EUROPE 79
11.3.1 BY COUNTRY 79
11.3.1.1 United Kingdom 79
11.3.1.2 Germany 80
11.3.1.3 France 80
11.3.1.4 Rest of Europe 80
11.3.2 BY COMPONENT 80
11.3.3 BY BUSINESS APPLICATION 81
11.3.4 BY DEPLOYMENT MODEL 82
11.3.5 BY ORGANIZATION SIZE 82
11.3.6 BY END-USER 82
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11.4 ASIA PACIFIC 83
11.4.1 BY COUNTRY 83
11.4.1.1 Japan 83
11.4.1.2 China 83
11.4.1.3 South Korea 84
11.4.1.4 Australia 84
11.4.1.5 Rest of Asia Pacific 84
11.4.2 BY COMPONENT 86
11.4.3 BY BUSINESS APPLICATION 87
11.4.4 BY DEPLOYMENT MODEL 87
11.4.5 BY ORGANIZATION SIZE 88
11.4.6 BY END-USER 88
11.5 LATIN AMERICA 89
11.5.1 BY COUNTRY 89
11.5.1.1 Brazil 89
11.5.1.2 Mexico 89
11.5.1.3 Rest of Latin America 90
11.5.2 BY COMPONENT 90
11.5.3 BY BUSINESS APPLICATION 91
11.5.4 BY DEPLOYMENT MODEL 92
11.5.5 BY ORGANIZATION SIZE 92
11.5.6 BY END-USER 92
11.6 MIDDLE EAST AND AFRICA 93
11.6.1 BY COUNTRY 93
11.6.1.1 United Arab Emirates 93
11.6.1.2 Kingdom of Saudi Arabia 93
11.6.1.3 South Africa 93
11.6.1.4 Rest of Middle East and Africa 94
11.6.2 BY COMPONENT 94
11.6.3 BY BUSINESS APPLICATION 95
11.6.4 BY DEPLOYMENT MODEL 95
11.6.5 BY ORGANIZATION SIZE 96
11.6.6 BY END-USER 96

12 COMPETITIVE LANDSCAPE 97
12.1 OVERVIEW 97
12.2 COMPETITIVE SCENARIO 98
12.2.1 NEW PRODUCT LAUNCHES AND PRODUCT UPGRADATIONS 98
12.2.2 PARTNERSHIPS AND COLLABORATIONS 99
12.2.3 ACQUISITIONS 100
12.2.4 BUSINESS EXPANSIONS 101
12.3 INSURANCE ANALYTICS MARKET: PROMINENT PLAYERS 101

13 COMPANY PROFILES 103
(Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View)*
13.1 MICROSOFT 103
13.2 IBM 106
13.3 ORACLE 109
13.4 SAP 113
13.5 SALESFORCE 116
13.6 SAS INSTITUTE 119
13.7 OPENTEXT 121
13.8 VERISK ANALYTICS 123
13.9 TABLEAU SOFTWARE 127
13.10 PEGASYSTEMS 130
13.11 HEXAWARE 133
13.12 GUIDEWIRE 135
13.13 MICROSTRATEGY 138
13.14 SAPIENS INTERNATIONAL 141
13.15 LEXISNEXIS 144
13.16 PALANTIR 147
13.17 TIBCO SOFTWARE 148
13.18 APPLIED SYSTEMS 151
13.19 BIRST 153
13.20 BOARD INTERNATIONAL 155
13.21 BRIDGEI2I 157
13.22 MITCHELL INTERNATIONAL 159
13.23 QLIK 161
13.24 VERTAFORE 163
13.25 PRADS INC. 165
*Details on Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

14 APPENDIX 167
14.1 INSIGHTS OF INDUSTRY EXPERTS 167
14.2 DISCUSSION GUIDE 168
14.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 171
14.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 173
14.5 AVAILABLE CUSTOMIZATION 175
14.6 RELATED REPORTS 175
14.7 AUTHOR DETAILS 176
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