Introduction 10
What is this report about? 10
Who is the target reader? 10
How to use this report 10
Definitions 10
Top 5 Emerging Countries BPO Services 11
Industry Outlook 11
BPO Services in South Africa 14
Market Overview 14
Market Data 15
Market Segmentation 16
Market outlook 18
Five forces analysis 19
Macroeconomic indicators 25
BPO Services in Brazil 27
Market Overview 27
Market Data 28
Market Segmentation 29
Market outlook 31
Five forces analysis 32
Macroeconomic indicators 38
BPO Services in China 40
Market Overview 40
Market Data 41
Market Segmentation 42
Market outlook 44
Five forces analysis 45
Macroeconomic indicators 52
BPO Services in India 54
Market Overview 54
Market Data 55
Market Segmentation 56
Market outlook 58
Five forces analysis 59
Macroeconomic indicators 66
BPO Services in Mexico 68
Market Overview 68
Market Data 69
Market Segmentation 70
Market outlook 72
Five forces analysis 73
Macroeconomic indicators 80
Company Profiles 82
Leading Companies 82
Appendix 108
Methodology 108
About MarketLine 109