EXECUTIVE SUMMARY 2
Market value 2
Market value forecast 2
Category segmentation 2
Geography segmentation 2
Introduction 29
What is this report about? 29
Who is the target reader? 29
How to use this report 29
Definitions 29
Global BPO Services 30
Market Overview 30
Market Data 31
Market Segmentation 32
Market outlook 34
Five forces analysis 35
BPO Services in Asia-Pacific 42
Market Overview 42
Market Data 43
Market Segmentation 44
Market outlook 46
Five forces analysis 47
BPO Services in Europe 54
Market Overview 54
Market Data 55
Market Segmentation 56
Market outlook 58
Five forces analysis 59
BPO Services in France 66
Market Overview 66
Market Data 67
Market Segmentation 68
Market outlook 70
Five forces analysis 71
Macroeconomic indicators 78
BPO Services in Germany 80
Market Overview 80
Market Data 81
Market Segmentation 82
Market outlook 84
Five forces analysis 85
Macroeconomic indicators 92
BPO Services in Australia 94
Market Overview 94
Market Data 95
Market Segmentation 96
Market outlook 98
Five forces analysis 99
Macroeconomic indicators 105
BPO Services in Brazil 107
Market Overview 107
Market Data 108
Market Segmentation 109
Market outlook 111
Five forces analysis 112
Macroeconomic indicators 118
BPO Services in Canada 120
Market Overview 120
Market Data 121
Market Segmentation 122
Market outlook 124
Five forces analysis 125
Macroeconomic indicators 131
BPO Services in China 133
Market Overview 133
Market Data 134
Market Segmentation 135
Market outlook 137
Five forces analysis 138
Macroeconomic indicators 145
BPO Services in India 147
Market Overview 147
Market Data 148
Market Segmentation 149
Market outlook 151
Five forces analysis 152
Macroeconomic indicators 159
BPO Services in Indonesia 161
Market Overview 161
Market Data 162
Market Segmentation 163
Market outlook 165
Five forces analysis 166
Macroeconomic indicators 172
BPO Services in Italy 174
Market Overview 174
Market Data 175
Market Segmentation 176
Market outlook 178
Five forces analysis 179
Macroeconomic indicators 186
BPO Services in Japan 188
Market Overview 188
Market Data 189
Market Segmentation 190
Market outlook 192
Five forces analysis 193
Macroeconomic indicators 200
BPO Services in Mexico 202
Market Overview 202
Market Data 203
Market Segmentation 204
Market outlook 206
Five forces analysis 207
Macroeconomic indicators 214
BPO Services in The Netherlands 216
Market Overview 216
Market Data 217
Market Segmentation 218
Market outlook 220
Five forces analysis 221
Macroeconomic indicators 228
BPO Services in North America 230
Market Overview 230
Market Data 231
Market Segmentation 232
Market outlook 234
Five forces analysis 235
BPO Services in Russia 242
Market Overview 242
Market Data 243
Market Segmentation 244
Market outlook 246
Five forces analysis 247
Macroeconomic indicators 253
BPO Services in Scandinavia 255
Market Overview 255
Market Data 256
Market Segmentation 257
Market outlook 259
Five forces analysis 260
BPO Services in Singapore 267
Market Overview 267
Market Data 268
Market Segmentation 269
Market outlook 271
Five forces analysis 272
Macroeconomic indicators 278
BPO Services in South Africa 280
Market Overview 280
Market Data 281
Market Segmentation 282
Market outlook 284
Five forces analysis 285
Macroeconomic indicators 291
BPO Services in South Korea 293
Market Overview 293
Market Data 294
Market Segmentation 295
Market outlook 297
Five forces analysis 298
Macroeconomic indicators 304
BPO Services in Spain 306
Market Overview 306
Market Data 307
Market Segmentation 308
Market outlook 310
Five forces analysis 311
Macroeconomic indicators 318
BPO Services in Turkey 320
Market Overview 320
Market Data 321
Market Segmentation 322
Market outlook 324
Five forces analysis 325
Macroeconomic indicators 331
BPO Services in The United Kingdom 333
Market Overview 333
Market Data 334
Market Segmentation 335
Market outlook 337
Five forces analysis 338
Macroeconomic indicators 344
BPO Services in The United States 346
Market Overview 346
Market Data 347
Market Segmentation 348
Market outlook 350
Five forces analysis 351
Macroeconomic indicators 357
Company Profiles 359
Leading Companies 359
Appendix 431
Methodology 431
About MarketLine 432