1. Executive Summary

     
    Executive Summary
        Key Findings of the Study
        Key Findings of the Study (continued)
        Key Findings of the Study (continued)
        Key Findings of the Study (continued)
        B2B Online Market Definitions
        Online B2B Market Purview
        Online B2B Market Research Scope

 2. Online B2B Market in Key Economies—Estimates on Market Potential

     
    Online B2B Market in Key Economies—Estimates on Market Potential
        Estimates of Key B2B Online Markets (Manufacturers Only)
        Manufacturing Online Sales in the United States
        Manufacturing Online Sales in Germany
        Manufacturing Online Sales in the United Kingdom
        Manufacturing Online Sales in Spain
        Manufacturing Online Sales in France
        Manufacturing Online Sales in Japan
        Manufacturing Online Sales in China
        Online B2B Market (Manufacturers Only) Assessment

 3. Online B2B Models—Types of B2B Relationships and Working Models

     
    Online B2B Models—Types of B2B Relationships and Working Models
        Types of B2B Relationships
        Types of B2B Business Models
        One-to-Many—eShop: Designing End-to-End Online Journeys
        eShop—Case Study 1: 3–Creating the B2C Experience in B2B
        eShop—Case Study 2: BMW Web Store–Direct from Manufacturers
        eShop—Case Study 3: Xiameter–Transparent Online Low Pricing
        eShop—Case Study 4: Siemens–Industry Mall
        eShop—Case Study 5: ExonnMobil
        eShop—Case Study 6: John Deere
        Three Critical Elements of One-to-Many Models
        1) New Features
        2) Omnichannel Presence
        Types of Omnichannels
        3) Cognitive Learning
        Industry-specific—Automotive: Tyre24
        Industry-specific—Healthcare: WestCMR
        Hypermarket—Case Study 1: Alibaba
        Hypermarket—Case Study 2: Amazon Business
        Hypermarket—Case Study 3: eBay
        Amazon and Alibaba—Comparison Matrix
        Key Elements of the Many-to-Many Business Model
        Marketing Services
        Assistive Selling Services
        Fulfillment Process
        B2B Fulfillment Process from Many-to-Many Players
        Comparisons between Two Models
        Case Study of Self-run Model—Amazon Fulfillment
        Case Study of Go-between Marketplace Model—Cainiao

 4. Operational Efficiencies of Online B2B Strategies

     
    Operational Efficiencies of Online B2B Strategies
        B2B eCommerce Matrices—Strategy for Business Success
        Omnichannel Matrices for B2B eCommerce
        Financial Matrices for B2B eCommerce
        Customer Support and Engagement Matrices for B2B eCommerce

 5. Distributors’ Perspectives

     
    Distributors’ Perspectives
        Key Industrial Distributors
        Assessment of Market Requirements for Large and SME Accounts
        Grainger—eCommerce Strategy
        RS Components—eCommerce Strategy
        IPH—eCommerce Strategy
        Competitive Analysis—Offerings to Large Customers

 6. Key Online B2B Vendor Innovations

     
    Key Online B2B Vendor Innovations
        B2B eCommerce Service Landscape
        Case Study—Omnichannel: SAP Hybris
        Case Study—Assistive Selling: Apttus MAX
        Case Study—Personalisation: YUSP
        SikkaSoft’s Cloud-based App Platform

 7. Future Perspectives

     
    Future Perspectives
        Future Technology Innovations for B2B eCommerce
        Drone Deliveries
        Virtual Reality
        Industry 4.0—The Five Strategic Shifts
        Industry 4.0—Contracts
        Industry 4.0—Adoption Cycle
        Industry 4.0—Adoption in Process Industries
        Industry 4.0—Evolution of Data Analytics for Maintenance-related Activities
        Industry 4.0—Predictive Maintenance
        Industry 4.0—Smart Products

 8. Profiles of B2B Success Cases

     
    Profiles of B2B Success Cases
        B2B Success Cases by Industry

 9. Aerobay

     
    Aerobay
        Aerobay
        Company, KPI, SKU, and Competitors
        Aerobay Solution

 10. Medtronic

     
    Medtronic
        Medtronic
        Company, KPI, SKU, and Competitors
        Medtronic Solution

 11. BASF

     
    BASF
        BASF
        Company, KPI, SKU, and Competitors
        BASF Solution

 12. Ferguson

     
    Ferguson
        Ferguson
        Company, KPI, SKU, and Competitors
        Ferguson Solution

 13. Strategic Conclusion—Key Success Factors to Consider

     
    Strategic Conclusion—Key Success Factors to Consider
        Shaping B2B eCommerce Buying Experience
        Growth Opportunities in B2B eCommerce Market
        Legal Disclaimer