1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET DEFINITION 16
1.3 MARKET SCOPE 17
1.3.1 MARKETS COVERED 18
1.3.2 YEARS CONSIDERED FOR THE STUDY 19
1.4 CURRENCY 19
1.5 LIMITATIONS 19
1.6 STAKEHOLDERS 19

2 RESEARCH METHODOLOGY 20
2.1 RESEARCH DATA 20
2.1.1 SECONDARY DATA 22
2.1.1.1 Key data from secondary sources 22
2.1.2 PRIMARY DATA 23
2.1.2.1 Key data from primary sources 23
2.1.2.2 Key industry insights 23
2.1.2.3 Breakdown from primary interviews 24
2.2 MARKET SIZE ESTIMATION 24
2.2.1 BOTTOM-UP APPROACH 25
2.2.2 TOP-DOWN APPROACH 25
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 27
2.4 ASSUMPTIONS 28

3 EXECUTIVE SUMMARY 29

4 PREMIUM INSIGHTS 33
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE LEARNING MANAGEMENT SYSTEM MARKET 33
4.2 LEARNING MANAGEMENT SYSTEM MARKET, BY DELIVERY MODE (2016–2021) 33
4.3 GLOBAL LEARNING MANAGEMENT SYSTEM MARKET 34
4.4 LEARNING MANAGEMENT SYSTEM MARKET POTENTIAL 34
4.5 LEARNING MANAGEMENT SYSTEM MARKET, BY USER TYPE (2021) 35
4.6 LEARNING MANAGEMENT SYSTEM REGIONAL MARKET (2016–2021) 35
4.7 INDUSTRY VERTICAL GROWTH MATRIX 36
4.8 LIFECYCLE ANALYSIS, BY REGION, 2016 37


5 MARKET OVERVIEW 38
5.1 INTRODUCTION 39
5.2 EVOLUTION 39
5.3 MARKET SEGMENTATION 41
5.3.1 BY APPLICATION 41
5.3.2 BY DELIVERY MODE 42
5.3.3 BY DEPLOYMENT TYPE 42
5.3.4 BY USER TYPE 42
5.3.5 BY VERTICAL 43
5.3.6 BY REGION 43
5.4 MARKET DYNAMICS 44
5.4.1 DRIVERS 45
5.4.1.1 Increasing adoption of digital learning 45
5.4.1.2 Bring Your Own Device policies 45
5.4.1.3 Growing emphasis on continuous learning 46
5.4.1.4 Increased collaboration between learners and trainers 46
5.4.2 RESTRAINTS 46
5.4.2.1 Lack of integration of learning management system with user’s system and compliance norms 46
5.4.2.2 Limited customization, personalization, and in-home content authoring feasibility options for end-users 47
5.4.3 OPPORTUNITIES 47
5.4.3.1 Growing usage of wearable eLearning technologies & gadgets and augmented & virtual technologies 47
5.4.3.2 Increase in demand for learning through gamification 48
5.4.3.3 Increasing cloud adoption among organizations 48
5.4.4 CHALLENGES 48
5.4.4.1 Lack of adequate after sales technical support after implementation 48
5.4.4.2 Lack of skilled subject matter personnel 48

6 INDUSTRY TRENDS 50
6.1 INTRODUCTION 50
6.2 LEARNING MANAGEMENT SYSTEM ARCHITECTURE 50
6.3 VALUE CHAIN ANALYSIS. 51
6.4 INDUSTRY STANDARDS AND REGULATIONS 52
6.4.1 AVIATION INDUSTRY COMPUTER BASED TRAINING (CBT) COMMITTEE (AICC) 52
6.4.2 COMMON CARTRIDGE (CC) 52
6.4.3 EXPERIENCE API (TIN CAN) 52
6.4.4 LEARNING TOOLS INTEROPERABILITY (LTI) 52
6.4.5 SHAREABLE CONTENT OBJECT REFERENCE MODEL (SCORM) 53


7 LEARNING MANAGEMENT SYSTEM MARKET ANALYSIS, BY APPLICATION 54
7.1 INTRODUCTION 55
7.2 CONTENT MANAGEMENT 56
7.3 PERFORMANCE MANAGEMENT 58
7.4 COMMUNICATION AND COLLABORATION 59
7.5 ADMINISTRATION 61
7.6 LEARNER MANAGEMENT 62
7.7 OTHERS 64

8 LEARNING MANAGEMENT SYSTEM MARKET ANALYSIS, BY DELIVERY MODE 66
8.1 INTRODUCTION 67
8.2 DISTANCE LEARNING 68
8.3 INSTRUCTOR-LED TRAINING 70
8.4 OTHERS 71

9 LEARNING MANAGEMENT SYSTEM MARKET ANALYSIS, BY DEPLOYMENT TYPE 73
9.1 INTRODUCTION 74
9.2 CLOUD 75
9.3 ON-PREMISES 76

10 LEARNING MANAGEMENT SYSTEM MARKET ANALYSIS, BY USER TYPE 77
10.1 INTRODUCTION 78
10.2 ACADEMIC 79
10.2.1 K-12 81
10.2.2 HIGHER EDUCATION 83
10.3 CORPORATE 84
10.3.1 SMALL AND MEDIUM ENTERPRISES 87
10.3.2 LARGE ENTERPRISES 88

11 LEARNING MANAGEMENT SYSTEM MARKET ANALYSIS, BY VERTICAL 91
11.1 INTRODUCTION 92
11.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 92
11.3 HEALTHCARE 93
11.4 RETAIL 94
11.5 GOVERNMENT 95
11.6 MANUFACTURING 96
11.7 IT AND TELECOM 98
11.8 CONSULTING 98
11.9 OTHERS 99


12 GEOGRAPHIC ANALYSIS 101
12.1 INTRODUCTION 102
12.2 NORTH AMERICA 105
12.3 EUROPE 108
12.4 ASIA-PACIFIC 110
12.5 MIDDLE EAST AND AFRICA 113
12.6 LATIN AMERICA 115

13 COMPETITIVE LANDSCAPE 118
13.1 OVERVIEW 118
13.2 COMPETITIVE SITUATIONS AND TRENDS 119
13.2.1 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 120
13.2.2 NEW PRODUCT LAUNCHES 121
13.2.3 MERGERS AND ACQUISITIONS 122
13.2.4 EXPANSIONS 123

14 COMPANY PROFILES 124
14.1 INTRODUCTION 124
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, Ratio Analysis, MnM View)*
14.2 CORNERSTONE ONDEMAND, INC. 125
14.3 XEROX CORPORATION 129
14.4 IBM CORPORATION 132
14.5 NETDIMENSIONS LTD. 136
14.6 SAP SE 140
14.7 BLACKBOARD, INC. 143
14.8 SABA SOFTWARE, INC. 147
14.9 MCGRAW-HILL COMPANIES 149
14.10 PEARSON PLC 152
14.11 D2L CORPORATION 156
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

15 KEY INNOVATORS 158
15.1 UPSIDELMS 158
15.1.1 BUSINESS OVERVIEW 158
15.1.2 KEY STRATEGIES AND INSIGHTS 158
15.2 INSTRUCTURE, INC. 159
15.2.1 BUSINESS OVERVIEW 159
15.2.2 STRATEGIES AND INSIGHTS 159

15.3 INFOR 160
15.3.1 BUSINESS OVERVIEW 160
15.3.2 STRATEGIES AND INSIGHTS 160
15.4 ELOGIC LEARNING 161
15.4.1 BUSINESS OVERVIEW 161
15.4.2 STRATEGIES AND INSIGHTS 161
15.5 DOCEBO 162
15.5.1 BUSINESS OVERVIEW 162
15.5.2 STRATEGIES AND INSIGHTS 162

16 APPENDIX 164
16.1 MORE DEVELOPMENTS 164
16.1.1 NEW PRODUCT LAUNCHES 164
16.1.2 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 166
16.1.3 MERGERS AND ACQUISITIONS 168
16.2 INDUSTRY EXCERPTS 170
16.3 DISCUSSION GUIDE 171
16.4 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 175
16.5 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 177
16.6 AVAILABLE CUSTOMIZATIONS 179
16.7 RELATED REPORTS 180