I.INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations

Disclaimers

Data Interpretation & Reporting Level

Quantitative Techniques & Analytics

Product Definitions And Scope of Study

IP Systems

ISDN Systems

I. EXECUTIVE SUMMARY

1.INDUSTRY OVERVIEW

Prelude

Video Conferencing Systems Become Integral Part of Enterprise Communication Mix

Globalization & Workforce Decentralization: Business Case for Video Conferencing Systems

Table 1: Worldwide Worker Population (2008 & 2013): Breakdown of Number of Workers (in Millions) by Nature of Work - Mobile & Non Mobile (includes corresponding Graph/Chart)

Table 2: Worldwide Mobile Worker Population (2013): Percentage Breakdown of Number of Mobile Workers by Nature of Work - Mobile Office, Mobile Non-Office, and Mobile Home Based (includes corresponding Graph/Chart)

Table 3: Worldwide Mobile Workforce (2013): Percentage Share Breakdown of Number of Mobile Workers by Region (includes corresponding Graph/Chart)

Developing Countries to Uncover True Potential

IP Systems Continue to Grow in Prominence While ISDN Systems Loose Sheen

Rapid Proliferation of Internet Drives Adoption of IP Based Videoconferencing Systems

Table 4: Worldwide Internet Users by Geographic Region: 2013 (includes corresponding Graph/Chart)

IP Videoconferencing: No Smooth Transition

Competitive Landscape

Table 5: Leading Vendors in the Global Enterprise Telepresence and Video Conferencing Equipment Market (2013): Percentage Share Breakdown of Revenues for Cisco, Huawei, Polycom, and Others (includes corresponding Graph/Chart)

Table 6: Global Videoconferencing Infrastructure Market (2013): Percentage Market Share Breakdown of Revenues of Leading Players (includes corresponding Graph/Chart)

Traditional Players Feel the Heat from New Entrants

2.MARKET DRIVERS, TRENDS & ISSUES

Economic Recession in Retrospect & The Road Ahead

Market Once Again Tested During 2011-2013: A Recent Past Perspective

Improving Economy to Bode Well for Market Growth

Table 7: World Real GDP Growth Rates in % (2012-2015) (includes corresponding Graph/Chart)

Desktop Endpoints Drive Growth in the Video Conferencing Systems Market

Table 8: Global Videoconferencing Endpoint Market (2013): Percentage Share Breakdown of Revenue by Product Segment (includes corresponding Graph/Chart)

Mobile Video Conferencing Endpoints – Will the Big Promise Yield Results?

Capability Matrix for Video Conferencing Endpoints

Opportunity Indicator:

Table 9: Global Market for Smartphones: Volume Sales in Million Units for 2011, 2013, 2015 & 2018 (includes corresponding Graph/Chart)

Table 10: World Smartphone Penetration for Select Countries (as a Percentage of Mobile Phone Users): 2013 (includes corresponding Graph/Chart)

HD Technology Helps Sustain Demand for Room Systems

Table 11: Global Room-based Video Conferencing Systems Market (2013): Percentage Share Breakdown of Revenue by Segment (includes corresponding Graph/Chart)

Increasing Popularity of Industry-Specific Applications

Rationale for Video Conferencing Goes Beyond Cost Savings

Ensuring Business Continuity

Enhancing Productivity through Team Collaboration & Faster Decision Making

Hiring through Video Conferencing

Green IT Initiative Propels Growth of Video Conferencing

SMB Sector Intensifies Adoption Curve

Video Conferencing Systems: March towards Home Office

Product Innovations: Vital to Succeed in Competitive Market

System Vendors Focus Promotional Campaigns on Green Technology

Prices Likely to Decline Further

Improving Internet Network Capabilities Aid Video Conferencing Market Growth

Table 12: Worldwide Internet Penetration Rates (%) by Region: January 2014 (includes corresponding Graph/Chart)

Table 13: Top Ten Internet Countries: Ranked by Number of Internet Users (in Millions): January 2014 (includes corresponding Graph/Chart)

Popularity of Social Networking Drives Market Growth

Technology Advances Mark Video Conferencing Systems

New Developments to Boost Market Prospects for Video Conferencing Systems

High Definition Technology Drives the Market for Video Conferencing

WebRTC Technology: The Latest Trend in Video Conferencing Market

A Look at Key Technology Focus Areas

Standard Format Codec Systems Evolve into Multi-Codec, Multi-Screen Group Systems

Cloud Services – Double Edged Sword for Videoconferencing Systems Market

Related Diversifications – A Strategy to Stay Competitive

Impediments to Videoconferencing Adoption

Bandwidth Availability

Pricing and Return on Investment (ROI)

Issues Related to Utilization and Interoperability

Focus on UC Threatens Standalone Video Conferencing Systems

3.PRODUCT OVERVIEW

Video Conferencing – The Concept

War and Video Conferencing – A Close Link

Features and Benefits of Video Conferencing

Time Saving

Increased Participation

Reduced Costs

Increased Frequency of Communication

Visual Advantages

Other Applications

Video Conferencing Systems – Classification

IP Systems

ITU H-323 Systems

ISDN-based Systems

ITU H-320 Systems

Hybrid Systems

Other Systems

IETF Protocol-Based Systems

Proprietary Systems

The High-End and Low-End Classification

The Group and Individual System Classification

Standalone Systems

Group Systems

Rollabout Systems

Workgroup Systems

Standalone Vs PC-Based Systems

Video Conferencing Endpoints

Key Varieties of Endoints

Telepresence Systems

Room Based Video Conferencing Systems

Desktop Video Conferencing Systems

Hardware-Assisted PC Clients

Software-Only Units

Infrastructure Systems – An Overview

Gateways

Multipoint Control Units

Gatekeeper

Firewalls/NATs

Key Equipment Used

Conference Bridges

Cameras

Codecs and Codec Boards

Desktop Computers

Microphones

Monitors

Rollabouts

Phone Links

Software

Peripherals

Others

Internal Compression Cards

External Compression Cards

Network Techniques for Video Conferencing

ISDN Networks

Drawbacks

A Slow Network

Skepticism Regarding Reliability

Cost Concerns

Additional Staff to Manage the Network

Dedicated, Separate Network Required

Internet Protocol Network

Benefits

Financial Benefits

Decreased Usage Fees

Decreased Buy-In Price

User Advantages

Better Reliability

Improved Quality

More Convenient Networks

Enhanced Efficiencies through Network Convergence

Dynamic Bandwidth Allocation

Management Benefits

Centralized Management

Better Call Permissioning and Network Administration

Availability of Usage Information / Automated Billing

Scalability/Reach Benefits

Better Reach to SoHo/Telecommuter/ Consumer Markets

Improved Scalability

Barriers to IP Deployment

Quality of Service

Reliability

Migration Operation/Investment Protection/ Costs

Other Networks

ATM and Broadband Video

POTS Video Conferencing

Addressing Security Issues in Video Conferencing

Collaborative Technologies

Audio Conferencing

Video Conferencing

Data Conferencing

New Technologies

Teleimmersion

USB Connectivity

Mobile Video Conferencing

Switched Digital Video

4.INDUSTRY ORGANIZATIONS

International Telecommunications Union

International Multimedia Teleconferencing Consortium

International Teleconferencing Association

International Communication Association

5.PRODUCT INTRODUCTIONS/INNOVATIONS

Highfive Technologies Introduces Cost Effective Video Conferencing System

Ricoh Europe Introduces Ricoh P3500 Unified Communication System

3CX Launches 3CX WebMeeting – A WebRTC Enabled Web Conferencing Solution

Ricoh Introduces New Video Conferencing System for Group Communications

AVer Informaton Unveils EVC900 Video Conferencing Solution

Cisco Introduces Diverse Range of Products to Facilitate Video Conferencing

Vytru Introduces Room Video Conference System

Polycom Unveils CX8000 HD Video Conferencing System

Lifesize Introduces Lifesize Cloud for Video Conferencing

Circle Twelve Launches DiamondTouch Immersionâ„¢ to Facilitate Remote Team Communication

Sony Rolls Out PCS-XG100 Video Conferencing System

Polycom Unveils CX5100 and CX5500 Unified Conference Stations

Huawei Introduces TE30 - A HD All-in-One Video Conferencing System

Vidyo Launches VidyoConferencing 3.0 Scalable Collaboration System

Polycom Launches Polycom RealPresence Group 700 to Facilitate Video Collaboration

Avaya Unveils New Business Collaboration Solution

Sigma Launches PL330 Video Conferencing System

Mitel Rolls Out Instant Video Conferencing Device

LifeSize Launches LifeSize Phone

RADVISION Launches SCOPIA XT5000

Vidyo to Launch HD Video Conference in Virtual Computing

Intellicon Introduces Vega X7 HD Video Conferencing System

ZTE Unveils HD Video Conferencing Solutions

ZTE Unveils Affordable HD Videoconferencing Solutions

Logitech Launches LifeSize Unity Series HD Videoconferencing Solutions

6.RECENT INDUSTRY ACTIVITY

Yorktel Concludes Acquisition of Expedite VCS and Multisense Communications

3CX Acquires e-works

ClearOne Successfully Acquires Spontania

Spirent Acquires Technology Business Unit of Radvision

ClearOne Inks Agreement with Enkay Technologies for Pan-India Distribution

LG Introduces Video Conferencing System in Indian Market

Avaya Takes Over RADVISION

ShoreTel® Takes Over M5 Networks

ClearOne Acquires VCON

LG Signs a Distribution Agreement with Datalux

VidTel Enters into a Partnership with Vaddio

eVideo Enters into Partnership with RADVISION

ZTE Signs Exclusive Distribution Agreement with NETIN

ZTE Signs Deal with VITEC for Video Conferencing Systems Distribution

7.FOCUS ON SELECT GLOBAL PLAYERS

Avaya, Inc. (USA)

AVer Information, Inc. (Taiwan)

CeeLab (Norway)

Cisco Systems, Inc. (USA)

ClearOne (USA)

Huawei Technologies Co., Ltd (China)

LifeSize Communications (USA)

Oki Electric Industry Co., Ltd. (Japan)

Polycom, Inc. (USA)

Sony Electronics, Inc. (USA)

Unify (Germany)

Vidyoâ„¢, Inc. (USA)

VTEL Products Corporation (USA)

Vu TelePresence® (USA)

ZTE Corporation (China)

8.GLOBAL MARKET PERSPECTIVE

Table 14: World Recent Past, Current & Future Analysis for Video Conferencing Systems by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 15: World Historic Perspective for Video Conferencing Systems by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 16: World 15-Year Perspective for Video Conferencing Systems by Geographic Region - Percentage Breakdown of Dollar Sales for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

Table 17: World Recent Past, Current & Future Analysis for IP Systems by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 18: World Historic Perspective for IP Systems by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 19: World 15-Year Perspective for IP Systems by Geographic Region - Percentage Breakdown of Dollar Sales for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

Table 20: World Recent Past, Current & Future Analysis for ISDN Systems by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 21: World Historic Perspective for ISDN Systems by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 22: World 15-Year Perspective for ISDN Systems by Geographic Region - Percentage Breakdown of Dollar Sales for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

II. MARKET

1.THE UNITED STATES

A. Market Analysis

Market Overview

Rising Demand for Desktop Videoconferencing Systems

Broadband Video Gains Prominence

TV-Based Consumer Video Conferencing Products Go Out of Focus

Set-top Boxes Drive Growth of Group Video Conferencing Systems

Growth Deterrents

Competition

Product Launches

Strategic Corporate Developments

Key Players

B. Market Analytics

Table 23: US Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 24: US Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 25: US 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

2.CANADA

A. Market Analysis

Outlook

Product Launch

B. Market Analytics

Table 26: Canadian Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 27: Canadian Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 28: Canadian 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

3.JAPAN

A. Market Analysis

Market Overview

Oki Electric Industry Co., Ltd. – A Major Player

B. Market Analytics

Table 29: Japanese Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 30: Japanese Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes correspnding Graph/Chart)

Table 31: Japanese 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

4.EUROPE

A. Market Analysis

Market Overview

IP Based Video Conferencing Systems Gain Ground

Dwindling Prices Facilitate Wider Adoption

Set-Top Boxes Drive Growth

Advancements in Chip Technology Stimulate Growth

Factors Impeding Market Growth

Distribution Network

Competition

Table 32: Leading Players in the Video Conferencing Endpoints Market in EMEA (2013): Percentage Breakdown of Sales for Avaya, Cisco, Polycom, Sony, and Others (includes corresponding Graph/Chart)

Product Launches

B. Market Analytics

Table 33: European Recent Past, Current & Future Analysis for Video Conferencing Systems by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 34: European Historic Perspective for Video Conferencing Systems by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 35: European 15-Year Perspective for Video Conferencing Systems by Geographic Region - Percentage Breakdown of Dollar Sales for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

Table 36: European Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 37: European Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 38: European 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

4a.FRANCE

Market Analysis

Table 39: French Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 40: French Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 41: French 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

4b.GERMANY

A. Market Analysis

Market Overview

Strategic Corporate Development

Unify – A Major Player

B. Market Analytics

Table 42: German Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 43: German Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 44: German 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

4c.ITALY

A. Market Analysis

Market Overview

Strategic Corporate Development

B. Market Analytics

Table 45: Italian Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 46: Italian Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 47: Italian 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

4d.THE UNITED KINGDOM

A. Market Analysis

Market Overview

Strategic Corporate Developments

B. Market Analytics

Table 48: UK Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 49: UK Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 50: UK 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

4e.SPAIN

A. Market Analysis

Market Overview

Strategic Corporate Development

B. Market Analytics

Table 51: Spanish Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 52: Spanish Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 53: Spanish 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

4f.RUSSIA

A. Market Analysis

Market Overview

Table 54: Video Conferencing Market in Russia (2013): Percentage Share Breakdown of Revenues by End-Use Sector (includes corresponding Graph/Chart)

B. Market Analytics

Table 55: Russian Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 56: Russian Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 57: Russian 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

4g.REST OF EUROPE

A. Market Analysis

Outlook

Strategic Corporate Development

CeeLab (Norway) - A Key Plaer

B. Market Analytics

Table 58: Rest of Europe Recent Past, Current & Future Analysis for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)

Table 59: Rest of Europe Historic Perspective for Video Conferencing Systems by Technology Base - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)

Table 60: Rest of Europe 15-Year Perspective for Video Conferencing Systems by Technology Base - Percentage Breakdown of Dollar Sales for IP Systems and ISDN Systems Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

5.ASIA-PACIFIC

A. Market Analysis

Outlook