The new report recognizes the following companies as the key players in the Global Managed Services Market: Alcatel-Lucent, Cisco Systems Inc., EMC Corp., Fujitsu Ltd. and IBM Corp.
Other Prominent Vendors in this market are: 3T Systems, Aricent, AT&T, Ericsson, Hewlett Packard, Lockheed Martin, Microsoft, Nokia, Rackspace, Verizon Communications.
Commenting on the report, an analyst from the report's team said: “One of the major trends in this market is the increase in demand for managed services in various industries. These services enable organizations to reduce their IT costs by 30 to 40 percent giving them technical leverage.”
According to the report, one of the major drivers in this market is a growing need to reduce internal resistance to change in an organization. Organizations tend to depend on processes or activities that may not be able to add value, but have been integrated with their core processes over a period of time.
Further, the report states that one of the major challenges in this market is an increase in the customization demands of customers. Customers are becoming aware of the possibilities of improvement and alignment with their businesses. Vendors are facing the challenge of building a strong and skilled workforce, capable of handling sophisticated IT systems.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.